This place treats you however they want and they give you whatever you want. I asked for steak and shake fries and they gave me some thick cut, raw and cold fries that weren’t even steak and shake fries. No customer service. Also got a small shake and they gave me a kids size. Cashier don’t even speak and say anything during your interaction. Please don’t waste your time here
Atmosphere: 1
Food: 1
Service: 1
Nick Scatuorchio
The idiots here can understand simple English. Will never go again even though this was one of my favorites. They Will repeat your order and still get it wrong. GO SOMEWHERE
Atmosphere: 1
Food: 1
Service: 1
Loea Marie Gray
The food is good when it’s made right. I ordered and burger and my order wasn’t made correctly so I had to come back and get it remade now I’m not sure if this woman is a manager but she short lightskin with honey blonde hair with a cut on her right arm she had an attitude with me because I threw the burger they messed up away instead of exchanging it which I wasn’t aware we were exchanging the burgers usually the restaurant employees throw the old food away so I did instead bottom line is nobody should be catch any type of attitude nor trying to get smart with me because I’m a customer a I wasn’t rude and I paid for my food to be made right.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burgers, French Fries
Patty Litts
Need to order by kiosk. Being first time at a Steak & Burger, ordering this way took a long time for 6 people. Given papers with QR code to scan to pour drinks Took several times to scan before it worked Not sure of reason for this...possibly prevent theft? Food pretty good. Floor everywhere very sticky & discolored, needs heavy duty cleaning.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burgers, French Fries
Cyndy Anzek
We stopped in because we were traveling and it sounded good. It used all kiosks for ordering. Our kiosk didn't have a cash option. The items were few and isolating from people was difficult.
Atmosphere: 4
Food: 3
Service: 3
dwight moore
Not like the old one
Atmosphere: 3
Food: 3
Service: 3
Lorenzo Wilkerson
Waited 10 min for a bowl of chili that's it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili Mac
Dr. CN Posey
I usually go to this location and do not have a problem with my order. Tonight my order was not made correctly. I asked for a fully dressed burger and received small pieces of lettuce, one end piece of tomato, two very small onion pieces and no pickles. It wasn’t worth returning but I will not go back and on this location again. The food is good when it’s prepared correctly. Two thumbs down and zero stars for this location!
Atmosphere: 1
Food: 1
Service: 1
Akua Wurnasyi
Drive thru wait time at 40 minutes is BEYOND INSANE
Shawn Banks
The food was good and fresh but the cleanliness of the store was sub par. The whole floor was sticky and just not clean enough.
Ate here for the first time and it was fresh and worth it.
Service: 5
Recommended dishes: Double Cheeseburger
Bobby Bittner (Bobalo7)
Love the food and nostalgia, however the automated ordering is very unfriendly and takes away from the old fashioned 1950s experience.
Don't let technology ruin what was golden.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Burgers, French Fries
Jennifer Hale
We got our meals very quickly and as always it lived up to the tastiness that we love so much! This location had the music a little too loud so it was difficult to hold a conversation.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burgers, French Fries, Garlic Butter Steak Burger with Onion Rings and Cheese Sauce, Double Steak Burger with Cheese
Leiona Kennedy
Cheap dinner💯
Atmosphere: 5
Food: 5
Service: 5
Melissa Page
Eat here often, dining inside the food is always right & doesn't take the cook long. Order from kiosk and getting scan code for drinks is different but once you know it's okay. Love the double BBQ burger with French fried onions with an order of fries.
This place treats you however they want and they give you whatever you want. I asked for steak and shake fries and they gave me some thick cut, raw and cold fries that weren’t even steak and shake fries. No customer service. Also got a small shake and they gave me a kids size. Cashier don’t even speak and say anything during your interaction. Please don’t waste your time here
Atmosphere: 1
Food: 1
Service: 1
The idiots here can understand simple English. Will never go again even though this was one of my favorites. They Will repeat your order and still get it wrong. GO SOMEWHERE
Atmosphere: 1
Food: 1
Service: 1
The food is good when it’s made right. I ordered and burger and my order wasn’t made correctly so I had to come back and get it remade now I’m not sure if this woman is a manager but she short lightskin with honey blonde hair with a cut on her right arm she had an attitude with me because I threw the burger they messed up away instead of exchanging it which I wasn’t aware we were exchanging the burgers usually the restaurant employees throw the old food away so I did instead bottom line is nobody should be catch any type of attitude nor trying to get smart with me because I’m a customer a I wasn’t rude and I paid for my food to be made right.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burgers, French Fries
Need to order by kiosk. Being first time at a Steak & Burger, ordering this way took a long time for 6 people. Given papers with QR code to scan to pour drinks Took several times to scan before it worked Not sure of reason for this...possibly prevent theft? Food pretty good. Floor everywhere very sticky & discolored, needs heavy duty cleaning.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burgers, French Fries
We stopped in because we were traveling and it sounded good. It used all kiosks for ordering. Our kiosk didn't have a cash option. The items were few and isolating from people was difficult.
Atmosphere: 4
Food: 3
Service: 3
Not like the old one
Atmosphere: 3
Food: 3
Service: 3
Waited 10 min for a bowl of chili that's it
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili Mac
I usually go to this location and do not have a problem with my order. Tonight my order was not made correctly. I asked for a fully dressed burger and received small pieces of lettuce, one end piece of tomato, two very small onion pieces and no pickles. It wasn’t worth returning but I will not go back and on this location again. The food is good when it’s prepared correctly. Two thumbs down and zero stars for this location!
Atmosphere: 1
Food: 1
Service: 1
Drive thru wait time at 40 minutes is BEYOND INSANE
The food was good and fresh but the cleanliness of the store was sub par. The whole floor was sticky and just not clean enough.
Atmosphere: 1
Food: 5
Service: 4
Restaurantji Recommends
Ate here for the first time and it was fresh and worth it.
Service: 5
Recommended dishes: Double Cheeseburger
Love the food and nostalgia, however the automated ordering is very unfriendly and takes away from the old fashioned 1950s experience.
Don't let technology ruin what was golden.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Burgers, French Fries
We got our meals very quickly and as always it lived up to the tastiness that we love so much! This location had the music a little too loud so it was difficult to hold a conversation.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burgers, French Fries, Garlic Butter Steak Burger with Onion Rings and Cheese Sauce, Double Steak Burger with Cheese
Cheap dinner💯
Atmosphere: 5
Food: 5
Service: 5
Eat here often, dining inside the food is always right & doesn't take the cook long. Order from kiosk and getting scan code for drinks is different but once you know it's okay. Love the double BBQ burger with French fried onions with an order of fries.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burgers, French Fries
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