This new General Manager at this location is awesome š. I was able to order my food in a great atmosphere which is very important to me. This new Breakfast Burrito š¤¤šÆš¤¤ is tasty and the folks just across the way can't touch it. Mr. Shaw is the best
Food: 4
Service: 5
Shaun Tallent
They suck, that is the suckest wendy's, i've ever been in
Atmosphere: 1
Food: 1
Service: 1
Jamilia Smith
I would not advise anyone to go to this restaurant at night. They have 1-2 people working late night shifts who couldnāt care less about the food they serve guests. They serve food thatās obviously timed out of freshness and simply pop it in the microwave to reheat it. The franchisee of this establishment should really take better accountability for this poor experience.
Do better.
Atmosphere: 1
Food: 1
Service: 1
Pasha Asante
This place is horrible. Everytime I come here they playing around. Their customer service suck. I think the whole staff should be thrown away. The teenagers at this restaurant have no respect at all. Not going there anymore.I had to give 1 star i def would give negative stars
Tyresa Small
If I can give them negative stars, that would be perfect! I placed my order thru drive thru. When I realized I received cold fries and nuggets, I returned to the restaurant. As I entered the restaurant, an employee was walking out to take someone there order. I proceeded to the register and waited for someone to help me. The employee returned from outside and asked how can she help me. I then requested for fresh and hot fries and nuggets, she then proceeded to walk over to the fries and nuggets, she put her hands on top of my fries and nuggets as she was putting them in the bag. She tried to hand it to me and I immediately asked for my refund because Maāamā¦.. NOT ONLY DID YOU NOT WASH YOUR HANDS, YOU DONT EVEN HAVE ON GLOVES! As I waited 5 minutes to receive my refund, I watched her CONTINUE putting fries and nuggets in customers bags with her hands on top of them, and never washed her hands after I called her out. JUST NASTY!!! Definitely WILL NOT RETURNā¦.
Atmosphere: 1
Food: 1
Service: 1
Kitta Westmoreland
This place needs to hire people with better attitudes. The rude behavior that I have experienced not once but twice while in the drive thru made me pull off both times. So you lost out on my business.
Service: 1
Bernard Watts
Poor service, order was wrong, then when it was corrected the food was burnt and cold. Nonchalant attitude by staff about not having the order correct and proceeded to give me cold burnt food. A sorry experience!
Atmosphere: 1
Food: 1
Service: 1
Shelbi Casto
Rude customer service
Blu W
everytime I go to this Wendy's, the workers are rude, childish & dismissive ā food is mid too.
Atmosphere: 1
Food: 3
Service: 1
Devin Tucker
Employees are standing around doing nothing. They took extremely long on the food when it shouldāve taken them way smaller time. Cashier told us to order off the Kiosk and then proceeded to take the customer order. My mother didnāt even know they donāt have baked potato. It shouldāve been more helpful to do it at the register. The manager didnāt care that their employees are slacking off. This location need better management, staff, and time management. This is a reason why this location has a extremely low rating because employees donāt know how to do time management.
Management was very rude , fakes professionalism , hangs up the phone very non communicative.
They need to treat people how they want to be treated someone looking for a job shouldnāt have to go through this especially if they need the help.
Atmosphere: 1
Food: 1
Service: 1
Sharon Newell
No straws for 2 drinks. No fries or nuggets in the biggie bag. If I had rode off Iād be missing my frosty. Terrible service and attention to detail.
Food: 1
Service: 2
Thomas Huff
Tried ordering through Uber eats, waited over an hour to watch 3 drivers show up for my order, then leave while cancelling the pick up. I don't know what Wendy's is doing, but maybe don't shut down operations, while listed as open until 1am. That'd be great, thanks.
Atmosphere: 1
Food: 1
Service: 1
vix3z-_
Came thru drive thru and ordered food as usual got tot he window and payed for the food and then we got sum of our food and was told to pull up for the rest of the food - as we pulled up we check the food and it was extremely cold so we went inside and ask for fresh food and the crew member was understanding and then the manger came over with an attitude and also giving em the rest of our food so im assuming the food is fresh cause i had to come inside and get it but no the food was not fresh it was still cold and the manger on duty tried to get an attitude cause I told the person I was with to check the food cause they just gave us cold food and I just left because the lady was doing to much and I didnāt have time for it . And my fries wasnāt even filled up all the way and I was like a full refund
Atmosphere: 1
Food: 1
Service: 1
Khloe McDonald
When I walk in i order my food it took about 15 to 20 minutes to get when I got in my car I look in the bag to make sure all my food was in there ,when I got home I sat down and took A bite and saw a DEAD FLY in my burger I was disgusted and threw it away
This new General Manager at this location is awesome š. I was able to order my food in a great atmosphere which is very important to me. This new Breakfast Burrito š¤¤šÆš¤¤ is tasty and the folks just across the way can't touch it. Mr. Shaw is the best
Food: 4
Service: 5
They suck, that is the suckest wendy's, i've ever been in
Atmosphere: 1
Food: 1
Service: 1
I would not advise anyone to go to this restaurant at night. They have 1-2 people working late night shifts who couldnāt care less about the food they serve guests. They serve food thatās obviously timed out of freshness and simply pop it in the microwave to reheat it. The franchisee of this establishment should really take better accountability for this poor experience.
