One cashier on a Saturday morning. Self scan and scan and go have replaced customer service.
Rose Anne Quigg-Fritts
I just posted on my FB page about the wonderful and amazing& outside the box customer service I received at this Kroger on Rosebud this past Wednesday. I realized I lost my phone after shopping and leaving the store. I went back in and no phone was turned in so I proceeded to walk and revisit all of the places I went to as I shopped but no phone was found. I walked again around the store and this time asked the man in the meat department if a phone was found and he said no. I went on my way towards the frozen foods when he came behind me and asked me for my # so that he could call the phone and he walked with me as he called to see if we would hear it. After another walk around the store, I thanked Ray and started to leave the store when a lady came over to me to say she will check the store video to see if I was carrying the phone and where I may have left it. Her name is Jocelyn and she was the Assistant Manager! She checked the video for a while and then called me upstairs to look at it and we did not see a phone in my hand. I thanked her for all of her help and left the store to go home and have my son and husband call my phone, hoping it was in my car hiding. Well, we called the phone several times and as usual it went to voicemail. I put my groceries away and tried one more time. Then it happened, someone called me back from my phone and his name was Germaine. He said he was walking into Kroger and heard a phone ringing outside Kroger in a cart. You can imagine my excitement and then I realized just how Blessed I was to have these 3 people do what is not so common at times. Just want everyone to know how special it is to be a customer of this particular Kroger and I hope all of the locals would think about shopping there, if you aren't already. Whether I found the phone or not, I will be forever thankful to the Kroger employees who made me feel great at a tough time. Blessings to Ray & Jocelyn & Germaine....
Joelie Hernandez
Defiantly take advantage of your fuel points! The employees are usually very kind and helpful as well.
Fancy Cuts
I like this Kroger's pharmacy. Very friendly pharmacists and their assistants, and quick refills. My family uses this pharmacy the last 10 years and counting....
sh ger
PUBLIX HERE I COME!!!!! GOODBYE MOLDED KROGER PRODUCTS!!!
sh ger
THIS USE TO BE THE BEST KROGER EVER ,,NOW ITS MOLD HAVEN,,
sh ger
MOLDED BREAD,MOLDED KETCHUP,WHO DOES THAT????
sh ger
BLUE AND GREEN MOLD ON FROZEN PIZZA,CURDLED MILK,MOLDED POP TARTS
One cashier on a Saturday morning. Self scan and scan and go have replaced customer service.
I just posted on my FB page about the wonderful and amazing& outside the box customer service I received at this Kroger on Rosebud this past Wednesday. I realized I lost my phone after shopping and leaving the store. I went back in and no phone was turned in so I proceeded to walk and revisit all of the places I went to as I shopped but no phone was found. I walked again around the store and this time asked the man in the meat department if a phone was found and he said no. I went on my way towards the frozen foods when he came behind me and asked me for my # so that he could call the phone and he walked with me as he called to see if we would hear it. After another walk around the store, I thanked Ray and started to leave the store when a lady came over to me to say she will check the store video to see if I was carrying the phone and where I may have left it. Her name is Jocelyn and she was the Assistant Manager! She checked the video for a while and then called me upstairs to look at it and we did not see a phone in my hand. I thanked her for all of her help and left the store to go home and have my son and husband call my phone, hoping it was in my car hiding. Well, we called the phone several times and as usual it went to voicemail. I put my groceries away and tried one more time. Then it happened, someone called me back from my phone and his name was Germaine. He said he was walking into Kroger and heard a phone ringing outside Kroger in a cart. You can imagine my excitement and then I realized just how Blessed I was to have these 3 people do what is not so common at times. Just want everyone to know how special it is to be a customer of this particular Kroger and I hope all of the locals would think about shopping there, if you aren't already. Whether I found the phone or not, I will be forever thankful to the Kroger employees who made me feel great at a tough time. Blessings to Ray & Jocelyn & Germaine....
Defiantly take advantage of your fuel points! The employees are usually very kind and helpful as well.
I like this Kroger's pharmacy. Very friendly pharmacists and their assistants, and quick refills. My family uses this pharmacy the last 10 years and counting....
PUBLIX HERE I COME!!!!! GOODBYE MOLDED KROGER PRODUCTS!!!
THIS USE TO BE THE BEST KROGER EVER ,,NOW ITS MOLD HAVEN,,
MOLDED BREAD,MOLDED KETCHUP,WHO DOES THAT????
BLUE AND GREEN MOLD ON FROZEN PIZZA,CURDLED MILK,MOLDED POP TARTS
Very polite workers
great store!
Restaurantji Recommends
I really like the self check out ladies. They are super nice and kind.
The pharmacy is now open 24 hours, and of course the more you spend the more fuel points you earn.
Mix a six pack, they have a great selection
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