the lady on the cash is soooo rude. we asked her about a type of Bagel, whether it is sweet or salty. she replied angrily. I don’t know! I don’t eat. when we inform her about our dietary restrictions as not to add bacon , she said no pork looking down at us. Avoid 4875 Sugarloaf PKWY. she also was upset that we kept adding staff to our orders. We added juice, coffees, crossante, all money but she was busy trying to get rid of us to go outside and smoke while she is serving clientsDietary restrictions: We wanted to sure that were no pork in our food.
Atmosphere: 2
Food: 1
Service: 1
Dan Zaas
Is it just me or does Panera never have fresh mixed greens? I’ve came here continuously over the last few weeks because I just recently found out about them, and the food had been great. But this is the last time they’ll serve me moldy black, slimy lettuce. Is there no quality control? Is this the new era they speak of, moldy slime at Panera? How are you going to drop amazing items from your menu, but add more items that include mixed greens when it’s literally rotting away. Literally the whole menu got revamped to have more mixed greens, the salads, the sandwiches. I’ve gotten both to try and here’s the results! This is the final straw for me.Multiple times now they’ve served me food with slimy black lettuce but I’ve only been able to capture it these past few times.At this point I’m unsubscribing and finding another alternative for lunch. Bleh!
Atmosphere: 3
Food: 2
Service: 2
Laura Elizabeth Garcia
Drive thru was mid. It’s very much true that there’s rarely ever any bagels. Drive thru worker would cut me off at anything I said. And the coffee it self was the worst of all being super watered down.
Atmosphere: 1
Food: 2
Service: 1
Rianna Ri
They never have any bagals! Which only means they don’t make enough to be out everyday by 830am is ridiculous
Service: 1
Sasha Victoria Dunn
Drive thru rep wasn’t very pleasant and I think he lied about the new item availability
Ilyana Morales
Without asking, the server started making our order to go. We felt like he wanted us to leave immediately. So, we told him it was to dine in, and that clearly bothered him. His attitude was not the best. I guess he probably is not a "morning person".
Atmosphere: 4
Food: 5
Service: 3
Wow
I like eating here, however today was very outrageous and unacceptable. This fat black worker wearing glasses was pretty much harassing me the whole time I was there. I’m a minor who doesn’t look a DAY over 16 while this man is clearly pushing 30. He kept trying to converse with me yet wouldn’t talk to any other customers this much, walking behind me and making me feel uncomfortable. I didn’t pay this any mind until he waddled over to a booth that was next to mines and sat down and stared at me. I was extremely uncomfortable and that this man would NOT leave me alone. Instead of trying to fish after little kids he needs to be fired and thrown into a gym as punishment immediately. ?
Atmosphere: 5
Food: 5
Service: 1
Jr
Love their customize options on the app and I highly recommend the autumn squash soup. Their toasted bagels and breads are also very delicious, however it can be really pricey and the service is slow at times.
Atmosphere: 4
Food: 4
Service: 3
Andrea Skokic
Had lunch with mom here today. Duvawn was very helpful with the menu. We enjoyed the broccoli cheddar and veggie soup and the Greek and Turkey BLT sandwiches. Overall, the food was great, everyone was friendly, and the atmosphere was great as well.Vegetarian options: They were able to accommodate my vegan restrictions. I enjoyed my food!
Atmosphere: 5
Food: 5
Service: 5
Pablo Gomez
Terrible service, tried calling 10 times because more than half of my order was wrong, cashier had long over accessories on them typing everything wrong
This is probably the worst Panera location I've ever been to. Every time I've been there the service has been terrible. Employees look like they don't want to be bothered and always take forever to come up to the front to help customers. Don't know why they even bother with the app because stuff is never ready when it tells you that it's ready for pickup. During a recent visit as I was leaving with a drink in hand one of the employees said out loud "Blood orange...gross!" Is that really the way employees of a restaurant should act and speak out loud when their customers just paid money for something at their establishment? Good grief.
Todd Early
Missed breakfast at home this morning and was starving. Had sausage egg and cheese on ciabotta and a cinnamon crunch bagel. That hit the spot.
Literally the slowest Panera I’ve ever been to! It took forever to get my food and whoever made the sandwich has zero pride in their work. My turkey sandwich was thrown together and wrapped up. The gentleman that took my order was polite but this location needs an intervention asap!
