The cashier was rude. I spoke to her and she acted like she didn't even hear me. How are you a cashier with 0 customer service skills? It smells terrible in there too.
Service: 1
Teddy Mathis
The lady at the counter was about as friendly as a prison guard. The doughnut selection was extremely small. The rest of the staff seemed to be as friendly as the other lady. Hospitality in the hospitality industry seems to not be even a thing here.
Atmosphere: 4
Food: 2
Service: 1
Porsha Phillips
Wow the girl that is working the window at this location at 6:56 am slammed the window in my mother’s face. What a disgrace . Terrible customer service and she has the nastiest attitude as well. Sad
Atmosphere: 1
Food: 1
Service: 1
Kyra Harris
I waited over 30 minutes for a coffee ridiculous…. I waited 20 min in line can inside and waited another 10 min
Atmosphere: 1
Food: 1
Service: 1
Shantell Hopkins
I came in around 9 am on Christmas morning to pick up two coffees and two donuts when I get to the window I’m not greeted by Patrick no hello good morning nothing at all. I get you at working on Christmas. He might be a little upset. I proceed to go and show him my phone. He very rudely tells me that he can’t scan it. My screen is too dark. I adjust the brightness. I guess the screen drops down he says MA’Am listen I can’t help you. Your screen is too dark puts down the scanner and begins to walk away. I tell him calm down is not that serious. I brighten up my screen he proceeds to scan my barcode, and then he slams the window and proceeds to walk away. He does not come back at all to give me my food he proceeds to have somebody else sit at the window while my food is sitting there looking at it through the window as he proceeds to go do something else. I asked the young associate. Where’s my order she proceeds to give it to me and I ask for his name his name is PATRICK. He is a MANAGER and he needs TRAINING It’s not my fault you got stuck with the Christmas shift, sir but you do need to bring the holiday spirit if you’re not going to bring it why are you here cause you are trying to ruin my day because you were being a GRINCH!!!
Atmosphere: 1
Food: 3
Service: 1
Ryan Barnwell
I stood in a almost emptt reataurant and no one acknowledged or greeted me or even attempted to take my order. Terrible and wont be back
Atmosphere: 1
Service: 1
Brandy Brown
I placed a mobile order on the app. When I got there they were missing part of my order because it was out of stock. I had to go up to the counter and wait with another young lady. If I had said nothing no one would have tried to help me and I had already paid. There were so many people working however no one was at the front counter. The store was dirty and everyone was just making drinks for drive thru. Very disappointing! Service sucked!
Atmosphere: 1
Food: 3
Service: 1
Ma’Keria Slaton
this location is NEVER open on time,
lovelle Williams
No complaints at all my wife and I love this place
Atmosphere: 5
Food: 5
Service: 5
Theresa Young
Ever since this location was remodel it has gone down hill. I don't know if they have changed management or not but twice I have been their and they have got my order wrong both times.
Cashier looked at me making feel bewildered, like what was that look saying. She asked it I wanted my receipt, I said no she gave it to me anyway donuts didn’t taste as I recall. The other thing that makes me do this is both our coffees tasted more like sweet milk rather than coffee. Very disappointed, $9.80 went to waste!!!!
Atmosphere: 3
Food: 2
Service: 4
Wayne Wright
Very fast service!!! The staff were very engaging and helpful!
Atmosphere: 5
Food: 5
Service: 5
Danielle Humphries
The cashier was so helpful. I don't normally order coffee so I had so many questions. They made it so easy and quick to order while making sure I got exactly what I wanted.
Atmosphere: 5
Food: 5
Service: 5
Mitchel Bachand
Visited: June 11, 2025
I ordered the Frozen Hot Chocolate, and it was pretty good—sweet, rich, and satisfying. That said, about halfway through, I decided to dump the rest because it was just way too many calories for me to justify finishing it.
Tasty treat, but definitely a once-in-a-while kind of thing.
My star ranking system: 1: Bad / Don't go there 2: Could be better 3: Average 4: Above average but not the best 5: A true top notch place
Atmosphere: 3
Food: 3
Service: 3
Kynisha Cushenberry
Wish I could leave zero stars. This is the worst experience of a lifetime. My order was wrong and they had an attitude about fixing it. They remade it I could taste the grill. The remade coffee had so much Vanilla it was purposely done. I have pictures of the thick syrup and incorrect food. I would like a full refunds I need the owner of this establishment.
