Zaxby's Chicken Fingers & Buffalo Wings
3390 Sugarloaf Pkwy, Lawrenceville
(770) 513-1552
Recent Reviews
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I usually never come to zaxbys but I decided to stop by on Saturday. The food was great, (Fatema) was very polite and nice, amazing customer service, if I could I would give this place a even higher rating I would just cause of her đŻ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads
What is going on with these establishments and providing Good customer service. We are not requesting anything out of the ordinary or extraordinary, but courtesy and decency. The cashiers and workers actually stood around and walked outside, leaving customers waiting inside. Oh my, this place is just ridiculous. We are Never going back!!!
Atmosphere: 1
Food: 3
Service: 1
Why did she give me my drink in the bag đđđ ??? Got my napkins all wet and didnât even give me my receipt đĄ
Atmosphere: 3
Food: 5
Service: 1
I had order the grilled chicken sandwich with ranch cheese buffalo no lettuce and no tomato. When I received it, it had lettuce. Had it for dining not for a to-go order. So i was okay with waiting no rush. Okay no biggie...so i asked to be returned and asked for it to be re-made. After i received it (remind you they had the while box to) it looks normal but it did looked less saucy than it did the first time I got it. But whatever. Gave me cookies to make up for it. Still really appreciate it :)
The issue was. After a couple bite in. I happen to realize there was a little lettuce in it. As if it wasnât remade. Like someone dug their hand into it to wipe the lettuce off. That was my issue. I ordered it at 8:43 for dine in probably received the food maybe 7 minutes afterwards, and I also didnât even know that they closed at 9. Otherwise wouldnât have came that close to closing.
Anyways, We left at 9:08. Thatâs when I started writing this reviews at 9:12 now I realized why they didnât care to replace it the person cooking because they were close to closing. The sandwich that got remade didnât get remade that was the irritated part for me towards the end -
the person cooking the food wiped off the lettuce off chicken most likely with hands as if I wouldnât notice. but they obviously didnât do a good job because there was a tiny piece of lettuce on there there I had to take off there. That was my problem. What if someone had ordered a sandwich they asked for something they didnât want on there to begin with, they couldâve been allergic to? Just pure laziness in my opinion. If I was allergic to the lettuce and still assumed it was remade cause I asked for it to be removed and re-made. I wouldâve had allergic reaction to it because of a zaxbys worker. I love zaxbys donât get me wrong. But please actually remake the food because next time someone could actually have an allergic reaction and it would be a bigger problem. Donât take the easy way out and wipe something off to get by.
Atmosphere: 5
Food: 3
Service: 1
Itâs been a few times that I go here and I get my order wrong. Last night I got home with my order and my side of cheddar bites was missing as well as my 5pc bone in wings. I called Zaxbys customer service to be told they couldnât refund me for the missing items because they are self owned and that someone would reach out which they havenât.
Service: 1
This is the 3rd time I get horrible service from the same person. The girl had long braids today at the drive thru. She is always beyond rude and messes up the whole experience at Zaxbys. Last time we dined in and had the same cashier. Extremely rude and unprofessional. Today I checked my bag because I always get my order wrong. It would take a few seconds. She didnât say anything when she gave me my order, didnât even look my way, but when I checked my bag she asked me to move up and looked back as if there were cars behind me. There was no cars behind me. After she told me that she closed the window and rolled her eyes at me. I have no idea how she has a job, she really sucks at her job
Atmosphere: 1
Food: 2
Service: 1
Haven't been to a Zaxby's in years since leaving Alabama. We did drive thru service and the guy at the window was so nice and polite. The food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Came here as this is my daughter's favorite place. Her and her friends took over the restaurant. The guests were okay with it as the 10 yr old girls are always loud. The cool part was the staff was very helpful, went over and above.
This is just pretty consistent with this Zaxby's location. We've been coming here for years and always had good experience.
Atmosphere: 5
Food: 5
Service: 5
$3 for a few fries smh
Atmosphere: 4
Food: 1
Service: 4
I just lunch at this Zaxby's, it was a really good experience. Great service, helpful employee's. Amazing food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Loaded Fries, Wings and Things
Restaurantji Recommends
Got home from work late and ordered this with time ahead. Iâm too tired to head back but this means I ainât the only one this happened to.
Atmosphere: 4
Food: 1
Service: 4
Krisheya at the register is a racist. I am from out of state and was trying Zaxbys for the first time. When I told her that she rolled her eyes and sounded annoyed to help me. Mind you itâs 2:30 on a Sunday.. Not busy! Then a Hispanic family ask for cookies and the little girl was so excited to get one. She pointed at the one she wanted but the cashier got another one and pushed it on her hand. The little girl looked disappointed and didnât know how to speak up .
But as soon as another customer of her âpreferenceâ came she was all smiles and ready to help⊠disgusting behavior. If this is Lawrenceville, count me out. Diversity doesnât mean just African Americans btwâŠ
Atmosphere: 3
Food: 4
Service: 1
IMO, Zaxby's Is Way Better Than Chick-Fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Wings and Things, Caesar Salad, The Cobb Zalad, Chicken Fingerz, Traditional Wings, Chicken Bacon Ranch Loaded Fries
Great seevice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Sauce, Fried White Cheddar Bites
First off the Lawrenceville sugarloaf location across from the McDonald's never answer the phone. I went to order food 25 mins before closing and they forgot a couple of things by the time I tried calling they were closed. Mind you my order rounded up to $62. I go the next day and they said they can't do anything without a receipt, which i understand but I spoke to the employees and I know they remember me and still didn't have the decency to give my order that I paid for or my money back.
Service: 1
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