Firehouse Subs Sugarloaf

Went to Firehouse Subs on Sugarloaf Pkwy to be turned away at 7:30pm when their store hours clearly say they close at 9pm. Employees inside eating and joking around, but don't wanna work...ridiculous! I won't be going back to that Firehouse for sure. The one on Duluth Hwy is much nicer anyway.

These guys are always closed before 8pm.

Service: 1

. Had spent the day at the Gwinnett Fairgrounds and on my way home Had to stop at Firehouse Subs for some real food. A fine place to enjoy a good sandwich. Fast, friendly and very good food.

I really like the foot long steak and cheese sub, It is moist, fresh and hot right off the grill. Just can't be beat..

Atmosphere: 5

Food: 5

Service: 5

YUM YUM YUM EVERY SINGLE TIME🥳.. I just came back to post what I got today soooo good 🥳....
update very nice people however there's a light skin short girl there with curly hair she was working this evening when I stopped by today 6/2 she touched her hair rubbed her face and did all kind of things then she touched the gloves without washing her hands that's so gross , so when I saw her today I walked away.
(IF U WANT YOUR FOOD DONE RIGHT THERES AN AFRICAN MALE MANAGER WHOS GREAT & Lbgtq young lady whom make my food perfect everytime oh and they use soap before touching the gloves and i truly appreciate it)

Food: 5

Service: 5

Terrible place
Terrible service
Food safety concern.
If you have any food allergies don’t order from them they ignore instructions on the orders and i will take legal action against them

Atmosphere: 1

Food: 1

Service: 1

Do not order from this location as they are permanently closed but they are still accepting orders and taking peoples money. But when you get there the doors are locked and they are closed. There is also no phone number to contact the corporate office of Firehouse subs and the only way to get help is through email and all they do is ignore you and provide no help. Had to finally dispute my charge on my card to be refunded. DO NOT ORDER FROM THIS LOCATION AS THEY ARE CLOSED AND DOORS ARE LOCKED!

Atmosphere: 1

Food: 1

Service: 1

Great service

Atmosphere: 5

Food: 5

Service: 5

The service was great and with a smile. Very attentive and personable.

Atmosphere: 5

Food: 5

Service: 5

Got the Grilled Chicken with Cajun Mayo with a nice service from the employees their.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie

The best subs period

Atmosphere: 5

Food: 5

Service: 5

Nice costumer service !

Atmosphere: 5

Food: 5

Service: 5

Very friendly n welcoming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Combo

Charlie did a wonderful job taking my order and preparing my sandwich. The store was clean and the food was great. I will be back soon!

Atmosphere: 5

Food: 5

Service: 5

Slow af. 1 person working, 3 people in the lobby waiting for food/waiting to place their order. Person still had to make “online” orders. Waited 30 minutes for a sandwich. Won’t be returning

Service: 1

Ordered the new French Dip and when i got home the didnt give me the Au jus.

Atmosphere: 4

Food: 3

Service: 4