Dunkin'
315 S Belair Rd, Martinez
(706) 504-4580
Recent Reviews
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We love our frozen coffees. We go everyday and most of the staff knows us which makes us come back.
Atmosphere: 5
Food: 5
Service: 5
It's a chain donut shop. The people are what make it or break it.
Atmosphere: 3
Food: 3
Service: 3
Their coffee hits my soul every morning.
Atmosphere: 5
Food: 5
Service: 5
Not many donuts left and they tasted old.
Atmosphere: 2
Food: 1
Service: 2
The staff at this location is great especially Alexis, she has the sweetest demeanor and is excellent with her customer service skills. To be so young and have such a high regard for her customer service is amazing and Her & Kenzie go out of there way to accommodate and make sure that I have a great experience everytime. ALEXIS IS SUPERB THANK YOU SO MUCH FOR YOUR GREAT ATTITUDE AND SERVICE.
Atmosphere: 5
Food: 5
Service: 5
very wonderful experience 10/10
Atmosphere: 5
Food: 5
Service: 5
We come at least twice a day to get 1 or more iced coffee’s and more. We spend a lot of money at this Dunkin . Today was the first time being told they were closed at 7:50pm. Alexis said they pour things out at this time. Wow! We come everyday around this time and this was the first! I hope management knows they are losing money!
Atmosphere: 4
Food: 4
Service: 4
Super helpful staff that made sure my kiddo with food allergies could enjoy safe foods! Thank you for taking the time to make sure you did what was needed to let him enjoy breakfast!!
Atmosphere: 5
Food: 5
Service: 5
Fast; friendly and accurate.
Purchased a cute tassle for my other cup!
Great service and wonderful food! Recommend!
Restaurantji Recommends
They gave me the wrong donut and the wrong tea, after I made sure to repeat my self three times. Guess I'ma be hungry for the next couple hours.
The cinnamon powdered donuts are stale . They are not baked at the store !!
Place Dunkin Donuts moved from Las Vegas NV to Rincon /savanah
Amazing service
So tonight, I ordered a medium of the Ice Brown Sugar Shakin’ Espresso. When I got there the lady at the front desk with red braids served me the drink and I was on my way. The coffee was filled to the top so I was satisfied. However, as I am on the road I finished my drink in literally 5 minutes after getting it and noticed that my cup was filled all the way up with ice. So, I turned back around and asked the lady who served me before if it was normal to fill the cups all the way with ice. The lady had said they had an “ice limit” where they put a certain amount of ice in a drink and that’s what they had to follow unless we requested light ice. She showed me the side of the cup that showed the “ice limit.” Then another lady with a black bob came to the desk who I believe is the lead. Long story short, she was being very condescending and said that she wasn’t trying to argue with me but also saying that I either should have known when I got the drink and that next time I should just request light ice. I was baffled because when I was handed the drink the liquid covered the ice so I did not notice. She then proceeded to say that she couldn’t just hand me another drink because of how expensive it was but I find that pretty hard to believe because the boy who was working there told me that all they did was put two shots of espresso and a few other ingredients. So instead she offered a donut but I passed because I was just done at that point. I don’t even understand why there is an “ice limit” when you can still request for light ice, wouldn’t that be against that rule even if it is requested? Overall, I was just very displeased with how everything was handled.
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