Sbarro

our server was always talking to his coworkers,we always had to repeat ourselves.bad customer service good food…

Atmosphere: 5

Food: 3

Service: 1

The people they have working at this location are terrible, the young guy with curly hair and a hat had a really bad attitude, he looks miserable doing his job. The bold guys cooking was also pretty rude, none of them said hi or welcome, you can’t tell they hate their job.

Don’t buy here !!!

Atmosphere: 1

Food: 3

Service: 1

Complete Waste of money. They served me an old, dry pizza that was completely inedible.

I placed my order online and was later called by the driver who was at the location to pick up my order but was told that they didn’t have a couple of items that I had ordered. I spoke with an employee and he suggested replacements to which I agreed. When my order arrived those replacements weren’t in the bag, nor were the sauces/condiments I specifically requested either. This was the second time this has happened to me with this location. They truly lack comprehension and service skills. On top of that, the food that did arrive was cold in smushed boxes and looked less than presentable for the money spent.

Atmosphere: 1

Food: 1

Service: 1

I was waiting in line with 3 kids, wasn’t waited on. A man walked up and was waited on right away. I walked away, instead of 4 meals they had one paying meal. Looking at reviews looks like we were lucky we left, stay away!

Sbarro you need to change the recipe because this had so much water it's practically inedible trash this was worst than highschool

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Large Spaghetti with Meatballs, Pizza

I have had the water down spaghetti and dry pizza before. Honestly i believe the reason this place is still active can only be attributed to impulse shopping and hunger. It would be closed already outside of the mall. Took my oldest daughter on a "Mother/Daughter" date. I left it to her to pick food. She picked Sbarro. (little backstory side note, power had blinked in the last hour in the entire mall) We went there and she wanted the chicken pasta (some version of chicken parm, with marinara, water and frozen chicken patties) Whatever I've had worse. So we order. there was a small line when we got there and it took us 30-40 min to get through the line. Made it through the entire orderline(entree selection, salad, drink etc) went to pay to have them tell me they could not accept any form of electronic payment. "Cash only". I inquired as to why they didn't speak up about this 20 min. ago. To which they claimed the guy standing in the back told me. (No he didn't) If he had spoken in the least he didn't speak to me and confirm I heard him. They went to the back and got their manger. I expressed I had no cash, even offered to send money to anyone there(cash app etc.). (almost $60.00 for terrible lackluster fake Italian food.) He had a atitude from the moment he came out. Explained their card machine was down because of the power outage & there was nothing they could do to help me. He looked at what I ordered and said I can't just give away this much food away. (cant or just wont?) Honestly I wasn't asking him to do that. I didn't even ask for him to come out. I was just in a moment of shock and trying to find a solution. We left. I'm sure he threw the food in the trash since they can not reuse it in front of the other costumer's. Made me feel like my daughter and I just where not important enough to be helped. That man is a bully tried to put a grey cloud on our mother/daughter date. Just a mental note for anyone considering dining on Sbarro.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bottled Water

I ate my food in the food court had to have reheated not warm or hot. I am looking at receipt after the fact. I see a tip added that I did not add. I walked to the counter 2x's and found my own seating in the food court, you tipped yourself why because we can't see that additional transaction being done. I don't know if this something new???? I will not do this again.

If I could give this company zero stars, I absolutely would. I only got one slice of pizza and this company tried to give me a cold slice of pizza and I had to take it back for them to reheat it. I definitely would not recommend this restaurant. I see why you all have low rating now. Never again

I ordered a slice of buffalo chicken and spinach and mushroom pizza. The pizza was edible but I was disappointed in the taste. It’s definitely the fast food style pizza. Average customer service…

Food: 2

Service: 3

Real good food

Atmosphere: 3

Food: 5

Service: 5

I wish I could give them less than 1 star, The pizza was horribly cold and the staff were so rude when we asked them for reheating it…. I basically trashed my $36!

Just as i’m leaving the mall and hunger hits so I decide why not grab a slice. or maybe a nostalgic stromboli. As Im ordering a see flies all over the food. The lady in front of me orders the guy sees what I see and walks off Flies in the mall food court? Nasty

Food was incorrect and cold and the person at the counter was more interested in their phone than helping a customer.

Food: 1

Service: 1

There were 3 people working when I was there. Only one person working on the front counter doing everything, they didn't even heat up the pizza ( of course not cause then everyone will have to wait longer) And I saw this lady worker just talking in the kitchen and doing nothing, while customers are line up. The corporate need to know this.

Food: 3

Service: 1