Zaxby's Chicken Fingers & Buffalo Wings

Inefficiency at its finest. I waited 15mins for my food. While my order was right in their face. Why? Because they hadn’t gotten my drink… which they could have just handed to me to get myself.

Atmosphere: 1

Food: 3

Service: 1

This location is horrible when it comes to staffing and food services. The food is always cold, the customer service is lacking and orders are always messed up. Hopefully someone in cooperate or upper level management is competent enough to revamp this location. I don’t see this location being around long. The staff is dragging and uninterested in customer service. Staying down the street means I visit this location often, after 15 times of bad service I’m no longer interested in going. Sad. The location at Covington hwy and panola is so much better. This location need some serious help..

Atmosphere: 1

Food: 1

Service: 1

I don't know who pick up the phone but he was very rude and disrespectful I will not be spending my money on this zaxbys every again!

Service: 1

Yeah this is one of the worst Zaxby's ever. The chicken tenders and smaller, they try to give you less fries, the bread is stale, they put more ice than drink in your drink and the service is slow and rude. I legit stopped coming here and opted to go to a Zaxby's further out but it's worth it because EVERYTHING is better. I wouldn't be upset if they closed this place down.

Atmosphere: 1

Food: 1

Service: 1

Horrible Horrible Horrible my veggie rolls were burned. I was supposed to get three I only got two,My Husbands chicken was bloody and my strawberry lemonade only had ice in it. I’m even more upset because I started eating in car which was about 9:30pm so it was pretty dark, by the time I got home In to the light we realized we were eating bloody chicken.

Atmosphere: 1

Food: 1

Service: 1

Worst zaxbys ever....SUPER SLOW. Everyone is too busy playing to do any work

Update! Went back here after 9 years... it's still terrible! Wasn't greeted for about 2 mins while standing at register. Got there soon as they opened, and they're already out of things. The big family meal box this time. Close this place like the pizza hut across the street

In four years of living here at this place has never gotten my order right once. They are constantly leaving sauces and condiments off and give you three chicken tenders instead of five for the five tender meal. I wish there was literally anywhere else to get a meal close to my house.

Atmosphere: 1

Food: 1

Service: 1

Salty grill cheese

Food: 3

Food taste fake now

Atmosphere: 2

Food: 2

Service: 2

Armani was a pleasure and our food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Armani was amazing. I had a little issue in the drive through, came in and spoke with her and she was very empathetic and attentive to the situation. Armani they need to give a raise chilee. The hospitality was excellent.

Atmosphere: 5

Food: 5

Service: 5

Food just ok...the egg rolls were great

Atmosphere: 3

Food: 3

Service: 3

I went through the drive-thru but had to go in after receiving my food because something was missing out of my order.

Atmosphere: 4

Food: 4

Service: 3

Horrible,terrible customer service the lady was extremely rude

I stopped by Zaxby's today after a long road trip and purchased the Zensation Zalad. Since I was exhausted, I put it in the refrigerator and took a nap. When I got up, I took the chicken off the salad to warm it up and was completely shocked at the small amount on the huge bed of lettuce in the huge container, it looked like one small cut up chicken tender. If I had not been undressed, I would have taken it back. After spending almost $14 on the salad, I feel totally ripped off. The egg roll that came with it tasted like it was cooked with old oil. Needless to say, I was extremely disappointed. I have purchased the same salad before and did not have this experience, so I guess the quality really has gone downhill.

Atmosphere: 2

Food: 1

Service: 5