Lied and said they didn’t have the donut I asked for but when I mentioned a refund they ironically had the donut.
Atmosphere: 1
Food: 1
Service: 1
The Unknown
mysha gave me 4 melted milkshakes, i come back to the store to tell her, she says i can come back another day and she personally would remake them for me. she did not tell me i needed to bring all four milkshakes back. i come back the next day and she is now refusing to remake any of them. accusing me of lying that they were melted. I'm a regular here, i have no business lying, I genuinely felt like I wasted my money the previous day and basically had to beg them to at least remake one of them.
Atmosphere: 1
Food: 1
Service: 1
Chip Davis
Thank you, Zainab, for excellent service. Had two dozen donuts and a carafe of coffee in five minutes
Atmosphere: 5
Food: 5
Service: 5
Matthew Nugent
I could not call in to place a large order, phone # not working
Service: 1
Lorraine Tucker
I drove 4 miles for nothing I went inside wanting to get some ice cream when I walked in all the employees saw me everyone of them ignored me no one came to help I guess it was a good thing after all as I looked at the ice cream they all looked like they had been sitting there for at least six months I hate that I drove all the way there and the employees didn’t even acknowledge me no hello no hi nothing they acted like I wasn’t there I would not recommend Go there this generation does not know how to greet the customer nor care for the customer how can I get some ice cream if someone doesn’t come and help me how do you make a sale if you don’t talk to the customer
stacie moore
they will not answer the phone
Service: 1
Just Some Grass
Every single time I go there it’s like always better than last time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Michael Doremus
Quick and polite service
Atmosphere: 5
Food: 5
Service: 5
Linda Milton
For years, I have visited this location and normally use the drive thru. However, today I had just come from a doctor’s appointment and after a long drive from downtown Atlanta, I decided to treat myself to a donut. I had to use the bathroom so I went inside. I tried to enter the bathroom but it was locked. So, I asked the employee to unlock it and her response was, “its only for paying customers”. I was taken aback by her response. Was it because I was black or because I was a senior citizen and carried a cloth bag, or was it because I didn’t have a suit on today?(11:15 on 12/18/24) POOR CUSTOMER SERVICE!!!! After using the restroom, I placed my order and left with my donuts. The only reason for two stars is because the employee at the cashier was pleasant.
Service: 2
Atif Sajid
Maple frosted donuts make up for everything else..
Moldy breakfast sandwich. I don’t expect this to be a super high quality joint but I mistakenly expected NOT to be served biohazards for breakfast.
Food: 1
James Bray
I ordered 3 everything bagels and got 3 plain. How do you not know the difference. Where is quality control? Also, toasted means toasted, not thrown in the microwave. I got 3 rubber bagels that might crack my teen.
Food: 1
Service: 1
Rebecca Sager
10 + cars in the drive thru that are not moving. Taking forever inside.
Atmosphere: 1
Food: 1
Service: 1
Korea K Laarian
Nabil was amazinggg!! Great customer service super patient and sweet will definitely come to this location when in the area ☺️
Atmosphere: 5
Food: 5
Service: 5
Luis Serrano
Unfortunately, this time my corn muffin had just a bit of butter on top. Not even cut in half with the butter inside. I guess a new employee no knowing what to do.
Lied and said they didn’t have the donut I asked for but when I mentioned a refund they ironically had the donut.
Atmosphere: 1
Food: 1
Service: 1
mysha gave me 4 melted milkshakes, i come back to the store to tell her, she says i can come back another day and she personally would remake them for me. she did not tell me i needed to bring all four milkshakes back. i come back the next day and she is now refusing to remake any of them. accusing me of lying that they were melted. I'm a regular here, i have no business lying, I genuinely felt like I wasted my money the previous day and basically had to beg them to at least remake one of them.
Atmosphere: 1
Food: 1
Service: 1
Thank you, Zainab, for excellent service. Had two dozen donuts and a carafe of coffee in five minutes
Atmosphere: 5
Food: 5
Service: 5
I could not call in to place a large order, phone # not working
Service: 1
I drove 4 miles for nothing I went inside wanting to get some ice cream when I walked in all the employees saw me everyone of them ignored me no one came to help I guess it was a good thing after all as I looked at the ice cream they all looked like they had been sitting there for at least six months I hate that I drove all the way there and the employees didn’t even acknowledge me no hello no hi nothing they acted like I wasn’t there I would not recommend Go there this generation does not know how to greet the customer nor care for the customer how can I get some ice cream if someone doesn’t come and help me how do you make a sale if you don’t talk to the customer
they will not answer the phone
Service: 1
Every single time I go there it’s like always better than last time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Quick and polite service
Atmosphere: 5
Food: 5
Service: 5
For years, I have visited this location and normally use the drive thru. However, today I had just come from a doctor’s appointment and after a long drive from downtown Atlanta, I decided to treat myself to a donut. I had to use the bathroom so I went inside. I tried to enter the bathroom but it was locked. So, I asked the employee to unlock it and her response was, “its only for paying customers”. I was taken aback by her response. Was it because I was black or because I was a senior citizen and carried a cloth bag, or was it because I didn’t have a suit on today?(11:15 on 12/18/24) POOR CUSTOMER SERVICE!!!! After using the restroom, I placed my order and left with my donuts. The only reason for two stars is because the employee at the cashier was pleasant.
Service: 2
Maple frosted donuts make up for everything else..
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Moldy breakfast sandwich. I don’t expect this to be a super high quality joint but I mistakenly expected NOT to be served biohazards for breakfast.
Food: 1
I ordered 3 everything bagels and got 3 plain. How do you not know the difference. Where is quality control? Also, toasted means toasted, not thrown in the microwave. I got 3 rubber bagels that might crack my teen.
Food: 1
Service: 1
10 + cars in the drive thru that are not moving. Taking forever inside.
Atmosphere: 1
Food: 1
Service: 1
Nabil was amazinggg!! Great customer service super patient and sweet will definitely come to this location when in the area ☺️
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, this time my corn muffin had just a bit of butter on top. Not even cut in half with the butter inside. I guess a new employee no knowing what to do.
Atmosphere: 5
Food: 5
Service: 3
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