Monarca Mexican Restaurant
2120 Vernon St, LaGrange
(706) 416-2523
Recent Reviews
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This was my worst experience at an Mexican restaurant and eat Mexican food at a lot. We arrived there an hour and 30 minutes before closing and from the time we arrived we were hit with an unwelcoming experience. First, they sat us at a table that was so wobbly. We should have complained or requested to move, but we're not comfortational we stayed at the table despite the restaurant being nearly empty. The waiter got my husband's order wrong and instead of making what he ordered the correct way, the kitchen just put something together that looked horrible and was not good. Our waiter was too busy trying to sweep and clean up that he took forever for everything. Which is probably why he got the order wrong in the first place. The straw that broke the camel back for me was when I went to the restroom at 1025 and someone was cleaning the them and refused to let me go in. The worker was so rude and dismissive. We were traveling out of town and did not want to stop at a gas station to use their restroom before I headed back home when I have just patronized this restaurant. This is not how you treat your customers and with all of the positive reviews, we were so very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Food was wrong and service was terrible. Should be 0 stars.
Atmosphere: 1
Food: 1
Service: 1
My wife and I have been here three times already and every single experience has been amazing. The manager is incredibly attentive and professional you can truly tell she cares about the guests and the overall atmosphere. Our server was also wonderful, friendly, efficient, and made us feel genuinely welcomed. The food and service are always consistent, and that’s exactly why we keep coming back. Highly recommend this place, it never disappoints!
Atmosphere: 5
Food: 5
Service: 5
We were in town staying at Great Wolf lodge and decided to try this place. The atmosphere is great and very clean restaurant. Food was outstanding and great quality. Must try!!
Atmosphere: 5
Food: 5
Service: 5
I cannot speak for their food, but I had a very negative experience that makes me question their integrity. They are taking advantage of my 93 old mother with a fraudulent credit card charge. When I called about the charge the manager was very pleasant, but the owner refused to remove the charge and said my mother would have to go through her credit card company to address the issue. This is way too confusing for my 93-year-old mother to handle, and I consider it elder abuse. My mother lives in another state and has never been near the restaurant. When you make a mistake, you should do your best to fix the mistake......... passing the mistake on to someone else is taking the low road. The restaurant ran a credit card number without swiping the card and a mistake was made. I hope you will not support establishments that operate in this manner and help them realize their mistake.
Service: 1
Is overpriced I ate fajitas and 30 minutes later I got diarrhea
We very much enjoyed the food here. The service was phenomenal and quick and the entire restaurant is decorated very tastefully.
Atmosphere: 5
Food: 5
Service: 5
Waiters and waitresses are cool but their supervisor are very mean to them
Atmosphere: 1
Food: 5
Service: 5
Went this evening for a birthday dinner and there was a white couple talking crazy to a black gentleman and of course the guy was ask to leave for being upset bc he was told by a Karen to shut up … thats fair rt ?
Beautiful restaurant wonderful food great service. 🎉🎉🎉🎉
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got the chicken tinga quesadilla and it was excellent. It's a nice place, maybe a touch more expensive than other Mexican restaurants.
Atmosphere: 5
Food: 5
Service: 5
Ate here for a birthday lunch and had the steak fajitas. 1 hour later I had lower abdominal pain and it was coming out of both ends. Needless to say, I will NOT be back.
Atmosphere: 5
Food: 1
Service: 5
The food was great. Drinks where ok. And the atmosphere was ok. Overall I would suggest the place because the food was so good
Atmosphere: 3
Food: 5
Service: 3
The tostones are soft, is not supposed to be like that.
Everything was perfect until the place get full and we were abandoned, I paid my own receipt on the front desk.
Atmosphere: 5
Food: 3
Service: 3
Decent food. Friendly staff.
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