Horrible customer service and just nonchalant. I ordered a pizza and when I got there it wasn't ready and was told that I would need to drive around so the others in line could get their pizza, I did. It was 3 cars ahead and the first, 2 cars got their pizza pretty fast. The third car was very slow and I had to wait in line nearly 30mins and I couldn't get out of line. Spoke w/staff and no apology or nothing for my long wait. I will not be ordering again. Terrible service!!!
Brandi Brown
This not well done and when did ranch not come with the wings and this look like fry chicken I keep try but everytime they fail me and does not do anything about it and never answer
Food: 1
Brittany Carson
I ordered my pizza from the Corporate Plaza location in Lagrange, GA at 7:15pm and it is now 9:00pm and I still haven’t received it. I called the store at 8:15 and they said the delivery driver was on the way but I got a notification at 8:20 saying my pizza was just put in the oven. That’s absolutely ridiculous. If they were too busy they shouldn’t have accepted the order. Now my kids and I have waited 2 hours for pizza - so frustrating. The store is literally ten minutes away from me but I will definitely not be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
Phyllis Alexander
I ordered our pizzas and the prep time started at 5:33 pm. My husband went to pick it up and was told at 5:56 that it would be 30 minutes before it was ready. He came back at 6:20 and they told him it would be another 20 minutes. He asked for the manager and he had a terrible attitude and just smirked at him when he was trying to explain what happened. We ended up canceling the order and getting a refund on our money. They said the reason was just because they had back to back to back orders. Very rude to us and we will not be going back!!!
Atmosphere: 1
Food: 1
Service: 1
Shannon Lester
We love ordering here! Whether we pick it up or have it delivered our pizzas are always hot and delish!! Love the rewards….
Atmosphere: 5
Food: 5
Service: 5
David Mann
I was served with friendly service in a timely manner with quality I've come to expect from Domino's
Atmosphere: 4
Food: 5
Service: 5
Halee Yates
We had the best experience tonight at the corporate plaza Dominos in LaGrange. We were so surprised and so excited to see Chris Rogers back at this location. He always has in years past when he worked here before and STILL DOES provide the absolute best customer service and is always so kind and going the extra mile to ensure our family is 100 percent taken care of. We hope to see him back here regularly, the kids were just over the moon when they saw him there tonight!!! It doesn’t get much better than Chris Rogers service and fresh pizza! Dominos is lucky to have such an incredible employee - one of a kind! DOMINOS you are lucky to have him, and we will be back much more often if we know Chris will be there working! It is the difference between a Chick-fil-A / Ritz Carlton level of customer service! Vs. McDonald’s when the ice cream machine is down ( today it was the slushee, milk shake, ice cream, AND frappe WERE ALL UNAVAILABLE) not one employee cared at all, although we waited in line for quite a while and that was actually the only thing we were there for..so a big waste of time. Epic fail. It is rare in Lagrange and the food industry in general, to find staff that genuinely care and show concern. Chris really cares and does his job to his very best ability ensuring 100 percent customer satisfaction! Corporate Plaza really needs someone with this same enthusiasm and care. we may just eat here after dance and ball practice every night! 10/10 recommend Chris Rogers and 10/10 think he should be a permanent fixture at Corporate Plaza! I think all the local patrons in this area that use this location would 100 percent agree! Please consider this request Dominos, thank you! 😊
Atmosphere: 5
Food: 5
Service: 5
Plague Doc
Decent place. Clean. No dine in.
Parking: 10 - 15 spots
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tater Tots
Kaleigh Bright
0 stars wasn’t an option or it would have been selected. We are on vacation and love Dominos at home so decided to get it for pizza night while we were away. WORSE SERVICE WE HAVE EVER EXPERIENCED. Waited 41 minutes after placing a mobile order. My husband was then told it would another 40 minutes. Another employee then approached him and stated the pizzas were in the oven. 15 minutes later he brought someone else’s order to my husband trying to act as though it was ours. Needless to say an hour and a half later our order was cancelled. If it wasn’t for the Dominos in our hometown we would never eat from there again. GO ANYWHERE ELSE.
