The older black lady at the window is rude, always have an attitude for nothing. Before I can finish my order she cutting me off. idk what it is with her but DO BETTER!
Deborah Scott
You will think you have went back in time, because the Custome service and the Donut's are so good .
Atmosphere: 5
Food: 5
Service: 5
Guy Galloway Aqua Thrivers
After waiting for 10 minutes for a coffee and a bagel… they told me at the window after I paid that for a small cream cheese that it would be an additional $2.15. I asked why it was so much she said it’s because they’re a franchise. I will not be coming back to this Duncan again!
Atmosphere: 1
Food: 1
Service: 1
Cassandra S
Went through drive thru Sunday night on Panola Rd and I simply asked if the guy could repeat the order. He was very rude and repeated half the order. There was no need for the hostility. Usually this location had good customer service but tonight it was horrible
Atmosphere: 1
Food: 5
Service: 1
Samuel Wiggins
Great service
Atmosphere: 5
Food: 5
Service: 5
Devon Davis
Please start wearing hairnets this is the second time I found hair in my bacon egg and cheese Croissant
Atmosphere: 1
Food: 1
Service: 2
Love Mason
They messed up my order & caused me to return for my item
Atmosphere: 3
Service: 1
Cassieoppia Snowden
Clean and quick service even when they are packed!
Atmosphere: 5
Food: 5
Service: 5
S W
Five stars for the front end staff! They are always on it 💯 Thanks 🙏🏽 for serving Panola Rd 24/7 😃
Atmosphere: 5
Food: 5
Service: 5
Tommrio Bullard
I order a Chicken croissant then I get home cheese only then I call no answer… I have spent to much money for this to happen and it’s wasn’t busy no stars
This is one of my favorite Dunkin’ locations! My drinks (refreshers) are always good and made to perfection! They move quick, and are usually nice with good service! The food is pretty good too. This location is definitely better than others I’ve visited!
Thee “Erwin Jackson” Reaction
“This was the most unprofessional Dunkin’ Donuts experience I’ve ever had. My order was made incorrectly, and when I asked for it to be corrected, the employee insisted it was what I ordered and became argumentative when I requested a refund. The manager eventually offered to remake the drink, but at that point I just wanted my money back. After more back and forth, I was finally refunded, but the experience was rude and frustrating from start to finish. I will not be returning to this location.”
Atmosphere: 1
Food: 1
Service: 1
Crystal Lloyd
I went to FEDEX
Latoya Jones
Love this location and it’s close to me
Atmosphere: 1
Food: 5
Service: 5
Tae Jackson
This is my favorite location. I’ve been coming here for three years. I ordered the same thing most of the time and the staff here are very nice. They recognize the regulars and are always friendly. This is a very busy location, but the key to Quick service is to always order on the mobile app. I never have a problem with my order. Thanks Stonecrest Dunkin. You’re the best!!! Tae
The older black lady at the window is rude, always have an attitude for nothing. Before I can finish my order she cutting me off. idk what it is with her but DO BETTER!
You will think you have went back in time, because the Custome service and the Donut's are so good .
Atmosphere: 5
Food: 5
Service: 5
After waiting for 10 minutes for a coffee and a bagel… they told me at the window after I paid that for a small cream cheese that it would be an additional $2.15. I asked why it was so much she said it’s because they’re a franchise. I will not be coming back to this Duncan again!
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru Sunday night on Panola Rd and I simply asked if the guy could repeat the order. He was very rude and repeated half the order. There was no need for the hostility. Usually this location had good customer service but tonight it was horrible
Atmosphere: 1
Food: 5
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Please start wearing hairnets this is the second time I found hair in my bacon egg and cheese Croissant
Atmosphere: 1
Food: 1
Service: 2
They messed up my order & caused me to return for my item
Atmosphere: 3
Service: 1
Clean and quick service even when they are packed!
Atmosphere: 5
Food: 5
Service: 5
Five stars for the front end staff! They are always on it 💯 Thanks 🙏🏽 for serving Panola Rd 24/7 😃
Atmosphere: 5
Food: 5
Service: 5
I order a Chicken croissant then I get home cheese only then I call no answer… I have spent to much money for this to happen and it’s wasn’t busy no stars
Restaurantji Recommends
This is one of my favorite Dunkin’ locations! My drinks (refreshers) are always good and made to perfection! They move quick, and are usually nice with good service! The food is pretty good too. This location is definitely better than others I’ve visited!
“This was the most unprofessional Dunkin’ Donuts experience I’ve ever had. My order was made incorrectly, and when I asked for it to be corrected, the employee insisted it was what I ordered and became argumentative when I requested a refund. The manager eventually offered to remake the drink, but at that point I just wanted my money back. After more back and forth, I was finally refunded, but the experience was rude and frustrating from start to finish. I will not be returning to this location.”
Atmosphere: 1
Food: 1
Service: 1
I went to FEDEX
Love this location and it’s close to me
Atmosphere: 1
Food: 5
Service: 5
This is my favorite location. I’ve been coming here for three years. I ordered the same thing most of the time and the staff here are very nice. They recognize the regulars and are always friendly. This is a very busy location, but the key to Quick service is to always order on the mobile app. I never have a problem with my order. Thanks Stonecrest Dunkin.
You’re the best!!!
Tae
Atmosphere: 5
Food: 5
Service: 5
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