They mess up my simple order EVERY time . It’s so frustrating because I don’t ask for anything custom or a bunch of ingredients. It’s always wrong, and they always have to remake it. They say the machine isn’t calibrated etc but no other location is this inconsistent. Very frustrating. Not coming back even tho it’s 3 mins from my house: id rather drive out of my way to no waste my money and time.
Atmosphere: 2
Food: 1
Service: 3
Q Lew
Ordered the new frappachino and ham and cheese croissant
Atmosphere: 5
Food: 5
Service: 5
Charles Andres
Mallory was the sweetest starbucks employee ever 🥰
Atmosphere: 5
Food: 5
Service: 5
Xaion Hum
Very disappointed. I ordered a drink and it was almost entirely ice. There was barely any actual coffee. For the price I paid, I expected better. Not worth it at all.
Harley Madigan
I come to this Starbucks nearly every day since their manager (Kenny) donated to our companies food drive for the kids of Gwinnett county. I absolutely love the store, atmosphere, and they always get my weird drink right. I hadn’t posted a review until now because I’ve been having a hard time lately - but today I got my drink and there was a unicorn on it. I almost cried because it really made me smile and brought some happiness to my day. Thank you team - I’ll see you tomorrow 🖤
Atmosphere: 5
Food: 5
Service: 5
Noralun
I came by this location in the morning expecting a quick coffee before work which was a mistake . I ordered a simple caramel macchiato and ended up waiting over 15 minutes for it. FIFTEEN. For one drink. This is supposed to be a coffee shop, not a waiting room.
Atmosphere: 1
Food: 1
Service: 1
Ben Lundy
Very friendly staff and loved the coffee in a real mug!
Food: 5
Service: 5
Alicia Smith
Restroom really bad
Food: 5
Service: 5
Zsade Hoe
The staff was very nice and extra helpful. Today’s my birthday and Taylor, Michell, John and Rachael made it so much better with great customer service. Whenever you are in town stop by!
Atmosphere: 5
Food: 5
Service: 5
Jenny Ventura
Writing this review because I want to give a huge shoutout to Anu! I was driving down from athens to make it to my cousin’s graduation at 8am and she gave outstanding customer service by ensuring I received my order quickly and efficiently.. also want to mention that she was super sweet and very attentive!! Will be returning when i’m back in the area!
I went in to Starbucks 4825 Sugarloaf Pkwy just to take a mental break. Promo said that if you order a hot tea or coffee and dine in, you can get a free refill. I asked the young lady if my drink qualified for the promo and confirmed the requirements to get the free refill and placed my order. Honey citrus mint tea w/extra mint and classic pump and oatmeal with extra water and agave w/ brown sugar. The oatmeal was very stiff bc there wasn't enough water and there was a qtr spoonful of dry oats at the top. I used my muscles to mix everything together and the agave helped to moisten the oatmeal from being so stiff. I consumed my items while playing approx 8 games of Candy Crush Solitaire until I noticed a fly on the windowsill right by my face. I went up to the counter get my refill and leave. A different young lady assisted me. She stated that my drink didn't qualify and that I could get another hot tea or coffee. I was not interested in another drink so I asked if they could honor what I was previously told during my initial order. The lady said, No, and asked if I wanted something else. I got a qualifying tea drink refill but had to pay a difference from my refill to add lemonade and honey blend just to get the same drink. I paid but also asked for the manager just to advise of my experience...it was the same young lady that rung me up. Had I known that I would've been misinformed, my oatmeal was going to stick to the roof of my mouth, I was going to dine in with a fly on a dusty windowsill and I would have to pay extra...I would've just went to Dunkin Donuts and mediated in my car in silence. SMH. My mental break turned in to mild frustration but in spite of other events, all is well.
Atmosphere: 3
Food: 2
Service: 1
Rachel Anderson
This Starbucks was a pretty good place at least a month or so ago. However, since they’ve hired new people, it’s too craps because they never get the orders right and I’m always having to go inside and to do a remake.
Paula Silva
Slow , over 22 minutes waiting
Atmosphere: 1
Food: 1
Service: 1
Tuan Ngo Kim
Updated May 15 Wow! All the staffs are super friendly to compare with last visit. Highly recommend to everyone who loves Coffee
Vt iced Late is always my favorite one. Service is great!
