I ordered 3 large pan pizzas. Meat Lovers, Supreme and a customized. Meat Lovers-not pan, I didn't even get a supreme at all. What I got was something like a Philly cheese and that one was not a pan either. Very upset.
Food: 3
Service: 1
fred moses
Avoid if you can, but if last option. Then it a try
Atmosphere: 1
Service: 1
Tiesha Abbott
Today I ordered two pizzas and the eight count of boneless barbecue wings. The pizzas turned out fine, but the honey barbecue wings were awful. They were Barely covered in any sauce, and very hard.
Dequila Robinson
I ordered a medium cheese pizza with extra cheese & cheese sticks, the pizza was dry & nearly burnt.. & the cheese sticks were so dry & burnt one could easily mistake them for bread sticks. Once I made it home( should have checked before leaving the store)I called & told them both the pizza and cheese sticks were dry & nearly burnt, the employee apologized & told me they can remake them. I was pleased with this gesture, because I know things happen. Upon returning to the store, the cashier only had a pizza ready. I asked her about the cheese sticks and she told me I only said I had an issue with the pizza when I know for a fact I told her it was both. She tried to go back and forth with me about what I know I said and then proceed to go to the kitchen and discuss me. Why would I tell her only pizza when I knew I had an issue with both!? Only thing she had to do was say she didn’t hear cheese sticks and simply remake them? Better customer service skills is needed!
Food: 1
Service: 1
C Raymond
How on earth you place an order online then when you get there in 45 mins they haven't even started on it. This is the worst location. Never come back again
Ashya Harris (LoveAshya)
My food wasn't delivered last night ? I called this morning and my food was remade and delivered this time I'm glad I have a ring camera some of these dashers don't do their
Atmosphere: 5
Food: 5
Service: 5
Shemika Love
If no stars were applicable....this Pizza Hut would take the lead. I Will never be purchasing food from this establishment ever again. I ordered my meal through the app...to only wait an additional 20-30mins before it was completed. No problem, I'm a patient person. However, my order was incorrect, and when I inquired about the time to remake the missing items... I was informed another 10mins...(which really means 30). Thus,I declined the wait and requested to have my funds returned. I purchased with cash...and they offered to refund me by card, which I also declined. Hence, I had to wait for the manager to arrive 15mins later to provide my refund.Apart from the wait, the customer service is atrocious. You will be ignored while workers hide in the back. Food will be prepped without gloves. So beware of coming down with a bad case of diarrhea and cross contamination.
Atmosphere: 1
Food: 1
Service: 1
Frances Grey
delivery was terrible I had to order 2 times Door dash never delivered the first order. But the store manager was very policy sincerely his personality made all the difference. my second pizza was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Loretta Johnston
This is probably one of the best pizza huts. Everything is always good and people are friendly. Wonderful customer serviceParking: Plenty of parking
I had a simple online order of two pizzas and some cinnamon rolls done through the Pizza Hut app. I get notifications that it is being made, followed by notifications that it is being picked up, and finally a notification that it is delayed. After the new delivery time passes, I go back to check the app, it says the order was cancelled and said to call the store. When I call the store to ask why, I get bounced around for 5 minutes. Finally I get someone competent and they found the order but say they misplaced the ticket and it hasn't even been made. I ask them to just cancel the entire order and refund me, then I see today that the transaction went through.
I try to be careful in reviews to not mix my feelings about corporate management with my experience at an individual franchise. However, corporate has made some decisions lately that are making it impossible to deal with franchises.First point - a couple of months ago, I selected "curbside pickup" when placing my order on the app. Got to the store and realized there are no spots for curbside pickup. I asked about it inside, and the employees shrugged and said "yeah we don't have that here." A minor inconvenience, nothing compared to today.Today I made an order on the app, and selected a future time for pickup (I want pizza for the Braves game tonight, a few hours from when I placed the order.) After confirming the date and time I'd entered, I hit "submit." Immediately got a message that my pizza would be ready in 13 minutes.Called the local store's number - or so I thought. The local area code on the website is deceptive - you're actually calling a call center. Person who answered the phone was friendly and asked if she could put me on hold. Sixteen minutes later, she hadn't returned to the call. I hung up and tried the number again. Immediately put on hold again and waited three minutes, hung up when I got a text confirming my pizza is ready for pickup, a couple of hours before I asked for it.I've been to this location before and can say with confidence it will not be easy to get any sort of discount or coupon for future visit because my pizza will be a few hours old by the time I get to it tonight. Overall, these decisions are being made on a national level but they're absolutely ruining the experience with local stores.Cousin picked up the order and they informed her that I'd ordered a "Hawaiian pizza, no pineapple?""You mean a *ham pizza?*" Not feeling good about any of this.
Reginald J
This is one of the best pizza around food taste great friendly staff
Ty Wright
The kid's loved it they suggested to order another one
Linda Chambers
Best pizzas from this store in a while. Was out of large thin crust but made us two mediums instead and they were loaded and tasted great.
