Did an online order and have a confirmation number then 2 mins later get a cancellation confirmation when I didn’t cancel my order and the thing said call your restaurant for more information the man on the phone was VERY!!! rude and was over talking me when I wanted to ask questions and told me nothing he can do when it said it was on he’s side I got told it will late 24 hours till a refund but on my confirmation cancellation says 5-7 days never in my life have I had someone soo rude and disrespectful
Helen Gardhigh
Male was pushy and rude
Catlin Bell
The lady making my order was rude.and charged me for two packs of cookies when I only wanted one. No customer service skills!
Liv Glover
I order pretty regularly from this Subway (both through the app and in person) it’s about a 15 minute drive however today is the last day I will ever spend my money at this location. I placed an order through the app to be picked up. When I arrived the owner told me they didn’t have root beer in the fountain drinks. I told him I know that’s why I ordered the bottled root beer so I could get what I wanted for my kiddo. He would not let me get the bottles I paid for, he stated there was an up charge for them. Even though I already paid for the more expensive bottles I still couldn’t get them. He argued and argued with me over this. I finally stormed out with my food. Absolutely ridiculous, you have lost a repeat customer! I will happily drive 20 minutes else where to have better service! ✌️
Leslie Henderson
I tried one of the new churros, and it wasn't very good.
Food: 2
Service: 5
Recommended dishes: Chocolate Chip Cookie
Stephanie Stensvold
This will be a disappointing review. Genuinely thought they could get their crap together. They don't have cheese besides cheddar they're pretty much out of most things frequently and the subs are sub par. I ordered a subway thru the app and door dash brought me a salad. (They were out of bread) Still charged for the subway not the salad. Get it together people, looking at past years it's clear this hasn't changed in several years.
Atmosphere: 1
Food: 1
Service: 1
Tammy Gamble
They never have fresh veggies .it always looks awful.cucumbers look so slimy. They need to fix this problem. They have to be losing money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cold Cut Combo
Tyler King
I'll eat here in a pinch it's just to expensive for what it is. When it was $5 footlong it made sense.
Atmosphere: 4
Food: 2
Service: 5
Christi Turner
Absolutely wonderful experience with the Lindale Subway!! Will definitely use them again! I ordered 36 individual boxed lunches for my daughter's volleyball team, they packaged it 100% correct, added all condiments in each box, and even wrote the players names on the boxes for me as I special requested!! My order was ready to go when I arrived. The staff was really nice and great to work with.
Can't thank them enough for making my experience so good and easy!!
Did an online order and have a confirmation number then 2 mins later get a cancellation confirmation when I didn’t cancel my order and the thing said call your restaurant for more information the man on the phone was VERY!!! rude and was over talking me when I wanted to ask questions and told me nothing he can do when it said it was on he’s side I got told it will late 24 hours till a refund but on my confirmation cancellation says 5-7 days never in my life have I had someone soo rude and disrespectful
Male was pushy and rude
The lady making my order was rude.and charged me for two packs of cookies when I only wanted one. No customer service skills!
I order pretty regularly from this Subway (both through the app and in person) it’s about a 15 minute drive however today is the last day I will ever spend my money at this location. I placed an order through the app to be picked up. When I arrived the owner told me they didn’t have root beer in the fountain drinks. I told him I know that’s why I ordered the bottled root beer so I could get what I wanted for my kiddo. He would not let me get the bottles I paid for, he stated there was an up charge for them. Even though I already paid for the more expensive bottles I still couldn’t get them. He argued and argued with me over this. I finally stormed out with my food. Absolutely ridiculous, you have lost a repeat customer! I will happily drive 20 minutes else where to have better service! ✌️
I tried one of the new churros, and it wasn't very good.
Food: 2
Service: 5
Recommended dishes: Chocolate Chip Cookie
This will be a disappointing review. Genuinely thought they could get their crap together. They don't have cheese besides cheddar they're pretty much out of most things frequently and the subs are sub par. I ordered a subway thru the app and door dash brought me a salad. (They were out of bread) Still charged for the subway not the salad. Get it together people, looking at past years it's clear this hasn't changed in several years.
Atmosphere: 1
Food: 1
Service: 1
They never have fresh veggies .it always looks awful.cucumbers look so slimy. They need to fix this problem. They have to be losing money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cold Cut Combo
I'll eat here in a pinch it's just to expensive for what it is. When it was $5 footlong it made sense.
Atmosphere: 4
Food: 2
Service: 5
Absolutely wonderful experience with the Lindale Subway!! Will definitely use them again! I ordered 36 individual boxed lunches for my daughter's volleyball team, they packaged it 100% correct, added all condiments in each box, and even wrote the players names on the boxes for me as I special requested!! My order was ready to go when I arrived. The staff was really nice and great to work with.
Can't thank them enough for making my experience so good and easy!!
Atmosphere: 5
Food: 5
Service: 5
Great place!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bestest ? thank y'all ❤️
Atmosphere: 5
Food: 5
Service: 5
It's okay
Atmosphere: 2
Food: 4
Service: 4
It's okay
Atmosphere: 2
Food: 4
Service: 4
It's
Atmosphere: 2
Food: 4
Service: 4
Good was typical in staff was friendly but the small line was moving very slow.
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