Atmosphere: 5
Food: 5
Service: 5
Sean Dunn
This is a nice location. The staff is friendly and the coffee is good. What else is there to say?
They mess up my simple order EVERY time . It’s so frustrating because I don’t ask for anything custom or a bunch of ingredients. It’s always wrong, and they always have to remake it. They say the machine isn’t calibrated etc but no other location is this inconsistent. Very frustrating. Not coming back even tho it’s 3 mins from my house: id rather drive out of my way to no waste my money and time.
Atmosphere: 2
Food: 1
Service: 3
Ordered the new frappachino and ham and cheese croissant
Atmosphere: 5
Food: 5
Service: 5
Mallory was the sweetest starbucks employee ever 🥰
Atmosphere: 5
Food: 5
Service: 5
Very disappointed.
I ordered a drink and it was almost entirely ice. There was barely any actual coffee. For the price I paid, I expected better. Not worth it at all.
I come to this Starbucks nearly every day since their manager (Kenny) donated to our companies food drive for the kids of Gwinnett county. I absolutely love the store, atmosphere, and they always get my weird drink right.
I hadn’t posted a review until now because I’ve been having a hard time lately - but today I got my drink and there was a unicorn on it. I almost cried because it really made me smile and brought some happiness to my day.
Thank you team - I’ll see you tomorrow 🖤
Atmosphere: 5
Food: 5
Service: 5
I came by this location in the morning expecting a quick coffee before work which was a mistake . I ordered a simple caramel macchiato and ended up waiting over 15 minutes for it. FIFTEEN. For one drink. This is supposed to be a coffee shop, not a waiting room.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and loved the coffee in a real mug!
Food: 5
Service: 5
Restroom really bad
Food: 5
Service: 5
The staff was very nice and extra helpful. Today’s my birthday and Taylor, Michell, John and Rachael made it so much better with great customer service. Whenever you are in town stop by!
Atmosphere: 5
Food: 5
Service: 5
Writing this review because I want to give a huge shoutout to Anu! I was driving down from athens to make it to my cousin’s graduation at 8am and she gave outstanding customer service by ensuring I received my order quickly and efficiently.. also want to mention that she was super sweet and very attentive!! Will be returning when i’m back in the area!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went in to Starbucks 4825 Sugarloaf Pkwy just to take a mental break. Promo said that if you order a hot tea or coffee and dine in, you can get a free refill. I asked the young lady if my drink qualified for the promo and confirmed the requirements to get the free refill and placed my order. Honey citrus mint tea w/extra mint and classic pump and oatmeal with extra water and agave w/ brown sugar. The oatmeal was very stiff bc there wasn't enough water and there was a qtr spoonful of dry oats at the top. I used my muscles to mix everything together and the agave helped to moisten the oatmeal from being so stiff. I consumed my items while playing approx 8 games of Candy Crush Solitaire until I noticed a fly on the windowsill right by my face. I went up to the counter get my refill and leave. A different young lady assisted me. She stated that my drink didn't qualify and that I could get another hot tea or coffee. I was not interested in another drink so I asked if they could honor what I was previously told during my initial order. The lady said, No, and asked if I wanted something else. I got a qualifying tea drink refill but had to pay a difference from my refill to add lemonade and honey blend just to get the same drink. I paid but also asked for the manager just to advise of my experience...it was the same young lady that rung me up. Had I known that I would've been misinformed, my oatmeal was going to stick to the roof of my mouth, I was going to dine in with a fly on a dusty windowsill and I would have to pay extra...I would've just went to Dunkin Donuts and mediated in my car in silence. SMH. My mental break turned in to mild frustration but in spite of other events, all is well.
Atmosphere: 3
Food: 2
Service: 1
This Starbucks was a pretty good place at least a month or so ago. However, since they’ve hired new people, it’s too craps because they never get the orders right and I’m always having to go inside and to do a remake.
Slow , over 22 minutes waiting
Atmosphere: 1
Food: 1
Service: 1
Updated May 15
Wow! All the staffs are super friendly to compare with last visit.
Highly recommend to everyone who loves Coffee
Vt iced Late is always my favorite one.
Service is great!
Atmosphere: 5
Food: 5
Service: 5
This is a nice location. The staff is friendly and the coffee is good. What else is there to say?
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