Jobin Mathew
Ordered some mini cinnabons and it came like they dropped a glob towards the middle and called it a day. Asked for ranch or blue cheese for the wings we ordered and was told wings do not come with dipping sauces at all, unless you pay for them per cup. Always thought wings came with at least 1 sauce per order. Won’t be back
I ordered 3 large pan pizzas. Meat Lovers, Supreme and a customized. Meat Lovers-not pan, I didn't even get a supreme at all. What I got was something like a Philly cheese and that one was not a pan either. Very upset.
Food: 3
Service: 1
Avoid if you can, but if last option. Then it a try
Atmosphere: 1
Service: 1
Today I ordered two pizzas and the eight count of boneless barbecue wings. The pizzas turned out fine, but the honey barbecue wings were awful. They were Barely covered in any sauce, and very hard.
I ordered a medium cheese pizza with extra cheese & cheese sticks, the pizza was dry & nearly burnt.. & the cheese sticks were so dry & burnt one could easily mistake them for bread sticks. Once I made it home( should have checked before leaving the store)I called & told them both the pizza and cheese sticks were dry & nearly burnt, the employee apologized & told me they can remake them. I was pleased with this gesture, because I know things happen. Upon returning to the store, the cashier only had a pizza ready. I asked her about the cheese sticks and she told me I only said I had an issue with the pizza when I know for a fact I told her it was both. She tried to go back and forth with me about what I know I said and then proceed to go to the kitchen and discuss me. Why would I tell her only pizza when I knew I had an issue with both!? Only thing she had to do was say she didn’t hear cheese sticks and simply remake them? Better customer service skills is needed!
Food: 1
Service: 1
How on earth you place an order online then when you get there in 45 mins they haven't even started on it. This is the worst location. Never come back again
My food wasn't delivered last night ? I called this morning and my food was remade and delivered this time I'm glad I have a ring camera some of these dashers don't do their
Atmosphere: 5
Food: 5
Service: 5
If no stars were applicable....this Pizza Hut would take the lead. I Will never be purchasing food from this establishment ever again. I ordered my meal through the app...to only wait an additional 20-30mins before it was completed. No problem, I'm a patient person. However, my order was incorrect, and when I inquired about the time to remake the missing items... I was informed another 10mins...(which really means 30). Thus,I declined the wait and requested to have my funds returned. I purchased with cash...and they offered to refund me by card, which I also declined. Hence, I had to wait for the manager to arrive 15mins later to provide my refund.Apart from the wait, the customer service is atrocious. You will be ignored while workers hide in the back. Food will be prepped without gloves. So beware of coming down with a bad case of diarrhea and cross contamination.
Atmosphere: 1
Food: 1
Service: 1
delivery was terrible I had to order 2 times Door dash never delivered the first order. But the store manager was very policy sincerely his personality made all the difference. my second pizza was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
This is probably one of the best pizza huts. Everything is always good and people are friendly. Wonderful customer serviceParking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls, Backyard BBQ Chicken Pizza, Supreme Pizza
I had a simple online order of two pizzas and some cinnamon rolls done through the Pizza Hut app. I get notifications that it is being made, followed by notifications that it is being picked up, and finally a notification that it is delayed. After the new delivery time passes, I go back to check the app, it says the order was cancelled and said to call the store. When I call the store to ask why, I get bounced around for 5 minutes. Finally I get someone competent and they found the order but say they misplaced the ticket and it hasn't even been made. I ask them to just cancel the entire order and refund me, then I see today that the transaction went through.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I try to be careful in reviews to not mix my feelings about corporate management with my experience at an individual franchise. However, corporate has made some decisions lately that are making it impossible to deal with franchises.First point - a couple of months ago, I selected "curbside pickup" when placing my order on the app. Got to the store and realized there are no spots for curbside pickup. I asked about it inside, and the employees shrugged and said "yeah we don't have that here." A minor inconvenience, nothing compared to today.Today I made an order on the app, and selected a future time for pickup (I want pizza for the Braves game tonight, a few hours from when I placed the order.) After confirming the date and time I'd entered, I hit "submit." Immediately got a message that my pizza would be ready in 13 minutes.Called the local store's number - or so I thought. The local area code on the website is deceptive - you're actually calling a call center. Person who answered the phone was friendly and asked if she could put me on hold. Sixteen minutes later, she hadn't returned to the call. I hung up and tried the number again. Immediately put on hold again and waited three minutes, hung up when I got a text confirming my pizza is ready for pickup, a couple of hours before I asked for it.I've been to this location before and can say with confidence it will not be easy to get any sort of discount or coupon for future visit because my pizza will be a few hours old by the time I get to it tonight. Overall, these decisions are being made on a national level but they're absolutely ruining the experience with local stores.Cousin picked up the order and they informed her that I'd ordered a "Hawaiian pizza, no pineapple?""You mean a *ham pizza?*" Not feeling good about any of this.
This is one of the best pizza around food taste great friendly staff
The kid's loved it they suggested to order another one
Best pizzas from this store in a while. Was out of large thin crust but made us two mediums instead and they were loaded and tasted great.
Ordered some mini cinnabons and it came like they dropped a glob towards the middle and called it a day. Asked for ranch or blue cheese for the wings we ordered and was told wings do not come with dipping sauces at all, unless you pay for them per cup. Always thought wings came with at least 1 sauce per order. Won’t be back