I wish I could leave half a star. This place is ridiculous. If I am paying 8 dollars for a sandwich I should be able to get what I want on it. The server had a nerve to tell me she wasn't opening anything new because the morning shift should have done it. That's crazy, plus she messed up my sandwich because she was in another customer business. When I walked in it was empty except for one other guest and now I know why.
Candice Greer
They don’t want blacks n there store they are rude but nice to the whites an Mexican etc but they are in our neighborhood horrible rude the wife an the husband an what happened to the English speaking ppl you had working there for under wages!!!!wont ever come back
Enila Michelle
Very rude does not know how to talk to customers in a professional way
Coreen Dent
I love this particular Subway. The couple that runs it are really friendly.
Lettica Mickens
When I went in the workers act like they didn't want to greet customers at all. I ordered my sandwich which was tuna and regular veggies I kid you not the worker dug through the tomatoes and picked out the smallest ones to put on my sandwich and only gave me 4 of them a little bigger than a quarter. Now mind you I order footlong sandwich they put Hella lettuce and big cucumbers on it. Went to get my fountain drink nothing but water comes out every spicket so I decided to get the tea. Just trash it was so bitter. Never going to that subway again.
Anthony Jackson
This is the worst place to do business the guy in there has a horrible attitude, the service is horrible, stay away from this subway
Quean Conner
Foreigners own this subway. Sometimes same faces in from sun up to sun down. Never really give any one else a job.very stingy big stingy real stingy with youre toppings. A lot of foreigners have taken over almost or all the subways in Atlanta/decatur surrounding areas as well. And most don’t take coupons. If they do you can only purchase cold sandwiches. SMH
Kendra Canady
Cashiers was super rude and rude to other employees as well. I had to ask for more of everything because they literally was pinching everything as if they were on a budget and trying to save money. For a sandwich I’m paying 14$ for I want it to look like the menu. Not like I came in to order just bread
emre balikci
Lettuce was spoiled dirty counter and employees are very rude
Sharon Young
Will not be going back to this location again because they had me waiting 15 minutes and still had not taken my order because they were trying to get DoorDash and online orders ready if you cannot handle all of the orders, you should not be doing DoorDash or online orders and still have customers waiting inside to place an order
Worst Subway ever. The cashier was racist and couldn’t even understand English. I got a combo and it only came with a fountain drink. The ice machine was dirty and kept giving out ice with black stuff. She refused to give me bottle drink instead because “that don’t come with the combo” but I guess dirty black ice does. Place is just disgusting. I set in my car to see if she’d shut it down or something. She did nothing. Glad the people in the store heard me going off cuz I’m sure she’d probably sale it to them.
Atmosphere: 1
Food: 1
Service: 1
essence gant
The worst subway I’ve ordered from. I asked for Italian Herbs & Cheese bread for BOTH of my subs, instead I was given what they wanted me to have. They made one sub on white bread, and the other on wheat. For them to make my sandwiches any way they wanted without asking me is unacceptable. I could have had a wheat allergy, and here they are making one sandwich with wheat. I also asked for Lay’s Chips and Jalapeño Chips, I was give cool ranch Doritos, and no other bag to replace the Lay’s. Then they had the nerve to leave the bag of cookies open along with the entire bag being left opened when someone was delivering my food. ANYTHING COULD HAVE HAPPENED TO MY FOOD ON ITS WAY HERE! I am extremely dissatisfied and if I could give 0 stars I would. I truly hate this subway specifically because the owners are extremely rude, and when they screw your order up, they don’t like to take accountability. Instead they become irate and tell you there’s no other way to solve the issue. DO BETTER! It’s no reason why yall are making people’s orders however yall want without notifying the customer what is available and what isn’t. Never eating here again.
Atmosphere: 1
Food: 1
Service: 1
Morris Bailey
They are cheap with the meat. Charge way too much for extra. And charge for cheese as if it is a commodity
Martin Johnson
Sad, but I couldn't give a lesser rating! They just remodeled this place, but it doesn't help that the 2 servers, who don't speak very good English, don't communicate well at all. I placed my order we r online at 615 pm, the app told me it was ready at 645. When I arrived at 657, my order wasn't ready. I ordered the new chicken salad as a sub, but the older lady held my ticket because she somehow explained to the other older man that it could only be made as a wrap. Please keep in mind, there's a sign on the glass that clearly says you can get it in a wrap or a sub! I pointed the sign out to both of them & asked them to come around and read it for themselves & they refused to & pointed it back out to me on the main menu that it comes in a wrap & would not honor what I paid for on the subway app. I motioned to ask to speak to their manager & of course, there's no manager & they're left there to handle customers as freely as they desire. Long story short, I've been to this location before, when it didn't have the new modern interior, & the service was bad then. I typically pass it completely & go to the other location by Southlake based on my previous experience. With that being said, believe the reviews. I 110% won't be coming back to this one & I definitely wouldn't recommend it. I'll spend my money where I can communicate, get an understanding, & get what I paid for
Parking: It's very tight up front
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The Hotshot Italiano
Pam Dansby
Husband and Wife own this Subway they are very RUDE! I won't be back I'll take my money and business some where else!
