“This was the most unprofessional Dunkin’ Donuts experience I’ve ever had. My order was made incorrectly, and when I asked for it to be corrected, the employee insisted it was what I ordered and became argumentative when I requested a refund. The manager eventually offered to remake the drink, but at that point I just wanted my money back. After more back and forth, I was finally refunded, but the experience was rude and frustrating from start to finish. I will not be returning to this location.”
Atmosphere: 1
Food: 1
Service: 1
Crystal Lloyd
I went to FEDEX
Latoya Jones
Love this location and it’s close to me
Atmosphere: 1
Food: 5
Service: 5
Tae Jackson
This is my favorite location. I’ve been coming here for three years. I ordered the same thing most of the time and the staff here are very nice. They recognize the regulars and are always friendly. This is a very busy location, but the key to Quick service is to always order on the mobile app. I never have a problem with my order. Thanks Stonecrest Dunkin. You’re the best!!! Tae
Atmosphere: 5
Food: 5
Service: 5
Destiny Johnson
I normally don’t leave reviews, but this location needs to be checked. I stopped by (like I usually do) to grab my go-to order — a medium hot caramel signature latte. I’ve ordered this same drink countless times and I know how it’s supposed to ring up.
Instead, the cashier rang up something totally different — a medium hot original with caramel swirls — and when I politely pointed it out, he completely ignored me. No clarification, no correction, not even a “my bad.” Just hit me with a dry “anything else” like I was the one not making sense.
The lack of care, the attitude, and the refusal to acknowledge the mistake made me drive off without even ordering. Y’all are the only 24-hour location, and I come here often — the least you could do is act like you care.
This might seem small, but a lot of us depend on that one good cup of coffee before a long shift. If employees can’t even listen or fix a simple order without acting like it’s an inconvenience, that’s a problem. Do better.
eduardo compean
We came to buy 4 coffees and my wife asked for the password to use the bathroom and they told her she could use the men's one and it's always the same. The women who work here don't share the password to the women's bathroom. It's never, always the same.
They refused to serve me, I’m a CDL driver and couldn’t drive through. I drive at night and just wanted a coffee to help get me through the night.
Atmosphere: 1
Food: 1
Service: 1
Sharonae Reynolds
I love this location! The staff are very kind and I love the holiday decorations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Bacon Egg and Cheese, Dozen Donuts
CR 4change
Quick service, poilite
Atmosphere: 5
Food: 5
Service: 5
TAMARA P
I just left this establishment and was disappointed. They didnt have my order right. Then was given a coffee with the lid half way off! As the little worker handed it to me with an attitude through the drive thru- it spilled all over me. She didnt apologize! I had to go back in 3 times! Because they didnt have my entire order! I had to speak the Manager! Will not go back there!
Stacey Smith
This Dunkin' gets it! My coffee always tastes like coffee, as it should, that is nice & hot. Never too much cream and never lukewarm.
“This was the most unprofessional Dunkin’ Donuts experience I’ve ever had. My order was made incorrectly, and when I asked for it to be corrected, the employee insisted it was what I ordered and became argumentative when I requested a refund. The manager eventually offered to remake the drink, but at that point I just wanted my money back. After more back and forth, I was finally refunded, but the experience was rude and frustrating from start to finish. I will not be returning to this location.”
Atmosphere: 1
Food: 1
Service: 1
I went to FEDEX
Love this location and it’s close to me
Atmosphere: 1
Food: 5
Service: 5
This is my favorite location. I’ve been coming here for three years. I ordered the same thing most of the time and the staff here are very nice. They recognize the regulars and are always friendly. This is a very busy location, but the key to Quick service is to always order on the mobile app. I never have a problem with my order. Thanks Stonecrest Dunkin.
You’re the best!!!
Tae
Atmosphere: 5
Food: 5
Service: 5
I normally don’t leave reviews, but this location needs to be checked. I stopped by (like I usually do) to grab my go-to order — a medium hot caramel signature latte. I’ve ordered this same drink countless times and I know how it’s supposed to ring up.
Instead, the cashier rang up something totally different — a medium hot original with caramel swirls — and when I politely pointed it out, he completely ignored me. No clarification, no correction, not even a “my bad.” Just hit me with a dry “anything else” like I was the one not making sense.
The lack of care, the attitude, and the refusal to acknowledge the mistake made me drive off without even ordering. Y’all are the only 24-hour location, and I come here often — the least you could do is act like you care.
This might seem small, but a lot of us depend on that one good cup of coffee before a long shift. If employees can’t even listen or fix a simple order without acting like it’s an inconvenience, that’s a problem. Do better.
We came to buy 4 coffees and my wife asked for the password to use the bathroom and they told her she could use the men's one and it's always the same. The women who work here don't share the password to the women's bathroom. It's never, always the same.
Atmosphere: 1
Food: 3
Service: 1
The one guy that being doing too much
Atmosphere: 5
Food: 5
Service: 1
Extremely busy but worth it.
Atmosphere: 5
Food: 5
Service: 5
Bad service
Atmosphere: 1
Food: 5
Service: 1
They had my Cruellers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They refused to serve me, I’m a CDL driver and couldn’t drive through. I drive at night and just wanted a coffee to help get me through the night.
Atmosphere: 1
Food: 1
Service: 1
I love this location! The staff are very kind and I love the holiday decorations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast, Bacon Egg and Cheese, Dozen Donuts
Quick service, poilite
Atmosphere: 5
Food: 5
Service: 5
I just left this establishment and was disappointed. They didnt have my order right. Then was given a coffee with the lid half way off! As the little worker handed it to me with an attitude through the drive thru- it spilled all over me. She didnt apologize! I had to go back in 3 times! Because they didnt have my entire order! I had to speak the Manager! Will not go back there!
This Dunkin' gets it! My coffee always tastes like coffee, as it should, that is nice & hot. Never too much cream and never lukewarm.
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