Honestly between the food and the drinks I'm disappointed i will not be coming back to this location I had to send my food back because it made me sick , after the first bite. I ordered a milkshake horrible.
Atmosphere: 1
Food: 1
Service: 2
Plant Man
Party of 7 arrived around 430am and the service was excellent -- despite there being 30+ patrons and only 2 servers working the floor.
I completely forgot her name but our server (Hispanic) was top-notch, she was sweet, attentive and always had a smile on her face in the midst of breakfast chaos -- I was impressed.
I rarely eat at ihop and I ordered a no-frills breakfast but the service was commendable and made the food tasty.. Big shoutout to our kind and friendly server 🤙🏽
Atmosphere: 5
Service: 5
james martin
I frequent IHOP often and usually enjoy my experiences. However, this one location that's near my job in Lawrenceville (on Lawrenceville Suwanee) is one of the worst that I've had to encounter. There have been several instances where I have been hitvwith unnecessary charges, e.g. getting charged for extra syrup after being issued one small cup of syrup for three large pancakes! Imagine being charged already for 3 decent sized pancakes and given insufficient amount of syrup and expect you to pay for more syrup that should be given as adequate amounts for taste, particularly when pancakes are your main staple for your business. Another instance is most recent. I only have been to this location mid day for lunch break. Mind you, my break is thirty minutes, ao my time is very valuable. I order online and my food is ready. I take it to my car. I ordered the Colorado omelet that typically comes with salsa. Guess what? It's not in the bag nor plastic container that the omelet comes in. No big deal. I walk back in and ask for the salsa and the young lady gives a slick remark saying that it was in the bag! I immediately let her and the servant that was dealing with me that it was not, which is the reason I came back in. People are too quick to speak and not think that they could have made an error. This agitated me. I received the salsa finally and went to the car. Now Ive wasted more time, but am ready to eat. Wait a minute, I open the utensil bag and the only thing in there is butter and one syrup of course! No fork! I went back in fuming! I asked for the utensil and the manager. I tild her what happened and she stated that their policy now is to not issue utensil unless requested. This should be a courtesy if I am a patron of your restaurant and if I pay inside that may indicate if I tip or not to go. The worst location ever! No experience like this at any other IHOP.
Got a table right away pleasant waitress, good hot food great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo
Joe Buice
What a wonderful surprise! Today we ate at the IHOP and I’ve been here many times in the past, but not in a long time. There has been a huge change since my last visit, possibly with management or staff. I’m not sure but some-sort of magic has taken place and her name was Mrs. Patricia. She waited our table today as if we were at a five-star restaurant. I didn’t have to ask for warm syrup or steaks sauce or really anything. She said “I take care of my customers with things I like”. If you go to this restaurant, you have to ask for her you won’t regret it.
I was here this morning for breakfast, and my server was perfect. It's something you don't see every day. The timing was perfect, food was good, politeness and she brew me a fresh pot of coffee. What a good start to the morning, many places i go nowadays, the services are terrible, but I'm glad to see someone who is great with customers.
Susan Cortese
I'm not sure what's going on at this location. However, the last few times, my husband and I did not feel well afterwards. This does not happen at other IHOPs. Won't be going back to this location.
Atmosphere: 4
Food: 3
Service: 5
Rebecca Jones
Food was okay but my French toast was cold. Unfortunately, the staff have poor attitudes and do not want to work. Dissappointed about my interaction with not only 1 but 2 workers while I was there.
Atmosphere: 1
Food: 2
Service: 1
William Meadows Jr.
So, this incident happened on 02/26/25 at 11:40pm. The little girl ,who happened to be Mexican, was working as the hostess. She walked around me to hand another person their food and totally ignored me as if I was a ghost. She did not speak to me at all. Not a good place to patronize if you are African American, especially at night. I'm sure it was on camera. Also, someoneelse got their food long after I came in. Pics Poor service.
Worst chicken fried steak ever the gravy was very watery the green beans were not cooked I do have to say the red skin potatoes were the best part of this meal I do not recommend this I hop to anybody
Food: 1
Quality Consulting
If I could give them a -10, that's what I would do. Rude and unprofessional staff. Speaking extremely loud to one another, while ignoring customers. Simply horrible. Run. Don't walk, Run from this location. Also, not clean. The parking lot was filthy as well. Just the worst place ever!!!
Atmosphere: 1
Food: 1
Service: 1
Kemi S
Excellent attentive service, clean relaxing environment, and delicious food. Took my mom and we were treated like royalty by the server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo
Naureen lalani
I love IHOP - I can have it all the time. My all time favorite is Spicy Poblano Omelette with a side of extra crispy hash brown and additional side of short stack pancake with strawberry syrup.
If you like a spice kick then request the staff to bring the Serrano Pepper on the side of Omelette instead if putting it in the Omelette this way you can manage the spice yourself.
This was the first time we tried their strawberry banana french toast - kind of disappointing. For some reason their pancakes and french toast - both were a little dense and dry today. This is so unusual of IHOP though.
The server/staff was good - I forgot her name.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mexican Tres Leches Pancakes
G. Wilson
The employees are doing the best with what they have been given. Food was excellent. However, this location was dirty and the roof fell down and started raining in the restaurant. Total renovation is needed.
They where great in all way of service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo
Honestly between the food and the drinks I'm disappointed i will not be coming back to this location I had to send my food back because it made me sick , after the first bite. I ordered a milkshake horrible.
