McDonald's
2826 Evans Mill Rd, Lithonia
(770) 482-1457
Recent Reviews
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I placed an order on the mobile app for breakfast. When I arrived, they told me they switched over to lunch, but refused to give me a refund. They told me to cancel the order on my app but couldn't tell me how to. When the app told me they couldn't cancel the order because it was already being made, they then told me they would give me the equivalent of what I ordered, then refused to do so. I ended up getting LESS than the equivalent for what I paid for. TERRIBLE service
My food was good I ate there around 11:00pm so it was hot after eating all my food 30minutes later was throwing up it's 3:00pm I've threw up twice so bad my stomach hurts and I can't stop using the bathroom. So I go to the reviews and I see a lady had post last month that she seen three rats in the children play area and posted pics. Which made me even more sicker the thought that rat poop could have been in the grease. Or dropping where my food was made... good luck eating here.i won't be eating here ever again this makes me not wanna eat out ever again.
Place is not it . Always messing up orders. Slow paced , and never do anything correctly!
The head worker light skin with face tattoos has a nasty attitude to be a grown man. 12/23/25 . NIGHT SHIFT staff is garbage!
Help me understand how is it every time I come to this particular McDonald's it is so hard to get a double cheeseburger which has only four ingredients which is ketchup,mustard, pickles and onions and the only thing I ask for is extra onions and mustard every time they have to remake the same order at least two times on my pickup. And this time someone tried to be funny and poured nothing but onions on my sandwich which I took pictures of and going to send it to corporate.Get some people that want to work in there if you don't like your job then quit but every time you get my order wrong you will be making it over and I will report you each time
Atmosphere: 1
Food: 2
Service: 1
I waited at the drive through for 25 minutes and the manager said maybe they didn’t hear you. 5 cars left before me
Girl at the window today 12/2/25 taking orders sucks. no customer service whatsoever. is only probably there to play around with natasha. Get that girl out of there. literally a waste of air and space. clearly was never taught manners.
Atmosphere: 1
Food: 1
Service: 1
Mcrib was messy but good. Customer service was good.
Atmosphere: 5
Food: 5
Service: 5
If I could give this specific location 0 stars I absolutely would. Slowest FAST FOOD employees I’ve ever experienced. Sat in the drive thru for over 15 MINUTES and didnt even get to the window to pay before I just drove off. UNBELIEVABLE
Atmosphere: 1
Food: 1
Service: 1
Placed a mobile order for counter pickup, went inside with my grandkids and waited a couple minutes for the order, then went to the counter and the young lady said the code I gave her was a drive-thru code. In the interim my granddaughter came up and told me there were dead rats in the play area, so I went to check, and yes there were three mice stuck on glue boards right near the slide that they come down. And with the other trash there it's clear they don't clean very often. I went to the front counter to ask for a manager and told the young lady why I needed to speak with the manager, and no one ever came but my granddaughters and I left to go through the drive-thru to pick up my order. After waiting 8 minutes in the Drive-Thru, the young lady at the order window said they didn't have my order so we went back and forth for a moment before she told me to pull forward so we can figure it out. When she took my information, she came back to the window told me that they did have my order inside, not drive thru, as someone inside had incorrectly told me. So I got my order at the second window, and of course the fries were cold so I asked her for new fries. After all that, as we were driving away we realized we didn't get the apple juice we ordered, so I drove around, parked and go back in to get the apple juice.
Worst experience ever!
Atmosphere: 1
Food: 4
Service: 1
Disgusted. There are ACTUAL DEAD RATS OR MICE LAYING ON THE GROUND in the children's play area.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Seems like this place has a reputation of taking their time. It’s a fast food place not, There is absolutely no reason why you should have every car in the drive through waiting in the parking spaces for food. I placed a mobile order to sit and wait 10mins for my food. I ordered monopoly items only to not receive the stickers.
If I could give this one zero stars I would they need new management we visited this restaurant on the 28th of October the lobby smelt like urine and there was people changing toward the back near the restrooms it seems to be a hangout for the homeless 😞 we left and went to another McDonald's
Atmosphere: 1
The visit to this location was quick and efficient. I like that they have repaved the parking lot.
Atmosphere: 4
Food: 4
Service: 4
I ordered a #3 double quarter pounder meal and it was very fresh. They were pretty busy and still managed to get my food out fast. Customer service was phenomenal (really don’t get that often) wish I could’ve took a pic but it was took good 🤓
Atmosphere: 5
Food: 5
Service: 5
My food was not cooked and I didn’t wanted to go back and ask for a refund this is disgusted 🤢🤮
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