We were a party of four, and when the check arrived, the gratuity was not left to the discretion of the customer—a mandatory 20% gratuity was automatically added to the bill. Now, that alone is a point of contention for many, as it removes the ability to reward service appropriately.
The larger flaw, the bit of deception that should not be overlooked, is that the 20% gratuity was calculated after the tax had already been applied.
This is a strategic move for maximum value extraction. They are hiding a cost by calculating a tip on money that is not even profit, but state revenue. It’s an exercise in fiscal dishonesty that compromises the trust they built with the meal. It strips the act of tipping of its original meaning, turning what should be an appreciation for service into an enforced fee based on an inflated total.
They also added a 3.5% credit card transaction fee to the final total.
They have the talent in the kitchen, but the accounting framework they’re running is flawed and manipulative. It's a system designed to take, rather than operate on transparent exchange. Fix the calculus, and you fix the trust.
Atmosphere: 3
Food: 4
Service: 4
Felicia Browne
Oxtail was phenomenal! Service from our server Yocelin was outstanding! The Sangria was refreshing and was the cherry topper. D’Floridian owes me NOTHING 😋. I’ll be back!
Atmosphere: 4
Food: 5
Service: 5
James Jefferson
The customer service was outstanding. Our waitress Yocelin was amazing! The food was delicious ! I would highly recommend this restaurant to everyone!
Atmosphere: 5
Food: 5
Service: 5
Tatil Hotep
Great vibrations
Atmosphere: 5
Food: 4
Service: 4
Mario Hernandez
Great food and music! Got seated real quick for being a Saturday night. Our server Yoselin was excellent! She recommended great dishes and drinks and was very friendly with our group. The food and drinks were amazing and the price is reasonable! The tamarind margarita was good!
Atmosphere: 5
Food: 5
Service: 5
Anna Peguero
Came in spur of the moment to have dinner and a drink. Jocelyn was my server. Every time I come and she’s here, I am greeted with such a sweet smile and an amazing personality. As a server, she’s very attentive and has an amazing work ethic, I have never seen her upset and always upbeat!
Atmosphere: 5
Food: 5
Service: 5
Elbridge James
Yocelin was my server and she was amazing. Thank you for the eatery advise and laughs.
Deborah Paulino
I enjoy going to this place. The atmosphere is always fun and vibrant. The food is (always get the Churrasco) is delicious, and the music really adds to the experience especially the live music on weekends. The service has been great, fast, and welcoming every time. One of my favorite spots in downtown!
Timmy Rikard
My wife and I love going to this restaurant! They have an excellent menu and the food is always delicious. The atmosphere is really cool with outdoor seating available and the staff are always great. On our last visit we had the pleasure of having Yocelin as our server and she was amazing! Personable, professional and her recommendations were spot on. Highly recommend D’Floridian.
Atmosphere: 5
Food: 5
Service: 5
Tony
Food was okay . Service wasn’t bad. What did suck was seeing they charge you for using a credit card or your debt card .
Me and my boyfriend absolutely love D’Floridian and especially Yocelin! She always makes our experience the absolute best it can be! The drinks are top notch and the food is always yummy but she is the true gem here 😊 Stop by and see her (make sure to try their mezcalita if you enjoy mezcal) and have a wonderful time!
Food: 5
Service: 5
Sarah Darabadey
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Brian Max
Restaurant temporarily closed without notice, no notifications on website or Google Maps. Please let your patrons know about things like this ahead of time. We drove out here hungry and paid for parking.
Arianne Wilson
I’m a Miami girl and moved to the area about 2 years ago and was introduced to this restaurant by my Husband. We come here often when I want a taste of home. Today we brought my parents who were visiting from South Florida and they enjoyed their meals. We were especially pleased with Rafaela and how her amazing service. She was such a sweetheart, pleasant and got our orders right.
Atmosphere: 5
Food: 5
Service: 5
Alex Torres
The food was really good and the service was aswell very good. Our server Vanessa did amazing, she was nice and attentive. Definitely would recommend this restaurant. Next time I come I will definitely ask for Vanessa.