Food: 2
Service: 2
Mathew Scott
Been trying for 45 minutes to make an order and got kicked off every time. Apparently my money is not any good here. If you are trying to make an order online don't waste your time
the lady on the cash is soooo rude. we asked her about a type of Bagel, whether it is sweet or salty. she replied angrily. I don’t know! I don’t eat. when we inform her about our dietary restrictions as not to add bacon , she said no pork looking down at us. Avoid 4875 Sugarloaf PKWY. she also was upset that we kept adding staff to our orders. We added juice, coffees, crossante, all money but she was busy trying to get rid of us to go outside and smoke while she is serving clientsDietary restrictions: We wanted to sure that were no pork in our food.
Atmosphere: 2
Food: 1
Service: 1
Is it just me or does Panera never have fresh mixed greens? I’ve came here continuously over the last few weeks because I just recently found out about them, and the food had been great. But this is the last time they’ll serve me moldy black, slimy lettuce. Is there no quality control? Is this the new era they speak of, moldy slime at Panera? How are you going to drop amazing items from your menu, but add more items that include mixed greens when it’s literally rotting away. Literally the whole menu got revamped to have more mixed greens, the salads, the sandwiches. I’ve gotten both to try and here’s the results! This is the final straw for me.Multiple times now they’ve served me food with slimy black lettuce but I’ve only been able to capture it these past few times.At this point I’m unsubscribing and finding another alternative for lunch. Bleh!
Atmosphere: 3
Food: 2
Service: 2
Drive thru was mid. It’s very much true that there’s rarely ever any bagels. Drive thru worker would cut me off at anything I said. And the coffee it self was the worst of all being super watered down.
Atmosphere: 1
Food: 2
Service: 1
They never have any bagals! Which only means they don’t make enough to be out everyday by 830am is ridiculous
Service: 1
Drive thru rep wasn’t very pleasant and I think he lied about the new item availability
Without asking, the server started making our order to go. We felt like he wanted us to leave immediately. So, we told him it was to dine in, and that clearly bothered him. His attitude was not the best. I guess he probably is not a "morning person".
Atmosphere: 4
Food: 5
Service: 3
I like eating here, however today was very outrageous and unacceptable. This fat black worker wearing glasses was pretty much harassing me the whole time I was there. I’m a minor who doesn’t look a DAY over 16 while this man is clearly pushing 30. He kept trying to converse with me yet wouldn’t talk to any other customers this much, walking behind me and making me feel uncomfortable. I didn’t pay this any mind until he waddled over to a booth that was next to mines and sat down and stared at me. I was extremely uncomfortable and that this man would NOT leave me alone. Instead of trying to fish after little kids he needs to be fired and thrown into a gym as punishment immediately. ?
Atmosphere: 5
Food: 5
Service: 1
Love their customize options on the app and I highly recommend the autumn squash soup. Their toasted bagels and breads are also very delicious, however it can be really pricey and the service is slow at times.
Atmosphere: 4
Food: 4
Service: 3
Had lunch with mom here today. Duvawn was very helpful with the menu. We enjoyed the broccoli cheddar and veggie soup and the Greek and Turkey BLT sandwiches. Overall, the food was great, everyone was friendly, and the atmosphere was great as well.Vegetarian options: They were able to accommodate my vegan restrictions. I enjoyed my food!
Atmosphere: 5
Food: 5
Service: 5
Terrible service, tried calling 10 times because more than half of my order was wrong, cashier had long over accessories on them typing everything wrong
Restaurantji Recommends
This is probably the worst Panera location I've ever been to. Every time I've been there the service has been terrible. Employees look like they don't want to be bothered and always take forever to come up to the front to help customers. Don't know why they even bother with the app because stuff is never ready when it tells you that it's ready for pickup. During a recent visit as I was leaving with a drink in hand one of the employees said out loud "Blood orange...gross!" Is that really the way employees of a restaurant should act and speak out loud when their customers just paid money for something at their establishment? Good grief.
Missed breakfast at home this morning and was starving. Had sausage egg and cheese on ciabotta and a cinnamon crunch bagel. That hit the spot.
Atmosphere: 5
Food: 5
Service: 4
Very nice and friendly workers. Food was 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Broccoli Cheddar Bread Bowl
Literally the slowest Panera I’ve ever been to! It took forever to get my food and whoever made the sandwich has zero pride in their work. My turkey sandwich was thrown together and wrapped up. The gentleman that took my order was polite but this location needs an intervention asap!
Food: 2
Service: 2
Been trying for 45 minutes to make an order and got kicked off every time. Apparently my money is not any good here. If you are trying to make an order online don't waste your time