Pizza Hut
1164 Lawrenceville Hwy, Lawrenceville
(770) 513-8400
Recent Reviews
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It was the worse. I never got the 4 drinks I ordered never got the sauces for the wings and never got all the wing orders . I called and spoke to a manager and he straight up lied. Never order from this location
Horrible and slow service
Atmosphere: 1
Food: 4
Service: 1
Pizza was ordered at 3:44pm. It’s been about 2 hours and had to call the place for them to tell me that they’re still waiting on a dasher to pick it up and that pizza has been there for a bit. Lady on the phone genuinely didn’t seem to care. Don’t order from here.
Atmosphere: 1
Food: 1
Service: 1
I just picked up a pizza and it was supposed to be regular crust and it looks like it’s thin
Atmosphere: 1
Food: 1
Service: 1
Charge $2 for crushed pepper?? That is supposed to be free condiments
Atmosphere: 3
Food: 2
Service: 2
The young lady at the window was very sweet it's not her fault the guy took my name down wrong ... next part all these kids who work here u could hear them laughing so loud .. I can't help but to think if there was no laughing going on I would have my extra sauce on my pizza anyways the pizza is still good even without the extra sauce nice hot and fresh 🙌🏽just please more work and less playing
Food: 4
Service: 4
Stephan and Marie are Amazing.. I got 6 Pizza and they were ready in a Timely fashion...and they were very professional...
Atmosphere: 5
Food: 5
Service: 5
I don’t know what happened with PH they were good but now I’m very disappointed not good customer service not good delivery my pizza was cold .. it is not only this location it’s everywhere
Atmosphere: 1
Food: 1
Service: 1
Lacks customer service and accountability for their mistakes. Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Daughter ordered door dash 9/25 11.45pm and they gave the delivery man the wrong order. She ordered pepperoni and sausage and cinnamon sticks paid over 40 dollars...delivery man brought pepperoni vegetable pizza with mushrooms on it, and thin crust and no cinnamon sticks. They specifically told the delivery man the cinnamon sticks was in the box because according to him he asked a few times. Theyre now closed 12.28am so of course she can't get anyone so we had to still get out the house and get food elsewhere. Just wasted ppl time. Why are ppl like this now...Unreal
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They never get it right.
Atmosphere: 1
Food: 1
Service: 3
We waited st the pickup window for over 10 minutes. The server yelled at us that she was on the phone. We purchased food from this store regularly for years, I believe the level of service has gotten so bad, we’ll have to use another pizza place going forward.
Atmosphere: 1
Food: 3
Service: 1
Edgar at the pick-up window was amazing!! Great customer service as he was very attentive to my needs. Great job! I will be coming back to this location. :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered medium pizza to have delivered. When pizza arrived, it was cool to the touch, totally dried pizza with very little sauce and dry cheese. Driver must have been riding around most of Gwinnett Cty. before delivery. Will be ordering from other pizza place from now on. Totally disappointed in Pizza Hut.
Food: 1
Took 1 1/2 to get my order nobody answered the phone pizza was cold
Food: 1
Service: 1
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