EXTREMELY Slow in preparing our food, over charged me for combos when I asked for waters, not very clean —no one cleaning any tables women’s bathroom was filthy too.
Atmosphere: 1
Food: 2
Service: 2
JANE SMITH
First of all they take forever to prepare an order, second of all while I waited inside the car 10 mins, when I came in, they had given my food to another woman who was ready to eat it as I came inside to pick it up, third, I got super sick after eating the sub, I did not tip them because I consider their service VERY LOW QUALITY, so in revenge they put something hazard on my food? Been throwing up 4 days in a raw after eating there. Do not recommend at all
Atmosphere: 1
Food: 1
Service: 1
Bob Bartels
Had a piece of six inch food plastic in my sandwich. No accountability nor apology from staff. Kind of like that's the expected level of quality and service.
ITSWHOA
I like how the staff greet me when I come in very good customer service
Richard Divers
I ordered a meatball sub and the sandwich was literally delivered without meat. I spent $19.95 for bread, a little sauce, 2 pieces of cheese and a couple vegetables. My son’s Italian had maybe 5 slices of meat. Shockingly poor.
Food: 1
Taylor Allmen
I’ve ordered three times in the last month. 2/3 times multiple sandwiches in my order were missing their side pickle spear, even when an extra pickle was added to one of the sandwich’s modifications. One of the times I paid to add bacon to my sandwich and it was missing. Another time the chips were wrong - I at least caught that one before leaving the parking lot. Disappointing to not get something that is a default side item. Disappointing to pay for something and not have it added. I guess I’m to blame for not opening up every sandwich box before leaving, crazy you can’t trust them to build a sandwich correctly and add a pickle to the box.
Atmosphere: 2
Food: 2
Service: 2
History Girl
Incredibly fast service and terrific customer service. The new pizza meatball sub is definitely worth the trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball
Kevin Smith
Excellent Italian sub, service was very polite albuet a little long of a wait given I ordered online on the way, and the restaurant was big and clean. Love their subs!
Took a chance despite seeing some of the horrendous reviews. The sandwich was delicious but only had mostly one type of meat despite the description saying there would be 3. The person taking the order was super hard to understand but our order was prepared promptly. The staff definitely could use a little more enthusiasm and training imo.
Atmosphere: 3
Food: 3
Service: 3
Emily Cantrell
If I could give this place a zero then I would. Horrible service ever since the best assistant manager,Brittany, I have ever came across left earlier this year. It takes too long to get your food and honestly it’s not worth the price ? They should get a whole new staff from the general manager on down ✌️
Atmosphere: 1
Food: 1
Service: 1
Jacob Collins
Was the only person in line. It took 10 minutes for anyone to even acknowledge that I was there. Took my order, then took 17 more minutes to get my food. Had to run back to work and opened the container when I got back to find that they gave me someone else’s food after I waited half an hour and spent $16 on a sandwich. I took it back and went to the counter and said I’m not sure what this is but it’s not what I ordered, and I need someone to get it going because I’m already late back to work. When I said that, this young boy stopped what he was doing and just stared at me like I’m the idiot here. No-you are. So I asked if he was going to stare at me or make the sandwich, which even a 5 year old can do, and he said to me-what, you want something? And I said, yes-the sandwich I paid for and waited half an hour for and had to drive back to get what I ordered, and he came out from behind the counter and took his shirt off and was threatening to fight me. Unbelievable. Worst sandwich joint on the planet.
Atmosphere: 1
Food: 1
Service: 1
Josh Hull
Beyond slow service!
Truth Tella
This location provides very fresh food. I love going to this location.
EXTREMELY Slow in preparing our food, over charged me for combos when I asked for waters, not very clean —no one cleaning any tables women’s bathroom was filthy too.
Atmosphere: 1
Food: 2
Service: 2
First of all they take forever to prepare an order, second of all while I waited inside the car 10 mins, when I came in, they had given my food to another woman who was ready to eat it as I came inside to pick it up, third, I got super sick after eating the sub, I did not tip them because I consider their service VERY LOW QUALITY, so in revenge they put something hazard on my food? Been throwing up 4 days in a raw after eating there. Do not recommend at all
Atmosphere: 1
Food: 1
Service: 1
Had a piece of six inch food plastic in my sandwich. No accountability nor apology from staff. Kind of like that's the expected level of quality and service.
I like how the staff greet me when I come in very good customer service
I ordered a meatball sub and the sandwich was literally delivered without meat. I spent $19.95 for bread, a little sauce, 2 pieces of cheese and a couple vegetables. My son’s Italian had maybe 5 slices of meat. Shockingly poor.
Food: 1
I’ve ordered three times in the last month. 2/3 times multiple sandwiches in my order were missing their side pickle spear, even when an extra pickle was added to one of the sandwich’s modifications. One of the times I paid to add bacon to my sandwich and it was missing. Another time the chips were wrong - I at least caught that one before leaving the parking lot. Disappointing to not get something that is a default side item. Disappointing to pay for something and not have it added. I guess I’m to blame for not opening up every sandwich box before leaving, crazy you can’t trust them to build a sandwich correctly and add a pickle to the box.
Atmosphere: 2
Food: 2
Service: 2
Incredibly fast service and terrific customer service. The new pizza meatball sub is definitely worth the trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball
Excellent Italian sub, service was very polite albuet a little long of a wait given I ordered online on the way, and the restaurant was big and clean. Love their subs!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Firehouse Meatball, Pulled Pork, Smokehouse Beef & Cheddar Brisket, Italian, Firehouse Hero
They on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Steak & Cheese
Friendly staff, quick food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Firehouse Meatball
Restaurantji Recommends
Took a chance despite seeing some of the horrendous reviews. The sandwich was delicious but only had mostly one type of meat despite the description saying there would be 3. The person taking the order was super hard to understand but our order was prepared promptly. The staff definitely could use a little more enthusiasm and training imo.
Atmosphere: 3
Food: 3
Service: 3
If I could give this place a zero then I would. Horrible service ever since the best assistant manager,Brittany, I have ever came across left earlier this year. It takes too long to get your food and honestly it’s not worth the price ? They should get a whole new staff from the general manager on down ✌️
Atmosphere: 1
Food: 1
Service: 1
Was the only person in line. It took 10 minutes for anyone to even acknowledge that I was there. Took my order, then took 17 more minutes to get my food. Had to run back to work and opened the container when I got back to find that they gave me someone else’s food after I waited half an hour and spent $16 on a sandwich. I took it back and went to the counter and said I’m not sure what this is but it’s not what I ordered, and I need someone to get it going because I’m already late back to work. When I said that, this young boy stopped what he was doing and just stared at me like I’m the idiot here. No-you are. So I asked if he was going to stare at me or make the sandwich, which even a 5 year old can do, and he said to me-what, you want something? And I said, yes-the sandwich I paid for and waited half an hour for and had to drive back to get what I ordered, and he came out from behind the counter and took his shirt off and was threatening to fight me. Unbelievable. Worst sandwich joint on the planet.
Atmosphere: 1
Food: 1
Service: 1
Beyond slow service!
This location provides very fresh food. I love going to this location.
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