Dairy Queen Grill & Chill

I had one of the worst customer service experiences I’ve ever encountered at this Dairy Queen location—and I’ve been to many across several states. I ordered the popcorn shrimp basket and asked for tartar sauce. The manager handed me the bag and said the sauce was inside. When I checked and saw it wasn’t, I politely asked for some.

Instead of simply handing it over, he slammed the drive-thru window shut. I waited patiently for several minutes while he handled other customers and chatted with employees. Eventually, I pulled forward, got out of my car, and went inside to ask again. Only then did he finally give me the tartar sauce.

I expressed my frustration and told him, “You can just keep the meal—no one is going to disrespect me like that.” He claimed I wasn’t listening to him, which was completely untrue. I told him I didn’t care and just wanted my money back.

He then snatched the food out of my hands, asked for my card to process the refund, but before I could even hand it over, he changed his mind and said, “Never mind, here you go.”

This kind of behavior is unacceptable—rude, disrespectful, and completely unprofessional. I will never return to this location, and I strongly recommend others avoid it as well. No one deserves to be treated this way over something as simple as a missing sauce.

They Finally Got Cherry Dip For The ICE CREAM CONE..

5/5/2025 I purchased a large Reese's peanut butter cup blizzard. After arriving home I realized that Reese's was only on the top. The rest of the cup was all ice cream. I immediately went back for a replacement. Instead of remaking the whole blizzard properly they added Reese's to the half melted cup I brought them and gave it back. I don't recommend this location and I'm almost positive that it's standard procedure to half ass toppings just to lessen the value that was paid by customers.

Sometimes they close early

The Indian man that takes the orders was very rude after I told him I would need alittle help seeing the prices due to me leaving my glasses before I even started ordering...he steady saying the prices are on the board do you not see the board. .I damn near cursed him out I had to just ride off...

Too expensive. Service was good. Byrger was good.

Excellent customer service, and my fish sandwich was made to order.

Waited in the drive thru line on a Sunday for 45 minutes. When I got to the speaker to order, no one came on and said anything for 10 minutes!

Fresh chicken sandwich! Hot off the grill! Really good! Thank you!

Amazing customer service ice cream is great never had better

Would give this place more stars if I could. The food is always hot and freshly made. There is never a long wait. Best Dairy Queen for a quick drive-thru snack.

Food: 5

Recommended dishes: Fries

The food was great and the gentleman who took my order was great. His recommendation on what to eat was spot on.

Atmosphere: 4

Food: 5

Service: 5

Just left here and tried to can them back. I had a long dark brown hair in my blizzard. It was not mine it was down in therer deep like it was mixed in. Like I said tried to call. Will NEVER go back to this location. Like 6 dollars for a small hairy blizzard

Atmosphere: 1

Food: 1

Service: 1

I’m mad because I just paid $7 for a melted blizzard. I could’ve just gotten an sundae if this is what I was going to get. Ugh. I’m frustrated!

One of the cleanest DQ's I've ever been to! The food was hot and delicious, service was super friendly too.

Atmosphere: 5

Food: 5

Service: 5