I wish I could leave half a star. This place is ridiculous. If I am paying 8 dollars for a sandwich I should be able to get what I want on it. The server had a nerve to tell me she wasn't opening anything new because the morning shift should have done it. That's crazy, plus she messed up my sandwich because she was in another customer business. When I walked in it was empty except for one other guest and now I know why.
They don’t want blacks n there store they are rude but nice to the whites an Mexican etc but they are in our neighborhood horrible rude the wife an the husband an what happened to the English speaking ppl you had working there for under wages!!!!wont ever come back
Very rude does not know how to talk to customers in a professional way
I love this particular Subway. The couple that runs it are really friendly.
When I went in the workers act like they didn't want to greet customers at all. I ordered my sandwich which was tuna and regular veggies I kid you not the worker dug through the tomatoes and picked out the smallest ones to put on my sandwich and only gave me 4 of them a little bigger than a quarter. Now mind you I order footlong sandwich they put Hella lettuce and big cucumbers on it. Went to get my fountain drink nothing but water comes out every spicket so I decided to get the tea. Just trash it was so bitter. Never going to that subway again.
This is the worst place to do business the guy in there has a horrible attitude, the service is horrible, stay away from this subway
Foreigners own this subway. Sometimes same faces in from sun up to sun down. Never really give any one else a job.very stingy big stingy real stingy with youre toppings. A lot of foreigners have taken over almost or all the subways in Atlanta/decatur surrounding areas as well. And most don’t take coupons. If they do you can only purchase cold sandwiches. SMH
Cashiers was super rude and rude to other employees as well. I had to ask for more of everything because they literally was pinching everything as if they were on a budget and trying to save money. For a sandwich I’m paying 14$ for I want it to look like the menu. Not like I came in to order just bread
Lettuce was spoiled dirty counter and employees are very rude
Will not be going back to this location again because they had me waiting 15 minutes and still had not taken my order because they were trying to get DoorDash and online orders ready if you cannot handle all of the orders, you should not be doing DoorDash or online orders and still have customers waiting inside to place an order
Restaurantji Recommends
Worst Subway ever. The cashier was racist and couldn’t even understand English. I got a combo and it only came with a fountain drink. The ice machine was dirty and kept giving out ice with black stuff. She refused to give me bottle drink instead because “that don’t come with the combo” but I guess dirty black ice does. Place is just disgusting. I set in my car to see if she’d shut it down or something. She did nothing. Glad the people in the store heard me going off cuz I’m sure she’d probably sale it to them.
Atmosphere: 1
Food: 1
Service: 1
The worst subway I’ve ordered from. I asked for Italian Herbs & Cheese bread for BOTH of my subs, instead I was given what they wanted me to have. They made one sub on white bread, and the other on wheat. For them to make my sandwiches any way they wanted without asking me is unacceptable. I could have had a wheat allergy, and here they are making one sandwich with wheat. I also asked for Lay’s Chips and Jalapeño Chips, I was give cool ranch Doritos, and no other bag to replace the Lay’s. Then they had the nerve to leave the bag of cookies open along with the entire bag being left opened when someone was delivering my food. ANYTHING COULD HAVE HAPPENED TO MY FOOD ON ITS WAY HERE! I am extremely dissatisfied and if I could give 0 stars I would. I truly hate this subway specifically because the owners are extremely rude, and when they screw your order up, they don’t like to take accountability. Instead they become irate and tell you there’s no other way to solve the issue. DO BETTER! It’s no reason why yall are making people’s orders however yall want without notifying the customer what is available and what isn’t. Never eating here again.
Atmosphere: 1
Food: 1
Service: 1
They are cheap with the meat. Charge way too much for extra. And charge for cheese as if it is a commodity
Sad, but I couldn't give a lesser rating! They just remodeled this place, but it doesn't help that the 2 servers, who don't speak very good English, don't communicate well at all. I placed my order we r online at 615 pm, the app told me it was ready at 645. When I arrived at 657, my order wasn't ready. I ordered the new chicken salad as a sub, but the older lady held my ticket because she somehow explained to the other older man that it could only be made as a wrap. Please keep in mind, there's a sign on the glass that clearly says you can get it in a wrap or a sub! I pointed the sign out to both of them & asked them to come around and read it for themselves & they refused to & pointed it back out to me on the main menu that it comes in a wrap & would not honor what I paid for on the subway app. I motioned to ask to speak to their manager & of course, there's no manager & they're left there to handle customers as freely as they desire.
Long story short, I've been to this location before, when it didn't have the new modern interior, & the service was bad then. I typically pass it completely & go to the other location by Southlake based on my previous experience. With that being said, believe the reviews. I 110% won't be coming back to this one & I definitely wouldn't recommend it. I'll spend my money where I can communicate, get an understanding, & get what I paid for
Parking: It's very tight up front
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: The Hotshot Italiano
Husband and Wife own this Subway they are very RUDE! I won't be back I'll take my money and business some where else!
Atmosphere: 1
Food: 1
Service: 1
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