Tonight, I watched my food drop onto the floor from the counter. The worker (won’t disclose her name) picked my food up off the floor, shook the, now, wet bag (I guess to push it back into the bag since it fell), rebag the same food, and tried to serve it back to me. I told them I didn’t want it and that I needed a new one. They told me they’ll drop a new one and bring it to me. I pulled up and watched them stand and talk for about 20 seconds, then bring me a bag immediately. I told them I know that it’s not fresh and to remove it from my ticket. The worker told me they had one made… I def did not believe that. I do not recommend eating from this place. If you do, watch them with your food, so you don’t get sick from food dropped on the floor and rebagged. Only one star because I couldn’t go any lower.
Karen Brown
Went specifically to try the Big Dill meal. Burger, tots and pickle slush as clearly shown on their advertising and on the app. I was forced to order through the app because according to the employee corporate is false advertising and they cannot ring it up like that in the store. After a terrible ordering experience my top burger bun looks like they cleaned the griddle with it. Overall avoid this restaurant unless you want a slush or ice cream, I would order on the app and possibly avoid employee interaction.
Atmosphere: 2
Food: 1
Service: 1
Richard Horton
Went to drive-thru someone says something inaudible soo fast for like 1 second. Then doesn’t respond when asked if anyone was there… sigh.
Atmosphere: 1
Service: 1
Jesika Aceituno
Speaker was very rude and kept getting the order wrong when repeating it back. Also kept interrupting when we tired to order our food.
Atmosphere: 1
Food: 1
Service: 1
Janice Beckom
Great food!!!
Atmosphere: 4
Food: 5
Service: 5
Bryan Williamson
Always good food and good service.
Atmosphere: 3
Food: 5
Service: 5
Name Name
I enjoy it .. not really the same as it was years ago but honestly, what is?
Atmosphere: 4
Food: 4
Service: 4
Abigail Apple
Ordered in the drive- thru and asked for a lemonade with one of the syrups added then when he repeated back to me the order he said slushy. I told him just the lemonade not the slushy. When we pulled up to the window the man who took our order wasn’t at the window but we could hear him loudly saying how he told us it was a slushy multiple times and was cursing. Not once did I order a slushy or mention it, and I am sure it was not difficult to change the order in the system. I would say for the most part at this location only a few of the team members have good customer service. Lots of immature and disrespectful workers.
Atmosphere: 3
Food: 3
Service: 2
daylon martin
No slushies???? What? The machine is broken??? Sonic only has one slushie machine??? Half your menu is slushie based, you need two! No one answered at the drive thru menu.
Atmosphere: 1
Food: 1
Service: 1
Latin Musica
The cashier that we had. His name is Rob. And it's almost 6:50 we had just come from church. And he was so bright and happy, and he was smiling. Thanking God that God woke him up this morning. I love it when people have an uplifting spirit when they work. In my eyes he earned a raise.
This place is a joke dont prepare anything right $40 for 2 basic meals this isnt the first time either
Atmosphere: 1
Food: 1
Service: 1
trystan
I LOVE TGIS SONICCC. GIVE THEM MF A
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
blakely
ordered a sonic blast only had oreos on the top layer not very good just vanilla ice cream. disappointed.
Atmosphere: 3
Food: 2
Service: 2
Mackenzie Downs
I can’t rate the food because I am never able to get any!!! The night shift crew, no matter the time of the week, is absolutely ridiculous! Waiting in the drive through 15-20 minutes before someone has spoken to us. Employees hiding in the kitchen when we drove around bc they didn’t want to take our order close to closing time!
Atmosphere: 1
Service: 1
Amy Gray
Morning guy is great but afternoon girls are rude and slow!
Tonight, I watched my food drop onto the floor from the counter. The worker (won’t disclose her name) picked my food up off the floor, shook the, now, wet bag (I guess to push it back into the bag since it fell), rebag the same food, and tried to serve it back to me. I told them I didn’t want it and that I needed a new one. They told me they’ll drop a new one and bring it to me. I pulled up and watched them stand and talk for about 20 seconds, then bring me a bag immediately. I told them I know that it’s not fresh and to remove it from my ticket. The worker told me they had one made… I def did not believe that. I do not recommend eating from this place. If you do, watch them with your food, so you don’t get sick from food dropped on the floor and rebagged. Only one star because I couldn’t go any lower.
Went specifically to try the Big Dill meal. Burger, tots and pickle slush as clearly shown on their advertising and on the app. I was forced to order through the app because according to the employee corporate is false advertising and they cannot ring it up like that in the store. After a terrible ordering experience my top burger bun looks like they cleaned the griddle with it. Overall avoid this restaurant unless you want a slush or ice cream, I would order on the app and possibly avoid employee interaction.
Atmosphere: 2
Food: 1
Service: 1
Went to drive-thru someone says something inaudible soo fast for like 1 second. Then doesn’t respond when asked if anyone was there… sigh.
Atmosphere: 1
Service: 1
Speaker was very rude and kept getting the order wrong when repeating it back. Also kept interrupting when we tired to order our food.
Atmosphere: 1
Food: 1
Service: 1
Great food!!!
Atmosphere: 4
Food: 5
Service: 5
Always good food and good service.
Atmosphere: 3
Food: 5
Service: 5
I enjoy it .. not really the same as it was years ago but honestly, what is?
Atmosphere: 4
Food: 4
Service: 4
Ordered in the drive- thru and asked for a lemonade with one of the syrups added then when he repeated back to me the order he said slushy. I told him just the lemonade not the slushy. When we pulled up to the window the man who took our order wasn’t at the window but we could hear him loudly saying how he told us it was a slushy multiple times and was cursing. Not once did I order a slushy or mention it, and I am sure it was not difficult to change the order in the system. I would say for the most part at this location only a few of the team members have good customer service. Lots of immature and disrespectful workers.
Atmosphere: 3
Food: 3
Service: 2
No slushies???? What? The machine is broken??? Sonic only has one slushie machine??? Half your menu is slushie based, you need two! No one answered at the drive thru menu.
Atmosphere: 1
Food: 1
Service: 1
The cashier that we had. His name is Rob. And it's almost 6:50 we had just come from church. And he was so bright and happy, and he was smiling. Thanking God that God woke him up this morning. I love it when people have an uplifting spirit when they work. In my eyes he earned a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Deluxe Cheeseburger, Fries, Cheesecake, Tots, Oreo, Oreo Cheesecake
Restaurantji Recommends
This place is a joke dont prepare anything right $40 for 2 basic meals this isnt the first time either
Atmosphere: 1
Food: 1
Service: 1
I LOVE TGIS SONICCC. GIVE THEM MF A
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger
ordered a sonic blast only had oreos on the top layer not very good just vanilla ice cream. disappointed.
Atmosphere: 3
Food: 2
Service: 2
I can’t rate the food because I am never able to get any!!! The night shift crew, no matter the time of the week, is absolutely ridiculous! Waiting in the drive through 15-20 minutes before someone has spoken to us. Employees hiding in the kitchen when we drove around bc they didn’t want to take our order close to closing time!
Atmosphere: 1
Service: 1
Morning guy is great but afternoon girls are rude and slow!
Atmosphere: 3
Food: 3
Service: 1
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