Waited 25 minutes just for a DoorDash order pickup and the parking lot was empty .
Atmosphere: 1
Food: 1
Service: 1
Ashlee R.
This is like the last standing Sonic near me, please don’t close it down. The crew is always kind and they get my order done quickly 10/10.
Atmosphere: 4
Food: 5
Service: 5
Brody Brown
In the drive thru no one responded to me. Sat there like an idiot for 5 minutes then drove off. This is the 3rd time. You would think I would learn. Ok sonic I hear you. You dont want my business.
Service: 1
Wes Weldon
This place has been consistently terrible the last three times I have been. I just watched 4 cars leave the drive through it was so slow. All the food was cold . The girl wasn’t friendly at all. This place will be closed down very soon.
Atmosphere: 1
Food: 1
Service: 1
Wesley Smith
Great service always
Atmosphere: 5
Food: 5
Service: 5
veronique kelley
No limes or cherries in our cherry limeades again.. for the price please do better
The reviews are not lies. I ordered 5 items. One I never got. The rest had problems. The drink I can't even drink. The customer service line is dead like some girl talking in someone's closet. No one cares about sonics that works for the company. My last order was the same thing. I order this and I get that. Something completely different. Hopefully they close as quick as the other sonics have
Atmosphere: 1
Food: 1
Service: 1
Aidan Tejada
I am extremely disappointed in this Sonic location.
We placed a mobile order ahead, and nearly everything that could go wrong did. We received a “cherry limeade” that was clearly made with Sprite, and our cherry limeade slush wasn’t made correctly either.
They also upcharged us for bubbles, yet there were no bubbles in the drink.
When we mentioned that our order had no sauces, the employee said that they charge for sauce. How does that make sense when the app clearly lists sauce as FREE? Are customers supposed to eat dry chicken, dry fries, dry tots with no sauce unless they pay extra?
It’s honestly disrespectful.
To make it worse, our “large” order — which you can see in the picture — was missing half the food.
How do you mess up an order, send someone home with missing items, and then tell them they’ll be charged for sauce that is free up to five sauces on the app? That’s nickel-and-diming customers for things that should already be included. What’s next — mozzarella sticks without marinara unless you pay extra?
And then they tell us the only way they’ll fix the order is if we drive all the way back and return everything, and even then, they said they would still charge for sauce and “anything that wasn’t properly rung up.” How is that remotely acceptable customer service?
On top of all of this, the food wasn’t even edible. The chicken was dry, rubbery, and overcooked, and the tots were hard, not crunchy.
I’ve put up with a lot of messed-up orders from this Sonic, but this is officially it for me. I’m done giving them my business, and honestly, you should be too. For the prices they charge now, you deserve food that is correct, edible, and not missing basic items like free sauce.
Atmosphere: 1
Food: 1
Service: 1
Samantha Delorier EXT
This location has the absolute worst service ever. I placed my order online and arrived 10 mins later and checked in. 25 mins later I’m writing this review and still don’t have my order. There are at least 5 people inside just hanging out on their phones. Don’t go to this location!
Atmosphere: 1
Food: 4
Service: 1
Diane Griffeth
They don't come out to your car for orders any longer, bummer. The machine wouldn't read the card paid the lady whenever she brought out our foods.
Atlanta Food Explorer
I can't order from this location on UberEats, because they don't have sides on their menu. Sonic burgers are mid at best. The Ocean Water is pretty good. The only thing they have that is truly great is their onion rings. The sweetness in the batter reminds me of the best part of a really good fair. They taste like happiness, but I can't get them here, because the menu is messed up. Other locations have sides on their menu, but I can't get those locations delivered to my house. I tried calling the restaursnt to let them know, but all I got was a busy signal. I will redo this review if someone sees is and fixes the menu so that I can order sides.
Never received order!
Slooooowww
Atmosphere: 3
Food: 4
Service: 1
No ice cream when I went
Waited 25 minutes just for a DoorDash order pickup and the parking lot was empty .
Atmosphere: 1
Food: 1
Service: 1
This is like the last standing Sonic near me, please don’t close it down. The crew is always kind and they get my order done quickly 10/10.
Atmosphere: 4
Food: 5
Service: 5
In the drive thru no one responded to me. Sat there like an idiot for 5 minutes then drove off. This is the 3rd time. You would think I would learn. Ok sonic I hear you. You dont want my business.
Service: 1
This place has been consistently terrible the last three times I have been. I just watched 4 cars leave the drive through it was so slow. All the food was cold . The girl wasn’t friendly at all. This place will be closed down very soon.
Atmosphere: 1
Food: 1
Service: 1
Great service always
Atmosphere: 5
Food: 5
Service: 5
No limes or cherries in our cherry limeades again.. for the price please do better
Food: 2
Great food and awesome customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The reviews are not lies. I ordered 5 items. One I never got. The rest had problems. The drink I can't even drink. The customer service line is dead like some girl talking in someone's closet. No one cares about sonics that works for the company. My last order was the same thing. I order this and I get that. Something completely different. Hopefully they close as quick as the other sonics have
Atmosphere: 1
Food: 1
Service: 1
I am extremely disappointed in this Sonic location.
We placed a mobile order ahead, and nearly everything that could go wrong did. We received a “cherry limeade” that was clearly made with Sprite, and our cherry limeade slush wasn’t made correctly either.
They also upcharged us for bubbles, yet there were no bubbles in the drink.
When we mentioned that our order had no sauces, the employee said that they charge for sauce. How does that make sense when the app clearly lists sauce as FREE? Are customers supposed to eat dry chicken, dry fries, dry tots with no sauce unless they pay extra?
It’s honestly disrespectful.
To make it worse, our “large” order — which you can see in the picture — was missing half the food.
How do you mess up an order, send someone home with missing items, and then tell them they’ll be charged for sauce that is free up to five sauces on the app? That’s nickel-and-diming customers for things that should already be included. What’s next — mozzarella sticks without marinara unless you pay extra?
And then they tell us the only way they’ll fix the order is if we drive all the way back and return everything, and even then, they said they would still charge for sauce and “anything that wasn’t properly rung up.”
How is that remotely acceptable customer service?
On top of all of this, the food wasn’t even edible.
The chicken was dry, rubbery, and overcooked, and the tots were hard, not crunchy.
I’ve put up with a lot of messed-up orders from this Sonic, but this is officially it for me. I’m done giving them my business, and honestly, you should be too. For the prices they charge now, you deserve food that is correct, edible, and not missing basic items like free sauce.
Atmosphere: 1
Food: 1
Service: 1
This location has the absolute worst service ever. I placed my order online and arrived 10 mins later and checked in. 25 mins later I’m writing this review and still don’t have my order. There are at least 5 people inside just hanging out on their phones. Don’t go to this location!
Atmosphere: 1
Food: 4
Service: 1
They don't come out to your car for orders any longer, bummer. The machine wouldn't read the card paid the lady whenever she brought out our foods.
I can't order from this location on UberEats, because they don't have sides on their menu. Sonic burgers are mid at best. The Ocean Water is pretty good. The only thing they have that is truly great is their onion rings. The sweetness in the batter reminds me of the best part of a really good fair. They taste like happiness, but I can't get them here, because the menu is messed up. Other locations have sides on their menu, but I can't get those locations delivered to my house. I tried calling the restaursnt to let them know, but all I got was a busy signal. I will redo this review if someone sees is and fixes the menu so that I can order sides.
Food: 1
Service: 1
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