Zaxby's Chicken Fingers & Buffalo Wings
451 S Deshon Rd, Lithonia
(470) 264-1813
Recent Reviews
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Great customer service by all staff and employees they made me feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Zaxby's Signature Sandwich Boxed Lunch, Nibbler Meal, Fried Chicken Salad, Boneless Wings, Big Zaxx Snack, Traditional Wings, Chicken Fingerz, 2 Nibblerz
As I’m writing this right now, I’m still in the drive through.. I been here for 27 minutes even though there are only 2 cars in front of me. Is this some kind of joke??
Atmosphere: 1
Food: 3
Service: 1
Not sure how a chicken only establish is not selling wings. I arrived just before 930pm to be told that they were done selling wings for the night not out of wings but just not selling them and of course that took me by surprise so I proceeded to order chicken tenders were I was advised I could not select more than one flavor which I would think an exception would be made being as though the limited the menu, so I would absolutely not recommend this location
Service: 1
the food was not made fresh, chicken filet was burnt. Also was served a scoop of fries! Totally unsatisfied with the service.
The service is hit or miss depending on the workers. The salads are shorted on the meat. Toast is limp and cold with the salads. Temperature of the food was inconsistent. For examples, the fries are cold coming out the drive-thru window, and maybe the chicken tender, too. The serving sizes of the foods areca disappointment, too. This store is the star pbucks of fast food: overhyped and overpriced. The ingredients of the salad dressings are not safe. Please research them. No lie.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: The House Zalad, Traditional Wings
Shout out to Grayson for replacing our order after the app backfired the time I originally selected for our food to be ready. Food was the best I’ve had from this location tonight!
Food: 5
Service: 5
Great Customer Service & Great Hot Food, will be back soon
Atmosphere: 5
Food: 5
Service: 5
They young lady who was too busy on Instagram over charged clearly because she wasn't pay attention... thankfully the Mgr issued a refund but had a attitude...like I did something wrong when it was your employee who needs to be Wrote up for being on her phone while taking orders.
Atmosphere: 1
Food: 5
Service: 1
This was the absolute worst experience at zaxbys. First, we sat in the drive thru for almost 30 minutes, then they got my food wrong. Got home and found out they made my nieces food wrong too. Had to drive 20 minutesback just to get the right food. Ima leave yall alone cos this has made me not want zaxbys again! By sandwich is supposed to be a club, so that means bacon and cheese. The meal was $12..but the bacon was...well look at the picture...disappointing
Food: 1
Service: 1
Worst service ever, it takes forever to get your food. When you finally get your food it's the wrong order. Worst customer service ever even down to the management. Everyone has an attitude like they didn't choose to work in fastfood.
8/5/24 UPDATE:
The food and the service is still horrible 6 years later. This place is a joke and they don't even answer the phone when calling to advise them of the issue.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Save your money they take forever and lack customer service
They are very immature people at the drive-through. They kept my change without asking me and was playing like little kids
When I called and to try and speak with the manager they was very rude
Parking: N/a
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Sandwich with Hot Sauce
Super grateful for the 8 fries they gave me.
These corporations, man.
Anyway, other than the food, the service was fine.
Food: 1
Service: 3
Chicken sandwich was cold and the manager was amazing nice educated and brought me a new one to my table i will definitely comeback
I order a wings and things and received 3 nuggets not chicken tender, NUGGETS!!! The Boneless wings are tiny as well. This is the last time I will order zaxbys, it has gotten more expensive per meal and now we are receiving less food. Never again!
Atmosphere: 1
Food: 1
Service: 1
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