Horrible! The girls here hate their job. I pulled up to order while there was no line and I was not greeted at all and the girl only said, yes? Food is subpar, only had 3 options of proteins, and did not have greens for purchase. I should not have ordered but still wanted to give it a try. I regret it a lot. Couldn't finish the food. Rice had no taste whatsoever, meats were okay. The soda drink was also off. Also, they are called Hibachi San and their drink cups, napkins, and plastic bags say Panda Express. That's where I should have gone. Don't waste your time or money here!!!!
Atmosphere: 1
Food: 1
Service: 1
Luis Rochel
Use to be a good place to eat but rude service, I’ve came here before and they never complain about refills now its a “problem”.
Atmosphere: 1
Food: 1
Service: 1
J COQUETTE
Protein portions are small. Base (rice/noodle) portions are reasonable. The young man did not listen well but the cashier was AWESOME. Just learned they are Panda Express affiliates. Tasty just small portions
Atmosphere: 4
Food: 4
Service: 4
Sajid
Worst staff and food too!
Atmosphere: 2
Food: 1
Service: 1
Mary Elizabeth Enrile
Habachi San in sugarloaf mills mall has stood the test of time. It’s one of the fast food restaurant in the food court since the mall had open back in November 2001. Over 24 years. Still love habachi San even thought they don’t serve beef like they used to. Price might have gone up but it’s the closest thing to a homecooked meal I could buy on the fly. Besides I worked in the restaurant industry before & unless you’re eating out at a fine dining every restaurant wether sit in or take out all food comes in bulk frozen in a large freezer in the back of the house, cooked on a flat grill.
Eladia Perez
My girls go to the mall just for this food, but unfortunately, the service has really gone downhill. Today was the worst experience yet. While ordering, the employee Kate was inattentive and had an attitude. I had to ask her to focus on my order, but she responded with even more attitude. When I asked for a manager, she claimed there wasn’t one available—which I know isn’t true. I still went ahead with my order, but even then, it wasn’t prepared correctly. Disappointed to see this place decline, especially since it’s a favorite for my family.
Magda sosa
Food is great and so is price. The line was long and busy. The problem was the staff. Jonathan didnt like me asking about food it was my first time eating here. Marian who was at the cash register started giving me the total in a hurry. I still had drinks to grab. She kwpt ringing and not asking if I needed anything else. Ofcourse the people behind me were also in a hurry. I didnt rush Jonathan when he went to get rice. I didnt rush Diego when he was cutting the chicken. Its sad when people are rude or just not wanting to be nice. Maybe it was because it was late and probably all tired. But I wont be coming back.
Philip Downer
Loved this place since forever ago when I worked at the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
lateshia mcfadden
If i knew I wa paying for panda express i would have never gone here! My receipt has panda express on the back and my plate says panda express!! That's wild
Their spicy honey chicken is so fire I wish they had it at panda. I've never personally had bad service here. Line is always long food is so good
Atmosphere: 5
Food: 5
Service: 5
Amie Johnson
Food tasted burnt. Would not come back
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Teriyaki Chicken
Callesha Wright
Food was terrible and customer service was even worse. The lo mein has no flavor. Portions were super small. Chicken tasted like knock off Panda Express. They need to remove hibachi from the name, there’s nothing hibachi about this place. And they have a no refill drink policy which they should disclose because I could’ve bought a drink from the 9 other places in the food court that would refill my drink. Employees are also extremely rude and have attitude. I had a poor experience here. Would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Joung Ah Seo
The chicken and vegetables are great. The fried rice is decent but their lo mein has fallen off. It used to be really good but doesn't have the same flavor anymore.
Washington Brito
Bad food and worst customer service. No refills available.
Its Panda Express nothing more same mediocre food
Atmosphere: 1
Food: 1
Service: 4
Horrible!
The girls here hate their job. I pulled up to order while there was no line and I was not greeted at all and the girl only said, yes?
Food is subpar, only had 3 options of proteins, and did not have greens for purchase. I should not have ordered but still wanted to give it a try.
I regret it a lot. Couldn't finish the food.
Rice had no taste whatsoever, meats were okay.
The soda drink was also off.
Also, they are called Hibachi San and their drink cups, napkins, and plastic bags say Panda
Express. That's where I should have gone.
Don't waste your time or money here!!!!
Atmosphere: 1
Food: 1
Service: 1
Use to be a good place to eat but rude service, I’ve came here before and they never complain about refills now its a “problem”.
Atmosphere: 1
Food: 1
Service: 1
Protein portions are small. Base (rice/noodle) portions are reasonable. The young man did not listen well but the cashier was AWESOME. Just learned they are Panda Express affiliates. Tasty just small portions
Atmosphere: 4
Food: 4
Service: 4
Worst staff and food too!
Atmosphere: 2
Food: 1
Service: 1
Habachi San in sugarloaf mills mall has stood the test of time. It’s one of the fast food restaurant in the food court since the mall had open back in November 2001. Over 24 years. Still love habachi San even thought they don’t serve beef like they used to. Price might have gone up but it’s the closest thing to a homecooked meal I could buy on the fly. Besides I worked in the restaurant industry before & unless you’re eating out at a fine dining every restaurant wether sit in or take out all food comes in bulk frozen in a large freezer in the back of the house, cooked on a flat grill.
My girls go to the mall just for this food, but unfortunately, the service has really gone downhill. Today was the worst experience yet. While ordering, the employee Kate was inattentive and had an attitude. I had to ask her to focus on my order, but she responded with even more attitude. When I asked for a manager, she claimed there wasn’t one available—which I know isn’t true. I still went ahead with my order, but even then, it wasn’t prepared correctly. Disappointed to see this place decline, especially since it’s a favorite for my family.
Food is great and so is price. The line was long and busy. The problem was the staff. Jonathan didnt like me asking about food it was my first time eating here. Marian who was at the cash register started giving me the total in a hurry. I still had drinks to grab. She kwpt ringing and not asking if I needed anything else. Ofcourse the people behind me were also in a hurry. I didnt rush Jonathan when he went to get rice. I didnt rush Diego when he was cutting the chicken. Its sad when people are rude or just not wanting to be nice. Maybe it was because it was late and probably all tired. But I wont be coming back.
Loved this place since forever ago when I worked at the mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken
If i knew I wa paying for panda express i would have never gone here! My receipt has panda express on the back and my plate says panda express!! That's wild
Food: 1
Restaurantji Recommends
Their spicy honey chicken is so fire I wish they had it at panda. I've never personally had bad service here. Line is always long food is so good
Atmosphere: 5
Food: 5
Service: 5
Food tasted burnt. Would not come back
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Teriyaki Chicken
Food was terrible and customer service was even worse. The lo mein has no flavor. Portions were super small. Chicken tasted like knock off Panda Express. They need to remove hibachi from the name, there’s nothing hibachi about this place. And they have a no refill drink policy which they should disclose because I could’ve bought a drink from the 9 other places in the food court that would refill my drink. Employees are also extremely rude and have attitude. I had a poor experience here. Would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
The chicken and vegetables are great. The fried rice is decent but their lo mein has fallen off. It used to be really good but doesn't have the same flavor anymore.
Bad food and worst customer service. No refills available.
Atmosphere: 1
Food: 1
Service: 1
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