Zaxbys Chicken Fingers & Buffalo Wings

So many flies inside the restaurant

I ordered the mr beast box, everything was up to standard. The staff were very kind to everyone in the restaurant, milkshakes were better than in other location I have been to. I will be returning.

Atmosphere: 5

Food: 5

Service: 5

The amount of fries yall put in this regular fry box is almost laughable! And then have the nerve to serve me stale tasting fries… Ridiculous.. And I know the young lady that passed me my order at the window today felt how light the bag was which is probably why she looked at me crazy. And because of believe in INTEGRITY, I had yet to eat anything out of it prior to taking this picture..

Atmosphere: 3

Food: 1

Service: 3

Was having trouble using the app. Michael the GM was super cool and helped me figure everything and took good care of me. Super clean on the inside and everyone was kind and helpful. Thank you!!!

Atmosphere: 5

Food: 5

Service: 5

Online order with pickup in store. Order was ready earlier than expected, hot and fresh. Bathrooms (male and female) clean. Store was clean. Manager came by the table to check on us. Overall pleasant experience. Will be back!

Atmosphere: 5

Food: 5

Service: 4

This is my fourth time ordering the food from the first time it opened only for it to not be up to standard every time. The first time they forgot our sauces and we had to wait a good 10 minutes for them, we gave them the benefit of the doubt since they had just opened. The second time we ordered a grill chicken sandwich and the chicken was rubbery and very hard to pull apart with your teeth, even though they were in the wrong, the manager was annoyed and didn’t even try to make it right until we told her we wanted our money back, the third time we ordered a feastables box for my sister and it forgot the feastable bar and they forgot the cookie we ordered with it, now today we ordered the feastable box again, the large fries we upgraded too looked like they were toddlers portion and I asked for no ice.

Food: 1

Service: 1

Placed a simple order..#1 go big with a Dr. Pepper. Was ok when I got to window and it was regular. I decided I didn't need it. Cashier offered to fix it, but I said it was ok. But now I get home and my drink is coke. What is the point of repeating the order if you're still going to get it wrong. There was only one other car in driveway, so it's not like they were busy. Attention to detail....it's the little things

Atmosphere: 5

Food: 5

Service: 1

The food is excellent! And if not for an inattentive, unprofessional staff, I’d be here multiple times a week. Our whole office was excited when this location finally opened and we celebrated on the first day! But since then the experience of dining here falls short and it’s really disappointing. There’s always so many employees standing around or bumping into one another yet the wait doesn’t seem very short and the mouth breathers at the front counter are so awkwardly NOT front counter. It’s like they’re following an invisible teleprompter and they aren’t too sure how to greet you or just be friendly? How did you hire so many young people that don’t know how to talk to people? I get there’s a learning curve and I’d be willing to extend grace here, but it has been EVERY visit! And why are the trash cans completely full at 11:30? No thanks. I’m comparison, I walk into almost any other zaxby’s (with more than elbows worth of room at the front counter btw) and I can expect to be greeted with a smile and my order taken correctly without having to repeat, I can HEAR ther person behind the counter talking to me (that seems hard to come by in this neighborhood). We need to do better at this location.

Atmosphere: 1

Food: 4

Service: 1

Good spot, polite workers and pretty quick on getting your food out. If you have any issues the manager is quick to jump up and offer his services.

Atmosphere: 4

Food: 4

Service: 5

I placed an online order using the app. I accidentally placed boneless wings instead of traditional wings for my son's wings and things. Michael was very helpful and kind to me and my son. Our problem was resolved.

Atmosphere: 5

Food: 5

Service: 5

Not impressed

Half my food was missing .Came in there after work in the afternoon drive through got my order wings and things was missing two tenders and a wing

Atmosphere: 2

Food: 1

Service: 2

Today I bought some wings and a cob salad to take away and the lettuce in the salad came out horrible, it was slimy and in bad condition. I think that salad had been in the refrigerator for a long time.

It's a shame because the chest of drawers at Zaxbis was good.

Atmosphere: 5

Food: 2

Service: 5

This new store is always customer first. They give quick, fast, and good service. They make sure the customer feels at home. This is the best place to eat.

Atmosphere: 5

Food: 5

Service: 5

My husband and I drove through drive. The young lady taking the orders wasn't pleasant at all. Zaxbys upholds a famous reputation for quality service and food. What we experienced today was a disgrace to the company. I ordered the new chicken finger tacos... what looked like someone rush a literally through the ingredients in the casing. It was not edible. The person on the drive thru was harsh creating an impression that the food was low quality. It just so happened the what we received was exactly that. As hungry as I was, I asked for a refund and went some where else to eat.

Atmosphere: 2

Food: 1

Service: 1