Zaxbys Chicken Fingers & Buffalo Wings
510 Furys Ferry Rd, Martinez
(706) 651-9000
Recent Reviews
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Tina made me a sweet tea with lemonade and it was amazing!! She was very professional when dealing with irrational customers about there orders. She solved the customer's issues without being sarcastic. 5 star rating!! Definitely will be back to get my food and drinks!!
Came an hour before closing just now. My chicken finger plater had 3 & 1/2 chicken fingers. I paid for 5! The toast was cold and my slaw is sore! If I get food poisoning I know where it came from. I also waited 15 mins for this overpriced BS. I appreciate your lack of customer service and I will calling your corporate office in the morning to discuss why the closing staff at this location isn't worth their hourly pay!
The restaurant was very very clean. And the staff give you a warm filling when entering. My order was perfect and the food was fantastic and I would like to thank you for this awesome experience.
Heather is a great member of your staff!
I would go again.
I am happy to update my review. The service after my interaction with with the second manager was exceptional. She was able to better explain the process and how they can grow as a staff. People have bad days and I completely understand. Thank you for reaching out and fixing the problem to make our local Zaxby's better!!!
My review is of assistant manager Dominique Gillette. Less than stellar representation of a company. I ordered my food at the speaker and was instructed it would be a 6-10 minute wait . I said that’s fine what can I get without waiting. I ordered those items that were recommended. I get to the window I pay and get my drinks. A min later I was told I have to park and wait. Confused I asked if I have to wait why did I order the food recommended if I have to wait anyways. I asked to wait at the window since I was already lied to once. They said no and that I had to park if I wanted my food. Given the ultimatum I asked for a refund. Dominique happy to be rude said absolutely. She said please give me the drinks back telling to the back kitchen cancel that order now. She didn’t try to resolve the situation nor offer any remorse. Finally she hands me half a receipt with nothing on it. I asked for the entire receipt as I did not have one and wanted to make a review. She told me no and that it’s been closed and she couldn’t give me a receipt. She shut the window and started dancing in the window trying to ignore me. I waited for another 5 minutes and finally she produced one. I asked if she was the manager and if she was having a bad day. She began to point at her name tag and spelling it acting very disrespectful. I hope in the end a camera is pulled to review the experience. I’m gonna eat Zaxbys either way but allowing people who represent you act that way on behalf of a business needs to be known.
Always fresh, Always fast, Always friendly!
The crew here was very friendly and all smiles. Quick and accurate drive through service with fresh, hot food. Good job!
Nailah and Nakia were amazing. I know it’s just drive through service but it’s amazing to have someone know the menu and help you order what you need the way you need it. They both were very personalble and an over all joy to order with. Thank you both ladies!!
this zaxbys is the best one in the area
Restaurantji Recommends
Absolutely criminal prices at this establishment. I paid 17.81 for 10 wings..no drink..no fries..not even a piece of toast..I don't know how people rationalize eating out at most places anymore I really dont..I for one will NEVER be eating at a Zaxbys again!!
Who is managing this place? Sat in drive thru for 30 min for a single meal. Get it together.
Sat in line for 30 minutes for this? Saddest zalad I’ve ever seen and definitely not worth $14. Hardly any lettuce, very disappointed.
Great food and even better service. Cant beat the price either.
Friendly service, but the food was room temperature.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Veggie Egg Rolls
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