We were a party of four, and when the check arrived, the gratuity was not left to the discretion of the customer—a mandatory 20% gratuity was automatically added to the bill. Now, that alone is a point of contention for many, as it removes the ability to reward service appropriately.
The larger flaw, the bit of deception that should not be overlooked, is that the 20% gratuity was calculated after the tax had already been applied.
This is a strategic move for maximum value extraction. They are hiding a cost by calculating a tip on money that is not even profit, but state revenue. It’s an exercise in fiscal dishonesty that compromises the trust they built with the meal. It strips the act of tipping of its original meaning, turning what should be an appreciation for service into an enforced fee based on an inflated total.
They also added a 3.5% credit card transaction fee to the final total.
They have the talent in the kitchen, but the accounting framework they’re running is flawed and manipulative. It's a system designed to take, rather than operate on transparent exchange. Fix the calculus, and you fix the trust.
Atmosphere: 3
Food: 4
Service: 4
Oxtail was phenomenal! Service from our server Yocelin was outstanding! The Sangria was refreshing and was the cherry topper. D’Floridian owes me NOTHING 😋. I’ll be back!
Atmosphere: 4
Food: 5
Service: 5
The customer service was outstanding.
Our waitress Yocelin was amazing! The food was delicious ! I would highly recommend this restaurant to everyone!
Atmosphere: 5
Food: 5
Service: 5
Great vibrations
Atmosphere: 5
Food: 4
Service: 4
Great food and music! Got seated real quick for being a Saturday night. Our server Yoselin was excellent! She recommended great dishes and drinks and was very friendly with our group. The food and drinks were amazing and the price is reasonable! The tamarind margarita was good!
Atmosphere: 5
Food: 5
Service: 5
Came in spur of the moment to have dinner and a drink. Jocelyn was my server. Every time I come and she’s here, I am greeted with such a sweet smile and an amazing personality. As a server, she’s very attentive and has an amazing work ethic, I have never seen her upset and always upbeat!
Atmosphere: 5
Food: 5
Service: 5
Yocelin was my server and she was amazing. Thank you for the eatery advise and laughs.
I enjoy going to this place. The atmosphere is always fun and vibrant. The food is (always get the Churrasco) is delicious, and the music really adds to the experience especially the live music on weekends. The service has been great, fast, and welcoming every time. One of my favorite spots in downtown!
My wife and I love going to this restaurant! They have an excellent menu and the food is always delicious. The atmosphere is really cool with outdoor seating available and the staff are always great. On our last visit we had the pleasure of having Yocelin as our server and she was amazing! Personable, professional and her recommendations were spot on. Highly recommend D’Floridian.
Atmosphere: 5
Food: 5
Service: 5
Food was okay . Service wasn’t bad. What did suck was seeing they charge you for using a credit card or your debt card .
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Me and my boyfriend absolutely love D’Floridian and especially Yocelin! She always makes our experience the absolute best it can be! The drinks are top notch and the food is always yummy but she is the true gem here 😊 Stop by and see her (make sure to try their mezcalita if you enjoy mezcal) and have a wonderful time!
Food: 5
Service: 5
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Restaurant temporarily closed without notice, no notifications on website or Google Maps. Please let your patrons know about things like this ahead of time. We drove out here hungry and paid for parking.
I’m a Miami girl and moved to the area about 2 years ago and was introduced to this restaurant by my Husband. We come here often when I want a taste of home. Today we brought my parents who were visiting from South Florida and they enjoyed their meals. We were especially pleased with Rafaela and how her amazing service. She was such a sweetheart, pleasant and got our orders right.
Atmosphere: 5
Food: 5
Service: 5
The food was really good and the service was aswell very good. Our server Vanessa did amazing, she was nice and attentive. Definitely would recommend this restaurant. Next time I come I will definitely ask for Vanessa.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churrasco
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