Panera Bread

4875 Sugarloaf Pkwy, Lawrenceville
(770) 510-7720

Recent Reviews

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Nicole Lewis

Amazing friendly staff, wonderful with kids.
Sip club is a great thing to have especially when traveling.

Atmosphere: 5

Food: 5

Service: 5

Be H

This Indian lady who works there always looks like she hates her job and she's so cold and rude to customers. I think she might be a manager just based off the way she's constantly telling other employees what to do but she really shouldn't be one. Plus she messed up my order this time. Usually I say whatever with her rudeness and just assume she's having a bad day, but this is like the 5th time I've interacted with her and she always has the rudest expression on. She really needs to be let go or learn some customer service.

Atmosphere: 3

Food: 3

Service: 1

Kristin Hawkins McBride

So slow

Gaebreille Boone

Every time I come here my order ends up wrong or the food is over cooked. I only came here three times. Each time it’s always the food. Whoever cooks the food needs to stop.

Food: 1

Derek Lee

Service was absolutely abysmal. I ordered by food via app and went to the drive-thru line to pick up the food. They made me wait 20 minutes for my food even though it was not busy at all. The workers look like confused elves at a toy factory and kept bickering with each other. My food was ready for 10 minutes and no one even brought it to the window for me. I know how Panera works as I've worked in one before so I know how long it should take, and the fact I never got an apology was the cherry on top.

Atmosphere: 3

Food: 3

Service: 1

fati fati

Service not good

Healthy Authentic

Please give Kiki and Shalaya a raise for ingenuity, going above and beyond to help, and making what could have been a stressful day into a hallmark movie. I locked my keys in my car, my thoughts locked on my soup and cookie. They don’t know, but this is at least the 3rd time one or both of them have impressed me with the service. But that’s how this location always is. I understand the manager is Lance. I only know bc they said so, bc I’ve seen that same guy working right with his crew. Inspiring. 🙌Since I had not handed over thr 5 stars yet, the universe gave me an experience I couldn’t write off.

Can’t give enough stars ✨. This location always hits the vibes. Delicious, ridiculously easy to order in the app. Staff makes me feel like my order and experience is important and I know it will be right. Hot food is hot, cold salads are fresh and flavor is FLAVORING, and the cheese is melty! Drinks are refreshing. They always plate beautifully. I pick up my food, sit at a table outside or inside and know I’m going to enjoy a meal with everything I need.

I see a ladies group have meet ups here, people work on laptops. Families, grandmoms and grandpas, friends catching up etc. I have frequently make time for what I’ve named ‘Panera Planning’ to read or plan my week bc it’s my go-to spot for productivity. I’m a very driven person.

Grateful I can pop in for “‘I need to eat better salads’ meals. Love this spot for my ‘treat yoself meals’.This location always plates food awesome, it’s fresh, clean forks plates. So it’s ’dining’ but still casual. When they take my order at the counter, or the person calls my food is ready- they are sweet, paying attention, friendly, helpful.

Did I lock my keys in the car trying to get my kitchen sink cookie? 😭 Yes. iykyk…Did the wonderful team huddle to help my hunger driven crisis, and not only plate and serve me food which made me feel better?! Did they also strategize with what was on hand?! Did they save me and HELP ME GET MY KEYS through the smallest cracked window ever… YES! 🥹🤩 Did they judge my dirty car, (bc they could have but no.) Just soooo helpful.

I wish more people enjoyed the work environment like I’ve seen the people having here. I literally have a neighbor who manages another spot (next door). I never go there. Always Panera. Whatever is happening at this location —it works and I really like it.

Kiki and Shalaya … I wish you ALL THE BEST in your current and future endeavors. You inspire me to see what great things younger generations are going to do. Thank you!!🥹🥹🥹✨✨✨

Atmosphere: 5

Food: 5

Service: 5

Ebeni Passmore

I always enjoy visiting Panera Bread. The atmosphere is warm and welcoming, making it a great spot for both a quick bite and a relaxed meal. Their menu has a wide variety of fresh options, from hearty soups and salads to sandwiches and bakery items, that always taste fresh and wholesome. I especially appreciate that they offer healthier choices without compromising on flavor. The staff is friendly and efficient, and service is usually quick, even during busier hours. Whether it’s breakfast, lunch, or just stopping in for coffee and a pastry, Panera Bread consistently delivers a great experience.

Atmosphere: 5

Food: 5

Service: 5

Aaliyah Taylor

Great place to study and conveniently located from my campus!

Atmosphere: 5

Food: 5

Service: 5

Hardika Dhir

There is a reason why this location only has food photos posted by the owner, because the actual food is not worthy of a picture. I got a pick two with the frontega chicken and cream wild rice soups. The sandwich was mid, like everything was just slapped together. The soup was not only cold but it was also watered down, and had absolutely no salt. My friend got the Mediterranean veggie and the broccoli cheddar. The sandwich was good. But similar issue with the soup.

I will not be visiting again, at least not this location

Atmosphere: 2

Food: 2

Service: 2

Jane D

The food is okay, overall fine for a quick bite. The chicken could taste fresher and the corn chowder was very think and clumpy. Always a fan of the bread and drinks.

Atmosphere: 3

Food: 3

Service: 3

lydia

Very good customer service!!

Atmosphere: 5

Food: 5

Service: 5

Nabila Lopez

I come here every other day and the food and service is great would give them 10/10 but this review is based on my experience today 08/22/25.
Not sure what happened today someone must have forgotten to take their morning coffee and was not awake lol!!!
I ordered my usual delicious Garden Avo & Egg White Sandwich that comes with Scrambled egg white, melty aged white cheddar, fresh avocado, vine-ripened tomatoes, salt and pepper on a Multigrain Bagel Flat. WELL NO AVOCADO NO PEPPER AND WHAT HAPPENED TO THE CHEESE!!!!!????
At first I thought maybe I didn't order right but NOPE! I checked my receipt and it was well listed there and the girl that took my order never told me they were out of any ingredients so upsetting but I drove off without checking it and was hit with the surprise once parked at my job and took my first bite 😢
I do recommend this place to eat but just check your order before you drive away.

Food: 1

Service: 2

Titanium King

This is the best location yet. So yummy. 😋 worth the hassle

Al Ragin

Staff made the wrong sandwich for me 3 times. Even after I had to SHOW them the sandwich (Chicken Avocado Melt) after the failed at making it the 2nd time, the STILL brought out the wrong sandwich. At that point I just left.

Food: 1

Service: 2

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