Krista Taylor
Management and staff is so un organized. Delivery drivers won’t show up until two hours after expected. No person is ever on the same page have to go through the same thing every time if you got a store credit because no one communicates I’m assuming. Just get papa John’s don’t waste your money. Cheap pizza for shitty service and shitty food.
I ordered from this domino’s on corporate plaza in Lagrange and the pizza was cold and I ordered online carry out for window. I made order around 11:30 and pizza was ready fast but… drive thru had about 4 cars parked sitting and not being made to go around as usual and I backed up out the line and went to door to explain what I see that’s happening to get resolution and to think all the worker had to do was hand my order and let me pay for the inconvenience but I was told that I will have to get back in the line so I did like a fool then finally get to window in about 5 minutes and pizza cold and I asked the worker was it and he said yes probably so and I said this is unacceptable and he said they were backed up and alone him and a lady who came to window and started yelling at me so I said no way give my money back and it’s no way you can expect me to go for all this mess but anyways it was 12:10 leaving that place with nothing but the thought of how I hope no one else have to go through the bs to get a pizza from there! Rude lady, unacceptable behavior and absolutely worst customer service ever 🤬
Atmosphere: 1
Food: 1
Service: 1
Cassey Young
This place is terrible
Atmosphere: 1
Food: 1
Service: 1
Annette Mobley
The pizza was to grease cold and not enough meat for the money and it tastes nasty
Atmosphere: 4
Food: 3
Service: 4
HaLea Evans
Been perpetually waiting on two medium two-topping pizzas that I ordered almost two hours ago. You can’t reach the store to cancel or check on the order, because the staff let it ring.
Atmosphere: 1
Food: 1
Service: 1
Brittany Gates
This location has very poor customer service.I recently ordered a meat lovers pizza and was delivered the wrong order.They refused to redeliver the correct pizza or give us a refund.
Horrible customer service and just nonchalant. I ordered a pizza and when I got there it wasn't ready and was told that I would need to drive around so the others in line could get their pizza, I did. It was 3 cars ahead and the first, 2 cars got their pizza pretty fast. The third car was very slow and I had to wait in line nearly 30mins and I couldn't get out of line. Spoke w/staff and no apology or nothing for my long wait. I will not be ordering again. Terrible service!!!
This not well done and when did ranch not come with the wings and this look like fry chicken I keep try but everytime they fail me and does not do anything about it and never answer
Food: 1
I ordered my pizza from the Corporate Plaza location in Lagrange, GA at 7:15pm and it is now 9:00pm and I still haven’t received it. I called the store at 8:15 and they said the delivery driver was on the way but I got a notification at 8:20 saying my pizza was just put in the oven. That’s absolutely ridiculous. If they were too busy they shouldn’t have accepted the order. Now my kids and I have waited 2 hours for pizza - so frustrating. The store is literally ten minutes away from me but I will definitely not be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
I ordered our pizzas and the prep time started at 5:33 pm. My husband went to pick it up and was told at 5:56 that it would be 30 minutes before it was ready. He came back at 6:20 and they told him it would be another 20 minutes. He asked for the manager and he had a terrible attitude and just smirked at him when he was trying to explain what happened. We ended up canceling the order and getting a refund on our money. They said the reason was just because they had back to back to back orders. Very rude to us and we will not be going back!!!
Atmosphere: 1
Food: 1
Service: 1
We love ordering here! Whether we pick it up or have it delivered our pizzas are always hot and delish!! Love the rewards….
Atmosphere: 5
Food: 5
Service: 5
I was served with friendly service in a timely manner with quality I've come to expect from Domino's
Atmosphere: 4
Food: 5
Service: 5
We had the best experience tonight at the corporate plaza Dominos in LaGrange. We were so surprised and so excited to see Chris Rogers back at this location. He always has in years past when he worked here before and STILL DOES provide the absolute best customer service and is always so kind and going the extra mile to ensure our family is 100 percent taken care of. We hope to see him back here regularly, the kids were just over the moon when they saw him there tonight!!! It doesn’t get much better than Chris Rogers service and fresh pizza! Dominos is lucky to have such an incredible employee - one of a kind! DOMINOS you are lucky to have him, and we will be back much more often if we know Chris will be there working! It is the difference between a Chick-fil-A / Ritz Carlton level of customer service! Vs. McDonald’s when the ice cream machine is down ( today it was the slushee, milk shake, ice cream, AND frappe WERE ALL UNAVAILABLE) not one employee cared at all, although we waited in line for quite a while and that was actually the only thing we were there for..so a big waste of time. Epic fail. It is rare in Lagrange and the food industry in general, to find staff that genuinely care and show concern. Chris really cares and does his job to his very best ability ensuring 100 percent customer satisfaction! Corporate Plaza really needs someone with this same enthusiasm and care. we may just eat here after dance and ball practice every night! 10/10 recommend Chris Rogers and 10/10 think he should be a permanent fixture at Corporate Plaza! I think all the local patrons in this area that use this location would 100 percent agree! Please consider this request Dominos, thank you! 😊
Atmosphere: 5
Food: 5
Service: 5
Decent place. Clean. No dine in.
Parking: 10 - 15 spots
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tater Tots
0 stars wasn’t an option or it would have been selected. We are on vacation and love Dominos at home so decided to get it for pizza night while we were away. WORSE SERVICE WE HAVE EVER EXPERIENCED. Waited 41 minutes after placing a mobile order. My husband was then told it would another 40 minutes. Another employee then approached him and stated the pizzas were in the oven. 15 minutes later he brought someone else’s order to my husband trying to act as though it was ours. Needless to say an hour and a half later our order was cancelled. If it wasn’t for the Dominos in our hometown we would never eat from there again. GO ANYWHERE ELSE.
Management and staff is so un organized. Delivery drivers won’t show up until two hours after expected. No person is ever on the same page have to go through the same thing every time if you got a store credit because no one communicates I’m assuming. Just get papa John’s don’t waste your money. Cheap pizza for shitty service and shitty food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered from this domino’s on corporate plaza in Lagrange and the pizza was cold and I ordered online carry out for window. I made order around 11:30 and pizza was ready fast but… drive thru had about 4 cars parked sitting and not being made to go around as usual and I backed up out the line and went to door to explain what I see that’s happening to get resolution and to think all the worker had to do was hand my order and let me pay for the inconvenience but I was told that I will have to get back in the line so I did like a fool then finally get to window in about 5 minutes and pizza cold and I asked the worker was it and he said yes probably so and I said this is unacceptable and he said they were backed up and alone him and a lady who came to window and started yelling at me so I said no way give my money back and it’s no way you can expect me to go for all this mess but anyways it was 12:10 leaving that place with nothing but the thought of how I hope no one else have to go through the bs to get a pizza from there! Rude lady, unacceptable behavior and absolutely worst customer service ever 🤬
Atmosphere: 1
Food: 1
Service: 1
This place is terrible
Atmosphere: 1
Food: 1
Service: 1
The pizza was to grease cold and not enough meat for the money and it tastes nasty
Atmosphere: 4
Food: 3
Service: 4
Been perpetually waiting on two medium two-topping pizzas that I ordered almost two hours ago. You can’t reach the store to cancel or check on the order, because the staff let it ring.
Atmosphere: 1
Food: 1
Service: 1
This location has very poor customer service.I recently ordered a meat lovers pizza and was delivered the wrong order.They refused to redeliver the correct pizza or give us a refund.
Atmosphere: 1
Food: 1
Service: 1
Loading...