Fireside Jamaican Restaurant

Has changed for the worst in the past two years. Only thing I can still eat here are the beef Patty. Salt fish and ackee use to be nice now just mush! Jerk taste bland. Steam tables are dirty especially afternoon evening hours. Not sure.Ownership has changed but it is definitely not the same place

Atmosphere: 2

Food: 3

Service: 2

You need patience with this place.. although you coming to support and spend your own money here. The owner need to get raid of the gurus in the front they are too comfortable imagine being in the line for 20 minutes and another 20 minutes just to check out.. they behave like they back home

Food: I purchased the Oxtail plate with rice and peas cabbage. I didn't get the pleateans due to it looking dry. The oxtail tasted rushed, and tasteless. I believe it was not sitting in the seasoning overnight or was not well seasoned. Plus, it don't have butterbeans in them.

Service: pleasant and listened to the order well. They dressed my plate well and full.

Atmosphere: open to sit and eat, but I took it to go.

****I have been here too many times and each time it is like something is missing, or off. But overall I would still give my recommendations.

Atmosphere: 5

Food: 3

Service: 4

Edible. Not a fan and over priced. I’m a Jamaican that knows real Jamaican cuisine. The patties are better than some in the area. I got a plate of jerk chicken( not the wings) and it’s not jerk chicken. In my opinion it has no real jerk flavor nor sauce and they’re over priced!! This isn’t my first meal from there. I’m not going to get a meal from there again even if I’m hungry and happen to pass by. I miss the days when Jamaican restaurants cooked authentic Jamaican food.

Atmosphere: 2

Food: 2

Service: 2

Horrible
Why Do They Even Serve Food
I Got Terribly Sick 🤢

Atmosphere: 1

Food: 1

Service: 1

*** Over the years they have consistently gone down. The service was never really the best, but their food was bussing. Now it’s hit or miss and more miss than hit. ****

Sunday was my first visit & I must say... I will return. The food was very good 😋. The service was extremely slow & my wait time could have been cut in half but it was worth the wait. I've lived in the area over 20 years and can't believe I waited so long to try them out.

I will be back for the curry goat and jerk chicken

Atmosphere: 5

Food: 5

Service: 5

They have double charged my card several times how can i have two charges on the same day . Something aint Right so apparently it was Monday Oct 14th when i purchased. I looked at my activities the next day it was double charged .Food is good but Credit Card Equipment not Operating Correctly. So I reviewed prior purchases and I'm seeing two charges on the same date with the same amount and different amounts. How is that when I only buy myself a small meal. I don't even get Medium only small. So two meals is unheard of for me .

Atmosphere: 2

Food: 4

Service: 3

Best Jamaican restaurant on the east side for sure!

Atmosphere: 5

Food: 5

Service: 5

The food is pretty good, but the customer service at this establishment is ridiculously unprofessional to the point I will not be returning.

Had to UPDATE my review from 4 years ago: STILL POOR CUSTOMER SERVICE , a bunch of women with attitudes and no sense of urgency at all. They move extremely SLOW with packing the food and cashing out customers. They are always out of something too. The food that they do have is poor quality. That’s sad… yall literally have tons of reviews about poor service, slow service and food quality….it’s been 4 fckn years, get it together!!!!!!

Food wasn’t so good today, barely had any flavor . They were also out of some things on the menu . Pricing is good . Also , the girl who worked at the register this evening had a very bad attitude .... she acted very nonchalant and didn’t know answers to anything . She shouldn’t be working the register .

Looking at other people’s comments , they need to work on customer service and cooking the food with flavor here . It’s way too many comments about bad attitudes and customer service , right along with the food lacking flavor . That needs to be worked on ASAP !

Was very disappointed the lady that was fixing my food was very disrespectful and I paid 23 dollars for a player and she didn’t even want to fill it up talking about pay a extra 2 dollars like I already got a large place I’m never going back again and the rice be hard sometimes

U definitely get 0 stars for this.I spent 30 dollars on oxtails that was all fat and cold.I went on my lunch break all to get back to work with cold and fatty oxtails.Then she apologized and told me to come after work she would replace them.I get off work take the food back and they tell me all sales are final.If thats not the worst business and the worst costumer service I've ever had to deal with.I won't be returning there but it's cool u live and u learn terrible for business

Atmosphere: 1

Food: 1

Service: 1

The worst Jamaican restaurant with the nastiest customer service in GA. Never again will I buy from y’all fus n last, food was NASTY not one good thing came from the food. That chef needs to be fired along with that lady that answered the phone when I called about the issue. Wish I could give a google review but instead I’m here….. will not recommend anyone to buy here.

The food just is not the same anymore, but it's still alright.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Serving Line