Very busy holiday weekend. Ordered via app and picked up. Easy peasy! Wish I would have taken pictures, very cool building!
Atmosphere: 5
Food: 5
Service: 5
Alex Owings
If I could give zero stars I would they gave me an iced white mocha with no mocha sauce and then gave me the wrong breakfast sandwich because I couldn’t come back in the same day they wouldn’t give me my money back or remake the order I was told I had to eat the almost $20. This isn’t the first time I’ve had an issue with not receiving the order I placed. Only come here on Sundays cause my coffee shop Za Brew isn’t open and they have messed up each time with no intentions of making it right.
Atmosphere: 1
Food: 1
Service: 1
Daniel Holden
Bring back cups of water.
Vince Rivera
Great service in a beautiful location.
Z Tiffany
They wouldn’t even give a cup or a cup of ice? It’s just a cup of ice or just a cup
Service: 1
Zig
No strawberries in refresher and wouldn’t give us tapwater for dog even though we bought drinks.
Atmosphere: 1
Food: 1
Service: 1
Lee Roberts
Quick stop for coffee on Mother’s Day! Love the building architecture near Rock City! Friendly service too.
Atmosphere: 5
Food: 5
Service: 5
Rohit Trivedi
Great new decoration guys! I love this Starbucks. Friendly staff and great place to sit and chill during my time on the mountain
Bridgette Florida
Traveled all the way from Georgia to see Rock City, went to Starbucks to get an iced coffee, I also asked for an ICED WATER in a CUP but the employee who took my order told me I cannot get a water for free! I gotta buy the water bottle. Wth?! Seriously?? This is the ONLY starbucks who refused to give water. WOW
Atmosphere: 3
Food: 3
Service: 1
B Blackmon
Safe yourself a hassle and get coffee in town before coming up the hill. I was enjoying the day up in the mountains and purposely went to this location to get a couple drinks before heading home. The first red flag is the barista did not even know what a White Chocolate Frappuccino was, then after asking the other employees, let me know they don't serve those at this location. Then after my wife settled for a drink, it took the cashier and manager 10 minutes to get change for my $10 bill... almost left the drink on the counter and just ask for my bill back.
The atmosphere was clean peacefully and there are lots of spots where you can feel completely alone. So it's perfect. The service was amazing, the coffee was perfect for a walk around rock city
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Ribbon Crunch
D K
Had to go back to get the 3 drinks remade. Very watery! Overall really disappointed.
Atmosphere: 3
Food: 2
Service: 2
Carlos Antunez
Drink wasn’t on par and Birch did me a solid and exchanged the drink and it was great. With awesome service like his, this place should be always one to come and visit at Rock City.
This location is one of the roomier Starbucks I've been to. Sitting area is reminiscent of the local cosy coffee shop. A little alcove is perfect for study group and there's a larger table great for collaborative workspace. Nice fireplace provides an intimate feel in the larger space. Overall it's a well appointed space. Coffee order was on point.
Atmosphere: 5
Food: 4
Service: 4
Eric Spear
I had a great experience at this location. I was served by a wonderful individual and my food was out in no time! The food was delicious, I got the grilled cheese on sour dough and it was amazing!! My chai tea was also on point, I highly recommend stopping in if you’re up seeing rock city and want a refreshment or a quick bite before or after going in.
Parking: The parking is easy to find just drive past the location and on the right you will see signs that lead you to the parking which is slightly behind the location.
Very busy holiday weekend. Ordered via app and picked up. Easy peasy! Wish I would have taken pictures, very cool building!
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would they gave me an iced white mocha with no mocha sauce and then gave me the wrong breakfast sandwich because I couldn’t come back in the same day they wouldn’t give me my money back or remake the order I was told I had to eat the almost $20. This isn’t the first time I’ve had an issue with not receiving the order I placed. Only come here on Sundays cause my coffee shop Za Brew isn’t open and they have messed up each time with no intentions of making it right.
Atmosphere: 1
Food: 1
Service: 1
Bring back cups of water.
Great service in a beautiful location.
They wouldn’t even give a cup or a cup of ice? It’s just a cup of ice or just a cup
Service: 1
No strawberries in refresher and wouldn’t give us tapwater for dog even though we bought drinks.
Atmosphere: 1
Food: 1
Service: 1
Quick stop for coffee on Mother’s Day! Love the building architecture near Rock City! Friendly service too.
Atmosphere: 5
Food: 5
Service: 5
Great new decoration guys! I love this Starbucks. Friendly staff and great place to sit and chill during my time on the mountain
Traveled all the way from Georgia to see Rock City, went to Starbucks to get an iced coffee, I also asked for an ICED WATER in a CUP but the employee who took my order told me I cannot get a water for free! I gotta buy the water bottle. Wth?! Seriously??
This is the ONLY starbucks who refused to give water. WOW
Atmosphere: 3
Food: 3
Service: 1
Safe yourself a hassle and get coffee in town before coming up the hill.
I was enjoying the day up in the mountains and purposely went to this location to get a couple drinks before heading home.
The first red flag is the barista did not even know what a White Chocolate Frappuccino was, then after asking the other employees, let me know they don't serve those at this location. Then after my wife settled for a drink, it took the cashier and manager 10 minutes to get change for my $10 bill... almost left the drink on the counter and just ask for my bill back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The atmosphere was clean peacefully and there are lots of spots where you can feel completely alone. So it's perfect. The service was amazing, the coffee was perfect for a walk around rock city
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Ribbon Crunch
Had to go back to get the 3 drinks remade. Very watery! Overall really disappointed.
Atmosphere: 3
Food: 2
Service: 2
Drink wasn’t on par and Birch did me a solid and exchanged the drink and it was great. With awesome service like his, this place should be always one to come and visit at Rock City.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salted Caramel Cream Cold Brew and Pumpkin Spice Frappuccino
This location is one of the roomier Starbucks I've been to. Sitting area is reminiscent of the local cosy coffee shop. A little alcove is perfect for study group and there's a larger table great for collaborative workspace. Nice fireplace provides an intimate feel in the larger space. Overall it's a well appointed space. Coffee order was on point.
Atmosphere: 5
Food: 4
Service: 4
I had a great experience at this location. I was served by a wonderful individual and my food was out in no time! The food was delicious, I got the grilled cheese on sour dough and it was amazing!! My chai tea was also on point, I highly recommend stopping in if you’re up seeing rock city and want a refreshment or a quick bite before or after going in.
Parking: The parking is easy to find just drive past the location and on the right you will see signs that lead you to the parking which is slightly behind the location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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