Chipotle Mexican Grill

The lady cross contaminated the rice and salad . She accidentally put brown rice on a salad and then proceeded to DUMP the brown back in the container. I was astounded so I did not get brown rice.

Atmosphere: 1

Food: 3

Service: 1

This place is amazing the best chipotle in the area food is always amazing the employees are always nice and great portion sizes

Atmosphere: 5

Food: 5

Service: 5

I love this chipotle, unlike the one at Duluth highway they are always very clean and not stingy with the food. I’ve been to the Duluth highway location and the staff there are always extremely rude and stingy. This chipotle always has friendly staff, clean tables and a very generous portion. This store seems to understand that repeat customers are worth more in the long run then saving a couple cents on food once. Will definitely be returning and also recommend all my friends to go to this one instead of Duluth highway location.

Atmosphere: 5

Food: 5

Service: 5

This SPECIFIC Chipotle is the best one I've ever been in. I want to love all Chipotles the same, but the truth is, some are cleaner than others. The staff managing this one are always friendly, and always CLEANING. The line is clean, the tables are clean, and everything just looks better. I swear the food tastes better when it's prepared in a clean environment. Also, it operates very efficiently. They keep the line moving and there's never a wait. If I want Chipotle and I'm within 10 miles of this specific one - I'm making the drive past other Chipotles to get there.

Atmosphere: 5

Food: 5

Service: 5

Great non sat-fat-oil option

Atmosphere: 4

Food: 5

Service: 4

Great for a quick lunch

Atmosphere: 5

Food: 5

Service: 5

The food was so good, Erin was so kind and patient with my complicated order. best chipotle I’ve had in a while, this is my new favorite location!

Atmosphere: 4

Food: 5

Service: 5

Tasty but expensive

Atmosphere: 4

Food: 4

Service: 3

Haven’t had chipotle in a while and after trying this place I’ll definitely be back. Place was clean and organized. Food was flavorful and fresh. Customer service was great.

Atmosphere: 5

Food: 5

Service: 5

Absolutely love the food

Atmosphere: 5

Food: 5

Service: 5

They are the best team I’ve ever seen. They’re nice, clean, the nicest person I’ve ever met there.

Atmosphere: 5

Food: 5

Service: 5

To Whom It May Concern,

I am writing to report the unprofessional and disrespectful behavior of Manager Valeia during my recent visit. She did not greet us, ignored our request for brown rice, and served white rice without explanation. When another customer who was Hispanic was helped immediately after us, she greeted him warmly, asked his rice preference, and replaced the brown rice pan for him, which was very upsetting since we had already asked for it.

When another employee kindly offered to remake our bowls with brown rice, Valeia rolled her eyes, smacked her teeth, and made dismissive comments before forcefully sliding our bowls down and telling me not to “talk to her crazy.” Her attitude was hostile, argumentative, and completely unprofessional for someone in a management role.

This experience was so negative that I lost my appetite and chose not to eat at all. As a paying customer and as a caterer who values excellent service I find it unacceptable that a manager would treat guests in this manner. I urge you to investigate this incident and take appropriate action.

Atmosphere: 1

Food: 1

Service: 1

Everyone was so nice and quick serving the food 👍

Atmosphere: 4

Food: 5

Service: 5

I attend this location every weekday for my son's lunch. He's fell in love with the food so I decided to make this his permanent lunch spot. (he is autistic so he's an extreme picky eater) Over the course of almost 1 yr , I enjoyed having great food, great and fast service , and most importantly the attention detail to my order to my liking. I order the exact same thing every day, every week, every month.(kids quesadilla tray) For about a week I've noticed a change in the atmosphere and the overall attitude if the staff. The rolling of the eyes when I asked for double rice and then the inconsistencies in pricing . I am charged $5.19 and for some reason that fluctuates. I will never come to this location again ,however I simply believe that its key for the faces of chipotle to be reminded that we are paying for good food and service. If they dont want to be there ,please give their shift to someone who doesnt make all customers feel welcomed. Idk of its my clothes but I work from home and make well over 6 figures so im very insulted that I felt judged. I will however head over to the duluth location. I hope you all find your medium . 🙏🏾

Atmosphere: 1

Food: 5

Service: 1

This is one of the very few chipotles where I almost every single time have the most flavorful food and everything is always made correctly. Even when out of ingredients when I order online they give me double something else to make up for it. My absolute favorite chipotle!

Atmosphere: 5

Food: 5

Service: 5