Came through the drive thru and nicely asked if I could get some fresh fries because they were old and mushy and also had no salt. I didn't mind waiting and could have pulled forward. They took the fries and about 45 seconds later they handed me the same fries that they had thrown back in the grease briefly. I would have even been happy with those because at least they were warm until I realized they dumped a ton of salt on them to punish me for bothering them. They sure showed me. No straw either. I won't go back. I used to work at a McDonald's when I was younger. Can't believe how terrible it's become. It's gotten so expensive that it's even worse to recieve bad food and bad service. 10 bucks for a filet o fish and coke (and fries I clearly wasn't meant to eat)
Food: 1
Service: 1
David Griffin
It is a dirty and old McDonald's attached to a gas station. Staff is lethargic and sloppy. We keep paying more for the food and keep getting a more inferior product. Someone dragged a trash liner in from outside and left a trail of "fluid" through the front counter area and only put up a "CAUTION, WET sign
Atmosphere: 1
Food: 2
Service: 2
Ron W
Customer service needs work….
Atmosphere: 1
Food: 4
Service: 1
victoria alamo
All the do is talk at the window and not come to it they customer service sucks
Atmosphere: 1
Food: 1
Service: 1
Maria Cruz
ZERO stars. They should shut this place down ASAP … needs new management new owners new staff people who actually want to work and care about their job! . This McDonalds is a nightmare.
Crystal Davis
What can I say? It's McDonald's. Sadly you learn to not expect good or even great service from there. I gave 3 stars but I would give 3 and a half if I could, because the fries were at least hot even if they forgot to add salt on them.
Atmosphere: 3
Food: 3
Service: 3
Poob Bunos
Dear owners, you are possibly losing out on money because your night shift is refusing to take orders and is loitering outside instead. I put in a mobile order to pick up. Waited at the window. And when I drove up to the window, the cashier walked off.
Atmosphere: 1
Food: 1
Service: 1
Charles Ford
Forget ordering on the app in advance thinking it will speed up the process. After arriving at least 10+min after ordering, your order will take an additional 10+min. Will they get it right? Who knows? Will they call your name or just the item you ordered? You can bet, anyone who ordered a sausage egg and cheese McGriddle will be stepping forward.
Service: 1
LaVelle Johnson
Always get orders wrong
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mcchicken
tammy battle
McDonald's you guys should be ashamed for serving such poor quality of food. And the people that work there have no urgency about nothing. If you don't like your job, find another one.
Food is always wrong.have to check bag eveytime.dont get a sausage burrito alway cold and this morning was flat as a pancake with barley anything in it hard as a rock.workers do what they want playing music that no one wants to hear with cussing and nasty stuff.where is a manager find someone to fix this location soon studios will be up and running and you will have a 2 star restaurant.if you cannot fix this location close it down.and why is there never ice in the ice machine.worst food thus morning what a waste of 10 dollars.
Atmosphere: 1
Food: 1
Service: 1
Najla Phillips
I pulled into the drive thru to place an order. The staff said we are not taking new orders, we are only taking mobile orders. With that information, i pulled to the side and placed the order through the McDonalds app. Once that was done, i pulled back into the drive thru. I tried to retrieve my mobile order and they said we are not taking any orders right now. I asked how to get my money back, they gave me a number that didnt work and now Im without food or money. When i went to ask what the store number was, she purposely ignored me at the window.
Service: 1
Deadre Currie
You are waiting in line forever. Make sure you check your order. They are always short staffed.
Food: 4
Service: 2
Jerome Robinson (Mr. Jay)
Word on the street is Lee Road McDonald's sometimes doesn't perform well. I found this to be false. A bad service can occur at any fast food restaurant. Today, my Chicken Big Mac and Big Mac were hot and fresh, and my drink was cold. If I can get that 95 percent of the time, they are doing their jobs.
Atmosphere: 5
Food: 5
Service: 5
Robby Cox
This place is a joke for fast food. Nobody operating the registers to take your orders. You have to use the kiosk to get anything in. Then you wait forever for the food. Ridiculous.