Atmosphere: 1
Food: 1
Service: 2
Party of 7 arrived around 430am and the service was excellent -- despite there being 30+ patrons and only 2 servers working the floor.
I completely forgot her name but our server (Hispanic) was top-notch, she was sweet, attentive and always had a smile on her face in the midst of breakfast chaos -- I was impressed.
I rarely eat at ihop and I ordered a no-frills breakfast but the service was commendable and made the food tasty.. Big shoutout to our kind and friendly server 🤙🏽
Atmosphere: 5
Service: 5
I frequent IHOP often and usually enjoy my experiences. However, this one location that's near my job in Lawrenceville (on Lawrenceville Suwanee) is one of the worst that I've had to encounter. There have been several instances where I have been hitvwith unnecessary charges, e.g. getting charged for extra syrup after being issued one small cup of syrup for three large pancakes! Imagine being charged already for 3 decent sized pancakes and given insufficient amount of syrup and expect you to pay for more syrup that should be given as adequate amounts for taste, particularly when pancakes are your main staple for your business. Another instance is most recent. I only have been to this location mid day for lunch break. Mind you, my break is thirty minutes, ao my time is very valuable. I order online and my food is ready. I take it to my car. I ordered the Colorado omelet that typically comes with salsa. Guess what? It's not in the bag nor plastic container that the omelet comes in. No big deal. I walk back in and ask for the salsa and the young lady gives a slick remark saying that it was in the bag! I immediately let her and the servant that was dealing with me that it was not, which is the reason I came back in. People are too quick to speak and not think that they could have made an error. This agitated me. I received the salsa finally and went to the car. Now Ive wasted more time, but am ready to eat. Wait a minute, I open the utensil bag and the only thing in there is butter and one syrup of course! No fork! I went back in fuming! I asked for the utensil and the manager. I tild her what happened and she stated that their policy now is to not issue utensil unless requested. This should be a courtesy if I am a patron of your restaurant and if I pay inside that may indicate if I tip or not to go. The worst location ever! No experience like this at any other IHOP.
Atmosphere: 1
Service: 1
Recommended dishes: Colorado Omelette, Hash Browns
Got a table right away pleasant waitress, good hot food great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo
What a wonderful surprise!
Today we ate at the IHOP and I’ve been here many times in the past, but not in a long time. There has been a huge change since my last visit, possibly with management or staff. I’m not sure but some-sort of magic has taken place and her name was Mrs. Patricia. She waited our table today as if we were at a five-star restaurant. I didn’t have to ask for warm syrup or steaks sauce or really anything. She said “I take care of my customers with things I like”. If you go to this restaurant, you have to ask for her you won’t regret it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Waffles, Double Blueberry Pancakes, Strawberry, Strawberry Banana Pancakes, Strawberry Banana French Toast, Sirloin Tips and Eggs Combo
I was here this morning for breakfast, and my server was perfect.
It's something you don't see every day.
The timing was perfect, food was good, politeness and she brew me a fresh pot of coffee.
What a good start to the morning, many places i go nowadays, the services are terrible, but I'm glad to see someone who is great with customers.
I'm not sure what's going on at this location. However, the last few times, my husband and I did not feel well afterwards. This does not happen at other IHOPs. Won't be going back to this location.
Atmosphere: 4
Food: 3
Service: 5
Food was okay but my French toast was cold. Unfortunately, the staff have poor attitudes and do not want to work. Dissappointed about my interaction with not only 1 but 2 workers while I was there.
Atmosphere: 1
Food: 2
Service: 1
So, this incident happened on 02/26/25 at 11:40pm. The little girl ,who happened to be Mexican, was working as the hostess. She walked around me to hand another person their food and totally ignored me as if I was a ghost. She did not speak to me at all. Not a good place to patronize if you are African American, especially at night. I'm sure it was on camera. Also, someoneelse got their food long after I came in. Pics Poor service.
Service: 1
Restaurantji Recommends
Worst chicken fried steak ever the gravy was very watery the green beans were not cooked I do have to say the red skin potatoes were the best part of this meal I do not recommend this I hop to anybody
Food: 1
If I could give them a -10, that's what I would do. Rude and unprofessional staff. Speaking extremely loud to one another, while ignoring customers. Simply horrible. Run. Don't walk, Run from this location. Also, not clean. The parking lot was filthy as well. Just the worst place ever!!!
Atmosphere: 1
Food: 1
Service: 1
Excellent attentive service, clean relaxing environment, and delicious food. Took my mom and we were treated like royalty by the server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sampler Combo
I love IHOP - I can have it all the time.
My all time favorite is Spicy Poblano Omelette with a side of extra crispy hash brown and additional side of short stack pancake with strawberry syrup.
If you like a spice kick then request the staff to bring the Serrano Pepper on the side of Omelette instead if putting it in the Omelette this way you can manage the spice yourself.
This was the first time we tried their strawberry banana french toast - kind of disappointing. For some reason their pancakes and french toast - both were a little dense and dry today. This is so unusual of IHOP though.
The server/staff was good - I forgot her name.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mexican Tres Leches Pancakes
The employees are doing the best with what they have been given. Food was excellent. However, this location was dirty and the roof fell down and started raining in the restaurant. Total renovation is needed.
Wheelchair accessibility: ADA approved
Atmosphere: 1
Food: 5
Service: 5
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