Captain D's
2785 Evans Mill Rd, Lithonia
(770) 482-1945
Recent Reviews
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Fresh and hot . Drive thru was efficient and very attentive and pleasant
Atmosphere: 5
Food: 5
Service: 5
My daughters and I went through the drive and received terrible service. I asked a few questions because I wasn't sure what I wanted but unfortunately for me, I guess I took too long because I was told if I didn't know what order that I should go inside. I decided to place an order for my daughter and nothing for myself at this point. When I arrived at the window to pay, I asked the young African American woman if the manager was there, she responded, I am the manager! Wait what! You can't be a manager talking to customers in that manner. Her response was, you were holding up the line. That was not the case, and even if it was.... have you ever heard a report regarding a manager from Chick-fil-A telling a customer to go inside because they are holding up the line? NEVER, they don't tolerate rudeness and unprofessional behavior. I expressed her behavior was distasteful and certainly not customer service-like. Where is the patient-friendly, welcoming attitude? When I asked for a receipt, she said the printer had been broken for 2 or 3 weeks. This location needs an inspection and reboot.
Atmosphere: 1
Food: 3
Service: 1
I don't care for a bunch of crispy coating on my white fish. Just a slight dusting of fish fry is enough. Won't visit this location again.
Atmosphere: 5
Food: 3
Service: 5
Really fast drive through..
Atmosphere: 5
Food: 5
Service: 5
Had some food door dash to my house. It was nasty asf. All of the pieces wasn't cooked properly. And they didn't give me my full order had to go back up there to get the rest. Never again!
Atmosphere: 1
Food: 1
Service: 2
The lady that's was taking the order did not hear my order right then she got mad and started talking with and attitude huffing saying pull up ion know how long yo food gone be ... First of all the people who visit this location is the reason why y'all open and getting paid im a humble person . But since she wants to be nasty find a new job with your bad wig wearing self I don't like disrespectful people at all . The owner needs to step up there game with workers and quality period
Atmosphere: 1
Food: 1
Service: 1
Fries always taste old they service and staff is from the pits of hell the staff literally cant stand to work there one second yet we have to suffer the consequences with beyond dissatisfaction i really love captain d but not this one go the extra 20mins out to another location!!! Thank me later:(
Atmosphere: 1
Food: 1
Service: 1
Food was fresh for the most part. The fries were a little old
Atmosphere: 4
Food: 4
Service: 5
Great experience and great customer service from the young lady in drive thru. I would return to this location again.
Food: 5
Service: 5
The food and service were better than expected! 😋 The wild-caught salmon, double-blackened, was yummy! 🤤
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I eat here about once every two weeks for lunch. The server is always the same lady and she is super nice. The food takes a while to arrive if you don't order a special, but it's is always hot, fresh, and very good!
Atmosphere: 4
Food: 5
Service: 5
No one wants to work up front waited 10 mins to get a order girls not picking up orders then wrong order girls are outside their not focus enough at captDs
Atmosphere: 2
Food: 3
Service: 1
Terrible 45 min experience and unfortunately I can not get those 45 min back. Ordered an upgraded side of Mac and Cheese for both plates, was originally told 20min. That 20min turned into 45 min and we still didn't get the Mac and cheese. Smh. I would never recommend going to this Captain D's ever in life
Atmosphere: 1
Food: 1
Service: 1
It’s this one manger with a short red hair do was so disrespectful cussing at customers telling them how they getting on her nerves as if her job wasn’t to service us. I WILL NEVER RETURN BACK and she needs to be REMOVED ASAP! How you cussing out people who orders YOU GETTING WRONG. The right person going come in there and get on her head as needed My real score is 00000000
Atmosphere: 1
Food: 1
Service: 1
While waiting on our food, female waitresses was soooo unprofessional and rude. And the female who was cooking in the back was cussing. Will never come back! They arguing with the customers all our young girls and cussing in front of us elders! Who raising these kids! And they both look hideous!
Atmosphere: 1
Food: 1
Service: 1
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