Do better.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible. Everytime I come here they playing around. Their customer service suck. I think the whole staff should be thrown away. The teenagers at this restaurant have no respect at all. Not going there anymore.I had to give 1 star i def would give negative stars
If I can give them negative stars, that would be perfect! I placed my order thru drive thru. When I realized I received cold fries and nuggets, I returned to the restaurant. As I entered the restaurant, an employee was walking out to take someone there order. I proceeded to the register and waited for someone to help me. The employee returned from outside and asked how can she help me. I then requested for fresh and hot fries and nuggets, she then proceeded to walk over to the fries and nuggets, she put her hands on top of my fries and nuggets as she was putting them in the bag. She tried to hand it to me and I immediately asked for my refund because Maāamā¦.. NOT ONLY DID YOU NOT WASH YOUR HANDS, YOU DONT EVEN HAVE ON GLOVES! As I waited 5 minutes to receive my refund, I watched her CONTINUE putting fries and nuggets in customers bags with her hands on top of them, and never washed her hands after I called her out. JUST NASTY!!! Definitely WILL NOT RETURNā¦.
Atmosphere: 1
Food: 1
Service: 1
This place needs to hire people with better attitudes. The rude behavior that I have experienced not once but twice while in the drive thru made me pull off both times. So you lost out on my business.
Service: 1
Poor service, order was wrong, then when it was corrected the food was burnt and cold. Nonchalant attitude by staff about not having the order correct and proceeded to give me cold burnt food. A sorry experience!
Atmosphere: 1
Food: 1
Service: 1
Rude customer service
everytime I go to this Wendy's, the workers are rude, childish & dismissive ā food is mid too.
Atmosphere: 1
Food: 3
Service: 1
Employees are standing around doing nothing. They took extremely long on the food when it shouldāve taken them way smaller time. Cashier told us to order off the Kiosk and then proceeded to take the customer order. My mother didnāt even know they donāt have baked potato. It shouldāve been more helpful to do it at the register. The manager didnāt care that their employees are slacking off. This location need better management, staff, and time management. This is a reason why this location has a extremely low rating because employees donāt know how to do time management.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Management was very rude , fakes professionalism , hangs up the phone very non communicative.
They need to treat people how they want to be treated someone looking for a job shouldnāt have to go through this especially if they need the help.
Atmosphere: 1
Food: 1
Service: 1
No straws for 2 drinks. No fries or nuggets in the biggie bag. If I had rode off Iād be missing my frosty. Terrible service and attention to detail.
Food: 1
Service: 2
Tried ordering through Uber eats, waited over an hour to watch 3 drivers show up for my order, then leave while cancelling the pick up. I don't know what Wendy's is doing, but maybe don't shut down operations, while listed as open until 1am. That'd be great, thanks.
Atmosphere: 1
Food: 1
Service: 1
Came thru drive thru and ordered food as usual got tot he window and payed for the food and then we got sum of our food and was told to pull up for the rest of the food - as we pulled up we check the food and it was extremely cold so we went inside and ask for fresh food and the crew member was understanding and then the manger came over with an attitude and also giving em the rest of our food so im assuming the food is fresh cause i had to come inside and get it but no the food was not fresh it was still cold and the manger on duty tried to get an attitude cause I told the person I was with to check the food cause they just gave us cold food and I just left because the lady was doing to much and I didnāt have time for it . And my fries wasnāt even filled up all the way and I was like a full refund
Atmosphere: 1
Food: 1
Service: 1
When I walk in i order my food it took about 15 to 20 minutes to get when I got in my car I look in the bag to make sure all my food was in there ,when I got home I sat down and took A bite and saw a DEAD FLY in my burger I was disgusted and threw it away
Atmosphere: 1
Food: 1
Service: 1
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