Awesome job on our cake! It was for my soccer team and the lady was super helpful not to mention how awesome the cake turned out!
Minkyoo Shim
Omg the Great American Cookie is the best place to go for cookies I like their red velvet cookie I go there like every 2 weeks you should go!!! ??
Stephanie Sword
This order was great start to finish! Placed the order online, several days before it was needed. Called the Sugarloaf's location and spoke to Gena to be sure they saw my note about needing it right at 10am (when they open), she found the order and was super kind and listened when I asked for “a patriotic fire truck birthday cakeâ€. Longer story short I called back a few hours later saying I'd like to pick up the cake a day early, Gena once again said NO PROBLEM, come at 4pm, we got there at 3:30, and I checked in so she could call us when the cake was ready, IT WAS ALREADY READY!!! I was thrilled I didn't have to trudge around the mall with toddlers and Miss Gena went above and beyond!! My Birthday boy left with a BIG smile and his cake dreams realized!!
Olivia White
Food was spoiled rude staff
Christopher Hill
The staff here are always friendly and the cookies themselves are never stale. Come here during my lunch break sometimes and it never disappoints.
Stacy Westmoreland
Kate is the best!!!! My experience with this location was above and beyond any expectations. Kate made everything so easy and was so helpful and kind while I asked 100 questions. Not only that, but she can decorate a cake exactly the way you asked.
Danielle Haygood
Picked up cake at 11am for 1130am party and half the cake was hard and inedible. They must of made it day before. First time ordering from here and very disappointed. Will not be going back.
Sara Hay
Called to order a cookie cake and it was lovely with a few exceptions. The colors were not all correct but it was still a lovely job. The lady Israel who was helping us was very nice and apologized profusely. ( and it was not her order) I would recommend this store to anyone. My 6 year old was very excited to big his BiG cookie to share with his friends. Thank you for making the day more special.
Kim Holcomb
For this place to get a Loved It out of me is no small task given that one order did not go well. We had 3 events within two weeks that we were using GACC @ Sugarloaf for the desert and while the second order wasn't perfect they worked to make it right. The manager made it clear to me from the start of our conversation that she wouldn't be happy until I was. I'm not one to take advantage of a situation like this so I didn't insist that she give me the sun, the moon and the stars on a cookie cake but she found a way to do it anyway. Thank you to Tiffany and her team for taking the time to add the details that made all of our orders special!!
Awesome job on our cake! It was for my soccer team and the lady was super helpful not to mention how awesome the cake turned out!
Omg the Great American Cookie is the best place to go for cookies I like their red velvet cookie I go there like every 2 weeks you should go!!! ??
This order was great start to finish! Placed the order online, several days before it was needed. Called the Sugarloaf's location and spoke to Gena to be sure they saw my note about needing it right at 10am (when they open), she found the order and was super kind and listened when I asked for “a patriotic fire truck birthday cakeâ€. Longer story short I called back a few hours later saying I'd like to pick up the cake a day early, Gena once again said NO PROBLEM, come at 4pm, we got there at 3:30, and I checked in so she could call us when the cake was ready, IT WAS ALREADY READY!!! I was thrilled I didn't have to trudge around the mall with toddlers and Miss Gena went above and beyond!! My Birthday boy left with a BIG smile and his cake dreams realized!!
Food was spoiled rude staff
The staff here are always friendly and the cookies themselves are never stale. Come here during my lunch break sometimes and it never disappoints.
Kate is the best!!!! My experience with this location was above and beyond any expectations. Kate made everything so easy and was so helpful and kind while I asked 100 questions. Not only that, but she can decorate a cake exactly the way you asked.
Picked up cake at 11am for 1130am party and half the cake was hard and inedible. They must of made it day before. First time ordering from here and very disappointed. Will not be going back.
Called to order a cookie cake and it was lovely with a few exceptions. The colors were not all correct but it was still a lovely job. The lady Israel who was helping us was very nice and apologized profusely. ( and it was not her order) I would recommend this store to anyone. My 6 year old was very excited to big his BiG cookie to share with his friends. Thank you for making the day more special.
For this place to get a Loved It out of me is no small task given that one order did not go well. We had 3 events within two weeks that we were using GACC @ Sugarloaf for the desert and while the second order wasn't perfect they worked to make it right. The manager made it clear to me from the start of our conversation that she wouldn't be happy until I was. I'm not one to take advantage of a situation like this so I didn't insist that she give me the sun, the moon and the stars on a cookie cake but she found a way to do it anyway. Thank you to Tiffany and her team for taking the time to add the details that made all of our orders special!!
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