Came through the drive thru and nicely asked if I could get some fresh fries because they were old and mushy and also had no salt. I didn't mind waiting and could have pulled forward. They took the fries and about 45 seconds later they handed me the same fries that they had thrown back in the grease briefly. I would have even been happy with those because at least they were warm until I realized they dumped a ton of salt on them to punish me for bothering them. They sure showed me. No straw either. I won't go back. I used to work at a McDonald's when I was younger. Can't believe how terrible it's become. It's gotten so expensive that it's even worse to recieve bad food and bad service. 10 bucks for a filet o fish and coke (and fries I clearly wasn't meant to eat)
Food: 1
Service: 1
It is a dirty and old McDonald's attached to a gas station. Staff is lethargic and sloppy. We keep paying more for the food and keep getting a more inferior product. Someone dragged a trash liner in from outside and left a trail of "fluid" through the front counter area and only put up a "CAUTION, WET sign
Atmosphere: 1
Food: 2
Service: 2
Customer service needs work….
Atmosphere: 1
Food: 4
Service: 1
All the do is talk at the window and not come to it they customer service sucks
Atmosphere: 1
Food: 1
Service: 1
ZERO stars. They should shut this place down ASAP … needs new management new owners new staff people who actually want to work and care about their job! . This McDonalds is a nightmare.
What can I say? It's McDonald's. Sadly you learn to not expect good or even great service from there. I gave 3 stars but I would give 3 and a half if I could, because the fries were at least hot even if they forgot to add salt on them.
Atmosphere: 3
Food: 3
Service: 3
Dear owners, you are possibly losing out on money because your night shift is refusing to take orders and is loitering outside instead. I put in a mobile order to pick up. Waited at the window. And when I drove up to the window, the cashier walked off.
Atmosphere: 1
Food: 1
Service: 1
Forget ordering on the app in advance thinking it will speed up the process. After arriving at least 10+min after ordering, your order will take an additional 10+min. Will they get it right? Who knows? Will they call your name or just the item you ordered? You can bet, anyone who ordered a sausage egg and cheese McGriddle will be stepping forward.
Service: 1
Always get orders wrong
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Mcchicken
McDonald's you guys should be ashamed for serving such poor quality of food. And the people that work there have no urgency about nothing. If you don't like your job, find another one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is always wrong.have to check bag eveytime.dont get a sausage burrito alway cold and this morning was flat as a pancake with barley anything in it hard as a rock.workers do what they want playing music that no one wants to hear with cussing and nasty stuff.where is a manager find someone to fix this location soon studios will be up and running and you will have a 2 star restaurant.if you cannot fix this location close it down.and why is there never ice in the ice machine.worst food thus morning what a waste of 10 dollars.
Atmosphere: 1
Food: 1
Service: 1
I pulled into the drive thru to place an order. The staff said we are not taking new orders, we are only taking mobile orders. With that information, i pulled to the side and placed the order through the McDonalds app. Once that was done, i pulled back into the drive thru. I tried to retrieve my mobile order and they said we are not taking any orders right now. I asked how to get my money back, they gave me a number that didnt work and now Im without food or money. When i went to ask what the store number was, she purposely ignored me at the window.
Service: 1
You are waiting in line forever. Make sure you check your order. They are always short staffed.
Food: 4
Service: 2
Word on the street is Lee Road McDonald's sometimes doesn't perform well. I found this to be false. A bad service can occur at any fast food restaurant. Today, my Chicken Big Mac and Big Mac were hot and fresh, and my drink was cold. If I can get that 95 percent of the time, they are doing their jobs.
Atmosphere: 5
Food: 5
Service: 5
This place is a joke for fast food. Nobody operating the registers to take your orders. You have to use the kiosk to get anything in. Then you wait forever for the food. Ridiculous.
Atmosphere: 1
Food: 3
Service: 1
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