McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
3 E Oak St, McRae-Helena
(229) 868-7088

About McDonald's

The McDonald's restaurant has received mixed reviews. While the drive-thru service is described as pleasant and efficient, the in-store experience can be disappointing, with long wait times and occasional mistakes in orders. The food quality is average, but during a recent visit, the food was reported to be fresh, and the fries were hot. However, there were issues, such as the absence of sweet tea in the dining area and dirty tables that needed cleaning. Some employees are reported to have a poor attitude, with one young lady at the register showing no friendliness or personality. Despite this, the restaurant does have some friendly and kind staff members. Additionally, during a recent hurricane relief effort, McDonald's provided breakfast, showing support for the local community.

Customers' Favorites

McDonald's Reviews

2.5
211 ratings
Restaurantji Rating
5
17%
4
9%
3
12%
2
14%
1
48%
Food
2.9
Atmosphere
2.3
Service
2.2

Share your opinion about McDonald's

Restaurantji Rating

Can't go on survey as receipt illegible. Can't call as phone number will not ring. Cannot get manager to address any problems (tried, told she {Shelby} was in the back and could not come to front), told Mike was owner but "don't know how to pronounce his last name" and the only way to address issue was to go on mcdvoice.com. Once on that website cannot go any further without store number and/or reason want to express concerns. Says to go to customer service link but again...read full review

I NEED THE OWNERS INFORMATION.
HE HONESTLY NEEDS NEW MANAGEMENT I'M SURE HE DOESN'T MAKE ANY MONEY OVERNIGHT BECAUSE THEY CLOSES HIS RESTAURANT AT 2:50A.M UNTIL WHENEVER BUT I'M SURE THEY DON'T CLOCK OUT THO

Employees rush customers through their order. I was asked to move forward today to wait on an iced coffee. I sat there waiting for 10 minutes while I watched multiple cars get everything from hot coffees to Frappuccino’s handed through the window. I left. I understand being under staffed but sometimes customer service is more important than the timer at your window.

Read All Reviews(211)

Ratings

Photos

Add a Photo
McDonald's
McDonald's
View All Photos

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 4AM
Sunday 5AM - 4AM
Updated on: