They never seem to have donuts...and if they do it's extremely limited in amounts as well as which ones they have. Even when it comes to other foods you can get at this location. Yesterday they closed around 5:30 pm. I was the last customer and all I could get was a drink. Not sure what's going on at this location...but company definitely losing lots money. If something doesn't drastically change I'm sure this location will be shutting down.... probably sooner rather than later.
Atmosphere: 1
Food: 1
Service: 1
Ian Mason
Horrible service. Three employees working and no greeting and I was ignored for five minutes.
Atmosphere: 2
Food: 2
Service: 1
RVNewAdventures
Fran is amazing. I had to have my coffee remade I forgot to ask for decaf and she remade it for me. I so appreciate it.She was super nice and so welcoming.The store seemed very clean. Well a set up and the employees seemed to be very on it.I would stop again
Atmosphere: 5
Food: 5
Service: 5
Agent Lewis
While me and my sweet girlfriend were ordering our coffee and donuts. They were being very rude and were having trouble keeping up on what we were ordering. My girlfriend ordered 2 Boston cream donuts and when she bought it, they finally told us they didn't have it after she paid. And when we replaced them with chocolate donuts, we saw one donut was laying upside down on the bottom of the bag. Then when we were getting our coffee my girlfriend noticed that her coffee was missing her mocha swirl in her coffee which she clearly ordered and said what she wanted so we wanted it remade and they gave us the most inappropriate look at us for asking it to be made properly. And they still missed some ingredients to put in her order and she had more ice In it which she didn't want. These people act like untrained 5 year olds that don't know what they are doing and are not very nice people. Please don't waste your time with these hog goblins that won't serve you properly. You are going to be very disappointed. The food is good but their execution on service and how the order is served on what we want is extremely poor. Please shut this place down for good and discipline these morons.
Atmosphere: 1
Food: 4
Service: 1
Caroline Seitz
No Boston cream donuts, nobody smiled, rude attitude from staff along with a dirty look when I asked them to fix my iced coffee and instead of fixing my order she filled it with ice and forgot the mocha swirl flavoring. Worst Dunkin' experience I ever had! Don't go here.
Atmosphere: 1
Food: 1
Service: 1
Donna Valliere
I accidentally pulled up to the first window as the order speaker is in an unnoticeable place, the girl at the window made it clear (with attitude) that I should order from the speaker, I apologized and offered to back up. She said she'd just take my order there, I was traveling, had left my hotel an hour before and this was this first Dunkin I came across, so I've had no coffee up to this point, I asked for light and extra sweet. What I got was a very disappointing cup of coffee not light not sweet enough and slightly burnt. Usually I love Dunkin but can not recommend this one. Poor service, bad atmosphere, nasty coffee. ?
Atmosphere: 1
Food: 1
Service: 1
Melissa Davis
Unfortunately we didn't get to order anything. They said they had a limited amount of donuts, which were mostly creme filled. They didn't have any munchkins either. I suppose it's possible someone came in and bought all they had. We'll try again next time we're in town.
Nikki
We visit different Dunkins quite frequently. This is the second time we have been to this one and they tell us they have cold coffee but not hot coffee...that seems odd to me or do they just not wanting to make anymore. So we got our hot coffee from the JP Station next door.
Atmosphere: 1
Food: 1
Service: 1
Calvin
I haven't had issues with donuts, but they NEVER get the coffee right. Watching the staff, I don't think there's much training involved, probably explains the order issues. Stick with the locals or Starbucks if you want coffee.
Atmosphere: 2
Food: 3
Service: 1
Paula Betancourt
Wow, I must say. This is quality and shows the development of a first world country. The stablishment is clean, team members were busy but remained kind and on point. Extra points on the cleanliness of the restrooms ? It is extremely hard if not impossible to find this level of clean in gas stations. Keep up the good work!
First time stopping at Dunkin for anything. We had a breakfast croissant and coffee. Both nice. Service was outstanding.
Atmosphere: 5
Food: 4
Service: 5
David Yeske
It's attached to a gas station complex. It was new and clean. It's right off the highway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Germy Bunds
I was driving up from Columbus for a work meeting and put my order through the app. However, for some reason, even after I changed the address in my app, it automatically changed the order location back to my favorite location in Columbus. When I realized what happened when I got to this Lagrange location, the manager called the Columbus store in an attempt to cancel it. He even expedited my reorder in an attempt to get it to me faster. I really appreciated the great above and beyond service provided.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Bagels, Donuts
Jamie Dukus
Great place to stop for a quick coffee! The cold brew is the bomb!
Atmosphere: 5
Food: 5
Service: 5
Teken 6.
I go into the store at 7.40p.m At the 2 associates are sitting down on their phones. Other than the lady goes to the cashier Can I ask her do you have any midnight brewshe says no. And she is still on her phone texting. That didn't even washed their hands why there off their phone the gentleman . You're Night crew is disgusting. And Lazy shows how much you care about your customers. I'm never coming to this place again I do not recommend it to anyone
They never seem to have donuts...and if they do it's extremely limited in amounts as well as which ones they have. Even when it comes to other foods you can get at this location. Yesterday they closed around 5:30 pm. I was the last customer and all I could get was a drink. Not sure what's going on at this location...but company definitely losing lots money. If something doesn't drastically change I'm sure this location will be shutting down.... probably sooner rather than later.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Three employees working and no greeting and I was ignored for five minutes.
Atmosphere: 2
Food: 2
Service: 1
Fran is amazing. I had to have my coffee remade I forgot to ask for decaf and she remade it for me. I so appreciate it.She was super nice and so welcoming.The store seemed very clean. Well a set up and the employees seemed to be very on it.I would stop again
Atmosphere: 5
Food: 5
Service: 5
While me and my sweet girlfriend were ordering our coffee and donuts. They were being very rude and were having trouble keeping up on what we were ordering. My girlfriend ordered 2 Boston cream donuts and when she bought it, they finally told us they didn't have it after she paid. And when we replaced them with chocolate donuts, we saw one donut was laying upside down on the bottom of the bag. Then when we were getting our coffee my girlfriend noticed that her coffee was missing her mocha swirl in her coffee which she clearly ordered and said what she wanted so we wanted it remade and they gave us the most inappropriate look at us for asking it to be made properly. And they still missed some ingredients to put in her order and she had more ice In it which she didn't want. These people act like untrained 5 year olds that don't know what they are doing and are not very nice people. Please don't waste your time with these hog goblins that won't serve you properly. You are going to be very disappointed. The food is good but their execution on service and how the order is served on what we want is extremely poor. Please shut this place down for good and discipline these morons.
Atmosphere: 1
Food: 4
Service: 1
No Boston cream donuts, nobody smiled, rude attitude from staff along with a dirty look when I asked them to fix my iced coffee and instead of fixing my order she filled it with ice and forgot the mocha swirl flavoring. Worst Dunkin' experience I ever had! Don't go here.
Atmosphere: 1
Food: 1
Service: 1
I accidentally pulled up to the first window as the order speaker is in an unnoticeable place, the girl at the window made it clear (with attitude) that I should order from the speaker, I apologized and offered to back up. She said she'd just take my order there, I was traveling, had left my hotel an hour before and this was this first Dunkin I came across, so I've had no coffee up to this point, I asked for light and extra sweet. What I got was a very disappointing cup of coffee not light not sweet enough and slightly burnt. Usually I love Dunkin but can not recommend this one. Poor service, bad atmosphere, nasty coffee. ?
Atmosphere: 1
Food: 1
Service: 1
Unfortunately we didn't get to order anything. They said they had a limited amount of donuts, which were mostly creme filled. They didn't have any munchkins either. I suppose it's possible someone came in and bought all they had. We'll try again next time we're in town.
We visit different Dunkins quite frequently. This is the second time we have been to this one and they tell us they have cold coffee but not hot coffee...that seems odd to me or do they just not wanting to make anymore. So we got our hot coffee from the JP Station next door.
Atmosphere: 1
Food: 1
Service: 1
I haven't had issues with donuts, but they NEVER get the coffee right. Watching the staff, I don't think there's much training involved, probably explains the order issues. Stick with the locals or Starbucks if you want coffee.
Atmosphere: 2
Food: 3
Service: 1
Wow, I must say. This is quality and shows the development of a first world country. The stablishment is clean, team members were busy but remained kind and on point. Extra points on the cleanliness of the restrooms ? It is extremely hard if not impossible to find this level of clean in gas stations. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time stopping at Dunkin for anything. We had a breakfast croissant and coffee. Both nice. Service was outstanding.
Atmosphere: 5
Food: 4
Service: 5
It's attached to a gas station complex. It was new and clean. It's right off the highway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
I was driving up from Columbus for a work meeting and put my order through the app. However, for some reason, even after I changed the address in my app, it automatically changed the order location back to my favorite location in Columbus. When I realized what happened when I got to this Lagrange location, the manager called the Columbus store in an attempt to cancel it. He even expedited my reorder in an attempt to get it to me faster. I really appreciated the great above and beyond service provided.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Bagels, Donuts
Great place to stop for a quick coffee! The cold brew is the bomb!
Atmosphere: 5
Food: 5
Service: 5
I go into the store at 7.40p.m At the 2 associates are sitting down on their phones. Other than the lady goes to the cashier Can I ask her do you have any midnight brewshe says no. And she is still on her phone texting. That didn't even washed their hands why there off their phone the gentleman . You're Night crew is disgusting. And Lazy shows how much you care about your customers. I'm never coming to this place again I do not recommend it to anyone