The cashier was rude. I spoke to her and she acted like she didn't even hear me. How are you a cashier with 0 customer service skills? It smells terrible in there too.
Service: 1
The lady at the counter was about as friendly as a prison guard. The doughnut selection was extremely small. The rest of the staff seemed to be as friendly as the other lady. Hospitality in the hospitality industry seems to not be even a thing here.
Atmosphere: 4
Food: 2
Service: 1
Wow the girl that is working the window at this location at 6:56 am slammed the window in my mother’s face. What a disgrace . Terrible customer service and she has the nastiest attitude as well. Sad
Atmosphere: 1
Food: 1
Service: 1
I waited over 30 minutes for a coffee ridiculous….
I waited 20 min in line can inside and waited another 10 min
Atmosphere: 1
Food: 1
Service: 1
I came in around 9 am on Christmas morning to pick up two coffees and two donuts when I get to the window I’m not greeted by Patrick no hello good morning nothing at all. I get you at working on Christmas. He might be a little upset. I proceed to go and show him my phone. He very rudely tells me that he can’t scan it. My screen is too dark. I adjust the brightness. I guess the screen drops down he says MA’Am listen I can’t help you. Your screen is too dark puts down the scanner and begins to walk away. I tell him calm down is not that serious. I brighten up my screen he proceeds to scan my barcode, and then he slams the window and proceeds to walk away. He does not come back at all to give me my food he proceeds to have somebody else sit at the window while my food is sitting there looking at it through the window as he proceeds to go do something else. I asked the young associate. Where’s my order she proceeds to give it to me and I ask for his name his name is PATRICK. He is a MANAGER and he needs TRAINING It’s not my fault you got stuck with the Christmas shift, sir but you do need to bring the holiday spirit if you’re not going to bring it why are you here cause you are trying to ruin my day because you were being a GRINCH!!!
Atmosphere: 1
Food: 3
Service: 1
I stood in a almost emptt reataurant and no one acknowledged or greeted me or even attempted to take my order. Terrible and wont be back
Atmosphere: 1
Service: 1
I placed a mobile order on the app. When I got there they were missing part of my order because it was out of stock. I had to go up to the counter and wait with another young lady. If I had said nothing no one would have tried to help me and I had already paid. There were so many people working however no one was at the front counter. The store was dirty and everyone was just making drinks for drive thru. Very disappointing! Service sucked!
Atmosphere: 1
Food: 3
Service: 1
this location is NEVER open on time,
No complaints at all my wife and I love this place
Atmosphere: 5
Food: 5
Service: 5
Ever since this location was remodel it has gone down hill. I don't know if they have changed management or not but twice I have been their and they have got my order wrong both times.
Food: 2
Restaurantji Recommends
Cashier looked at me making feel bewildered, like what was that look saying. She asked it I wanted my receipt, I said no she gave it to me anyway donuts didn’t taste as I recall. The other thing that makes me do this is both our coffees tasted more like sweet milk rather than coffee. Very disappointed, $9.80 went to waste!!!!
Atmosphere: 3
Food: 2
Service: 4
Very fast service!!! The staff were very engaging and helpful!
Atmosphere: 5
Food: 5
Service: 5
The cashier was so helpful. I don't normally order coffee so I had so many questions. They made it so easy and quick to order while making sure I got exactly what I wanted.
Atmosphere: 5
Food: 5
Service: 5
Visited: June 11, 2025
I ordered the Frozen Hot Chocolate, and it was pretty good—sweet, rich, and satisfying. That said, about halfway through, I decided to dump the rest because it was just way too many calories for me to justify finishing it.
Tasty treat, but definitely a once-in-a-while kind of thing.
My star ranking system:
1: Bad / Don't go there
2: Could be better
3: Average
4: Above average but not the best
5: A true top notch place
Atmosphere: 3
Food: 3
Service: 3
Wish I could leave zero stars. This is the worst experience of a lifetime. My order was wrong and they had an attitude about fixing it. They remade it I could taste the grill. The remade coffee had so much Vanilla it was purposely done. I have pictures of the thick syrup and incorrect food. I would like a full refunds I need the owner of this establishment.
Atmosphere: 1
Food: 1
Service: 1
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