Bruster's Real Ice Cream
3380 Sugarloaf Pkwy, Lawrenceville
(770) 339-0303
Recent Reviews
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3380 Sugarloaf Pkwy, Lawrenceville
(770) 339-0303
Started coming here consistently due to how amazing their customer service is ! Polite and professional from the start with huge smiles at the end.
A great variety of flavors and excellent service.
Atmosphere: 5
Service: 5
Ordered through the drive thru saw the middle eastern dude literally use his dirty bare hands to grab and break the brownie for the sundae. I left. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
How is it I go to this particular Brusters and after I order in the drive thru line one of the associates has her head stuck out the window talking to someone who has brought her food through the drive thru window and her and the guy with dreads who brought her food are having a conversation as if paying customers are not in line. She continued to talk and giggle as if no one else was in line. What kind of customer service was this? Oh yeah she entertained the guy and I never got my ice cream so I ended up leaving. This happened between 7:32pm-7:40pm .SMH!!!!!
Atmosphere: 1
Food: 1
Service: 1
Had an awesome first date! Great vegan options for myself and awesome sweet treats for an awesome sweet lady.
Atmosphere: 5
Food: 5
Service: 5
Ice is good. Outside the facility is not we’ll maintained
Atmosphere: 2
Food: 5
Service: 4
Our favorite place to get yummy ice cream. The staff is friendly and always hooks us up with toppings!
Atmosphere: 5
Food: 5
Service: 5
Our favorite place to get yummy ice cream. The staff is friendly and always hooks us up with toppings!
Atmosphere: 5
Food: 5
Service: 5
The cone was soggy, like a weird texture. Not crunchy at all and the ice cream wasn’t as good as the other Bruster’s.
Atmosphere: 1
Food: 1
Service: 1
The cake inside of the strawberry shortcake sundae was stale and you can taste it through the ice cream and whipped cream! ???
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Won't bother visiting this location again. They stop serving half the menu items 15 minutes before closing time and have a store filled with children who dont have time to provide service to customers because they are too busy playing around.
Atmosphere: 2
Food: 2
Service: 2
this place didnt have some seasonal flavors. and did not have basic toppings .
Atmosphere: 3
Food: 3
Service: 4
It's a traditional place for me and my family
Atmosphere: 3
Food: 4
Service: 5
The low rating is not due to the service, but the serving size. I asked for 2 cups of ice cream single scoop for me and my mother. I paid about $8. I had driven away before I got a good look in the bag, but the cups were barely filled, especially mine. I could have paid $8 and gotten a whole gallon from the grocery store. I don't know if the owner tells the employees to half fill the cups or what. But this was a waste of money. Never going back to this location. If I didn't live so far away, I would have gone right back. Make sure to check your orders before driving off.
Atmosphere: 4
Food: 3
Service: 5
Always good icecream n service
Atmosphere: 5
Food: 5
Service: 5
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