I placed an order at 10:06, mobile pick up. They locked the lobby. It is 10:45, I'm still in the drive thru. They didn't have the food I ordered.
Food: 1
Service: 1
Tanesha Bolar
The Mills you gave us tonight was just really not cool like it was old and crunchy and spicy when we never ordered spicy we ordered lemon pepper. I guess the condiments can’t see that didn’t get paper towels. I guess the soda was exceptional. Thanks for nothing.
Jim & Alicia Millhollin
2 piece meal was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Breast and Wing, Red Beans & Rice
Courtney Prince
Another poor experience. They mess up and want me to pay again. Worst experience for less than acceptable food. The girl there needs a reality check. Learn some manners and take a customer experience class. You’re rude and ignorant.
Atmosphere: 1
Food: 1
Service: 1
Samantha Suttles Gil
Food was good but was completely out of chicken strips, not even any to cook. They are consistently out of something and need better management of inventory.
Atmosphere: 3
Food: 4
Service: 3
Eric Vowell
Was really surprised but the 10 piece chicken family meal we ordered was very good. The sides of dirty rice and rice and beans were gtrat and the chicken was very good. I was impressed I was not expecting it to be good and it was! Great job
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Breast
Darrett Burrell
Unorganized
Gallarage Branding
The experience I had is a result of caring customer service, there was a young man by the name of Dylan, he was very kind, pleasant smile, and worked hard to make my order turn out well. Excellent customer service goes a long way, thank you Dylan for delivering high level customer service.
Atmosphere: 4
Food: 4
Service: 5
Tatianna B
The manager is unorganized so the store is unorganized. The manager hardly be there. Making the crew scrambled. Most of the store has been fired due to work ethic being toxicity, from the manager talking about mess within the store to other workers and non workers causing confusion. It's a mess. But it can surely be fixed. No communication which is why the chicken never be fixed in time, everyone is scrambling with their heads cut off, or everyone fired and no one there to work-ever! How many times have you ever been on a shift and a manager was not present??? Well I have been. I never in my life been stranded on a job without a manager not being present. So many things could have happened to myself and the three workers I was with. And I volunteered to come in to help that day because they were short staffed. Very dangerous. The manager...general manager would not answer her phone. Instead waited for three hours to show up and then come in on her phone as if everything was normal. That's insane. I left. I can't take the toxic work ethic. Some people can but not me.
Atmosphere: 1
Food: 5
Service: 1
Mareidy Soto
The service is terrible, the staff on the phone and they do not help the
I just went there tonight, that location is truly the last resort like Walmart. NOBODY wants to work the lobby , KIDS was telling the grown manager what they was and wasn’t going to do. I walked in and nobody greeted me , Said please hold on every one ran to the drive through window it took for the manager to take my order. The service sucks! And the drive through line is horrible to be in so I went into the lobby. I won’t be going back to this one at all!
Atmosphere: 1
Food: 2
Service: 1
Vantrice Johnson
They charged me for sauce and ask for my chicken to be fresh and it wasn't manager got a attitude with me like she ain't want to be there.
Atmosphere: 2
Food: 2
Service: 2
Breyana Sarai
Idk who he was but he was a tall dark skin guy cooking the food and it was so good.
Atmosphere: 5
Food: 5
Service: 5
Gina Hunt
I don't know what is worse the food or the service ?
Atmosphere: 1
Food: 1
Service: 1
Raymundo Figueroa
I don’t see how this Popeyes stay in business. This location stays closed. I drove 20 min on a Saturday for some chicken at 11pm to find this location close. Closing time is advertised at 12am. I was told they were short staffed when I called them, although I saw 5 people cleaning.
I placed an order at 10:06, mobile pick up. They locked the lobby. It is 10:45, I'm still in the drive thru. They didn't have the food I ordered.
Food: 1
Service: 1
The Mills you gave us tonight was just really not cool like it was old and crunchy and spicy when we never ordered spicy we ordered lemon pepper. I guess the condiments can’t see that didn’t get paper towels. I guess the soda was exceptional. Thanks for nothing.
2 piece meal was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Piece Breast and Wing, Red Beans & Rice
Another poor experience. They mess up and want me to pay again. Worst experience for less than acceptable food. The girl there needs a reality check. Learn some manners and take a customer experience class. You’re rude and ignorant.
Atmosphere: 1
Food: 1
Service: 1
Food was good but was completely out of chicken strips, not even any to cook. They are consistently out of something and need better management of inventory.
Atmosphere: 3
Food: 4
Service: 3
Was really surprised but the 10 piece chicken family meal we ordered was very good. The sides of dirty rice and rice and beans were gtrat and the chicken was very good. I was impressed I was not expecting it to be good and it was! Great job
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Breast
Unorganized
The experience I had is a result of caring customer service, there was a young man by the name of Dylan, he was very kind, pleasant smile, and worked hard to make my order turn out well. Excellent customer service goes a long way, thank you Dylan for delivering high level customer service.
Atmosphere: 4
Food: 4
Service: 5
The manager is unorganized so the store is unorganized. The manager hardly be there. Making the crew scrambled. Most of the store has been fired due to work ethic being toxicity, from the manager talking about mess within the store to other workers and non workers causing confusion. It's a mess. But it can surely be fixed. No communication which is why the chicken never be fixed in time, everyone is scrambling with their heads cut off, or everyone fired and no one there to work-ever! How many times have you ever been on a shift and a manager was not present??? Well I have been. I never in my life been stranded on a job without a manager not being present. So many things could have happened to myself and the three workers I was with. And I volunteered to come in to help that day because they were short staffed. Very dangerous. The manager...general manager would not answer her phone. Instead waited for three hours to show up and then come in on her phone as if everything was normal. That's insane. I left. I can't take the toxic work ethic. Some people can but not me.
Atmosphere: 1
Food: 5
Service: 1
The service is terrible, the staff on the phone and they do not help the
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I just went there tonight, that location is truly the last resort like Walmart. NOBODY wants to work the lobby , KIDS was telling the grown manager what they was and wasn’t going to do. I walked in and nobody greeted me , Said please hold on every one ran to the drive through window it took for the manager to take my order. The service sucks! And the drive through line is horrible to be in so I went into the lobby. I won’t be going back to this one at all!
Atmosphere: 1
Food: 2
Service: 1
They charged me for sauce and ask for my chicken to be fresh and it wasn't manager got a attitude with me like she ain't want to be there.
Atmosphere: 2
Food: 2
Service: 2
Idk who he was but he was a tall dark skin guy cooking the food and it was so good.
Atmosphere: 5
Food: 5
Service: 5
I don't know what is worse the food or the service ?
Atmosphere: 1
Food: 1
Service: 1
I don’t see how this Popeyes stay in business. This location stays closed. I drove 20 min on a Saturday for some chicken at 11pm to find this location close. Closing time is advertised at 12am. I was told they were short staffed when I called them, although I saw 5 people cleaning.
Service: 1