Was very disappointed in the quality of my fish. It didn't appear to be fully cooked and didn't look like the normal fish served. The upgrade okra was burnt. This used to be one of my favorite spots.
Atmosphere: 3
Food: 2
Service: 5
Super Dave
Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Linda Mitchell
Very Clean and good service!:)
Atmosphere: 5
Food: 5
Service: 5
Debra Bigby
This restaurant needs to close, I have given them several chances to change but it is getting worse I am going to give my business to the Ralph David Abernathy location, the food is so much better there and they have more to choose from.
Atmosphere: 4
Food: 2
Service: 4
Curtis Aron
This place needs some serious help. Easily the worst location I’ve ever been to. The wait time, food quality and customer service were all terrible.
Atmosphere: 1
Food: 1
Service: 1
CC
Food is always hot and fresh. No complaints. Sometimes you do have to wait maybe 5-7 minutes but that guaranteed the food will be hot and staff is nice.
Food: 5
Service: 5
Wendy Elliott
Very busy place, very fast to get our food. Nice staff. Give this place a 10
Atmosphere: 5
Food: 5
Service: 5
Adventuresome
I wasn’t inclined to do this review but after I got a notification from google maps I figured it was a sign that I should.
I have been a life long lover of Captain D’s. They are one of few fast food chains where I’m willing to eat in these times. The portions are perfect, crispy, and hot. I’ve rarely had a complaint.
But I stopped at this location and ate inside several days ago. The staff was friendly and provided excellent service.
I noticed a leak coming from the ceiling near the cash registers. When I got my food, the fries were cold. Not warm like they had been under a warmer. They were actually cold. Another customer came in after me and they ended up with cold fries as well.
The cashier did briefly address it and we all ended up with hot fries within a few minutes, no issues. I appreciated how they handled that because I’ve been given the death stare at other places for well, expecting hot food. 😒
I did end up sick that evening after eating at this location. Nausea/upset stomach type of sick. I was fine the following day.
Anyway, overall, it was a good experience. Nothing that would stop me from going for a quick bite. I probably just wouldn’t stop at that particular location.
Atmosphere: 4
Food: 4
Service: 5
Audriano Hines
The cashier forgot to give me the funnel sticks I ordered and I came back to get them. He remembered me and asked the cook to make me some extra. They got into an argument because the cook thought I asked for more than what I paid for and started saying mean things about me being greedy. In this economy I will take my money elsewhere.
Atmosphere: 1
Food: 5
Service: 1
ShaWanna Ward
I placed a mobile order an picked it up none of my fish was hot temperature wise. To spend a lot of money on food that's not hot and can't get a refund is crazy work! It was not crowded and it had enough staff to provide quality food.
I was told they were pulling me up for fresh fish. That was not the case. Cold fish fries and hush puppies looked 5 hours old green beans no flavor coleslaw was like they added more mayonnaise. This is definitely my last time visiting this location. Such a disappointment
Michael Carroll
Clean store. Great customer service
Atmosphere: 5
Food: 5
Service: 5
John. R
Ordered a 2pc catfish. And I got a 1pc cut in half. Yeah, im never going there again. There were other problems with my food, but in not going to get into it. Dont waste your money.
Michael Bryant
Went there and door's were locked, never going back.
foxx fabul0us
Place really needs a deep clean! Floor not swept, let alone mopped..Just needs a serious overhall /
Was very disappointed in the quality of my fish. It didn't appear to be fully cooked and didn't look like the normal fish served. The upgrade okra was burnt.
This used to be one of my favorite spots.
Atmosphere: 3
Food: 2
Service: 5
Great customer service.
Atmosphere: 5
Food: 4
Service: 5
Very Clean and good service!:)
Atmosphere: 5
Food: 5
Service: 5
This restaurant needs to close, I have given them several chances to change but it is getting worse I am going to give my business to the Ralph David Abernathy location, the food is so much better there and they have more to choose from.
Atmosphere: 4
Food: 2
Service: 4
This place needs some serious help. Easily the worst location I’ve ever been to. The wait time, food quality and customer service were all terrible.
Atmosphere: 1
Food: 1
Service: 1
Food is always hot and fresh. No complaints. Sometimes you do have to wait maybe 5-7 minutes but that guaranteed the food will be hot and staff is nice.
Food: 5
Service: 5
Very busy place, very fast to get our food. Nice staff. Give this place a 10
Atmosphere: 5
Food: 5
Service: 5
I wasn’t inclined to do this review but after I got a notification from google maps I figured it was a sign that I should.
I have been a life long lover of Captain D’s. They are one of few fast food chains where I’m willing to eat in these times. The portions are perfect, crispy, and hot. I’ve rarely had a complaint.
But I stopped at this location and ate inside several days ago. The staff was friendly and provided excellent service.
I noticed a leak coming from the ceiling near the cash registers. When I got my food, the fries were cold. Not warm like they had been under a warmer. They were actually cold. Another customer came in after me and they ended up with cold fries as well.
The cashier did briefly address it and we all ended up with hot fries within a few minutes, no issues. I appreciated how they handled that because I’ve been given the death stare at other places for well, expecting hot food. 😒
I did end up sick that evening after eating at this location. Nausea/upset stomach type of sick. I was fine the following day.
Anyway, overall, it was a good experience. Nothing that would stop me from going for a quick bite. I probably just wouldn’t stop at that particular location.
Atmosphere: 4
Food: 4
Service: 5
The cashier forgot to give me the funnel sticks I ordered and I came back to get them. He remembered me and asked the cook to make me some extra. They got into an argument because the cook thought I asked for more than what I paid for and started saying mean things about me being greedy. In this economy I will take my money elsewhere.
Atmosphere: 1
Food: 5
Service: 1
I placed a mobile order an picked it up none of my fish was hot temperature wise. To spend a lot of money on food that's not hot and can't get a refund is crazy work! It was not crowded and it had enough staff to provide quality food.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
I was told they were pulling me up for fresh fish. That was not the case. Cold fish fries and hush puppies looked 5 hours old green beans no flavor coleslaw was like they added more mayonnaise. This is definitely my last time visiting this location. Such a disappointment
Clean store. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Ordered a 2pc catfish. And I got a 1pc cut in half. Yeah, im never going there again. There were other problems with my food, but in not going to get into it. Dont waste your money.
Went there and door's were locked, never going back.
Place really needs a deep clean! Floor not swept, let alone mopped..Just needs a serious overhall /
Atmosphere: 1
Food: 2
Service: 5
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