I had to update my review. As I mentioned in a post before, over a year ago, I had the gastric bypass. Anyone who knows anything about the procedure knows specific food items are no longer able to be a part of a person's diet. The past few times I have gone, I have had sugar in my Guilt Free Vanilla Freezer. My body tells me when a specific ingredient is present. I'm disappointed. The service and atmosphere is no longer cheerful or welcoming. No cheerful greetings, not many smiles, and they seem to be nervous, when specific employees work together. A young lady mentioned to my husband and I about the manager no longer allowing the extra from the blender to be served. I'm cool with it, however if their sized cups were sized as Dunkin Donut's cups, there would be no waste. If a small, medium, or large recipe calls for a specific amount of ingredients, and if it doesn't fit in the container ordered, it gets thrown away, but the customer pays full pric, that is called stealing. I'm done with Elkianos stealing my hard earned money, that I work 12 hour shifts for. The past two weeks or more Ellianos in Moultrie has been declining in service towards my husband and I. We used to go two to three times a day. Now, since our last visit, I have decided to not return after I use my rewards this last time. Moultrie needed a place of heart and neighbor friendly. That is no longer Ellianos. I do not apologize for honestly. I am going to apologize to the specific workers who shared their kindness with us, even for just a short time.
Update: because of this review, I am no longer allowed to be served at this location. I made an order because I was late for work (law enforcement), and the young lady announced they were making my order, a minute later she came to the window and stated her "manager" said they can no longer serve me. Neither of the young ladies knew how I could get a refund for over $35.00. I had to find a link to get someone's attention because there isn't any help on how to get a refund.
Google review is FOR honest opinions about businesses for review by locals, tourists, and critics. However this has become retaliation. I pray that the manager ceases to make this personal, when a review is just as it states, "a review". People have opinions. If this sensitive society wants this type of leadership, then, I would like to live back in the 90s and further.
I always tell people, "Be careful how you treat people. You never know when you're entertaining an angel, "You get what you give."
Prayer to all the employees, and their families at Ellianos.
Atmosphere: 1
Food: 1
Service: 1
Cierra Morgan
My daughter specifically wanted an Elliano’s milkshake for her birthday today, she’s been excited about it all day. We haven’t been in a while until today. For her. Open sign was on. We sat beside the window for a while and then I looked inside the building to see if there was actually anyone there. There was a brunette girl 5 feet away, doing something. She never acknowledged that we were at the window. I remember why we don’t frequent there any longer.
Service: 1
Jim Allegood
You only have drive-through as a service option and can expect the typical long waits for this type of venue. Although, I feel it is the best specialty coffee choice in Moultrie.
Food: 4
Service: 4
Recommended dishes: White Mocha Tuxedo, Turtle Caramel Mocha
Megan Reeves
Absolutely the best around!! My favorite is the Iced Edge Orangesicle, and I love their breakfast! Fast and always friendly 😊
Atmosphere: 5
Food: 5
Service: 5
Amber Croom
Took 30-40 minutes to make one person coffee was only one car in drive thru at time. We had to drive off because it took so long.
John Yearby
Great food and awesome service
Atmosphere: 5
Food: 5
Service: 5
Kayla Dang
Mid, I’ve had better drinks in New York airport stores and anywhere in LA.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Red Bull Rush
Alicia Cason
always EXCELLENT customer service !!! makes my day !!
Atmosphere: 5
Food: 5
Service: 5
F M
Great every time!
Atmosphere: 5
Food: 5
Service: 5
Brooke Zeigler
I LOVE Ellianos & have been so happy that we finally have one here in Moultrie! I have no complaints. My coffee is always made wonderfully, everyone is always super friendly, no matter the time of day. My one and only coffee shop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Mocha Tuxedo, Cookies & Cream, Sandwich, Caffe Dolce
Strong coffee flavor and everything I've had is great.The wait is always long though
Amanda Hamilton
The Turtle freezer is the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Brandon Thompson
Maybe don’t take someone’s card and then ask how much of a tip you’re going to get from a customer, before doing anything other than taking an order. Literally makes tipping obligatory. Who wouldn’t submit to a forced tip especially if you haven’t made a drink for them yet, who wouldn’t tip out of fear of getting a tainted beverage. The faces that represent the company, their behavior and the service make the brand and in this case they did not make the grade.
I had to update my review. As I mentioned in a post before, over a year ago, I had the gastric bypass. Anyone who knows anything about the procedure knows specific food items are no longer able to be a part of a person's diet. The past few times I have gone, I have had sugar in my Guilt Free Vanilla Freezer. My body tells me when a specific ingredient is present. I'm disappointed.
The service and atmosphere is no longer cheerful or welcoming. No cheerful greetings, not many smiles, and they seem to be nervous, when specific employees work together.
A young lady mentioned to my husband and I about the manager no longer allowing the extra from the blender to be served. I'm cool with it, however if their sized cups were sized as Dunkin Donut's cups, there would be no waste. If a small, medium, or large recipe calls for a specific amount of ingredients, and if it doesn't fit in the container ordered, it gets thrown away, but the customer pays full pric, that is called stealing. I'm done with Elkianos stealing my hard earned money, that I work 12 hour shifts for.
The past two weeks or more Ellianos in Moultrie has been declining in service towards my husband and I. We used to go two to three times a day. Now, since our last visit, I have decided to not return after I use my rewards this last time.
Moultrie needed a place of heart and neighbor friendly. That is no longer Ellianos.
I do not apologize for honestly. I am going to apologize to the specific workers who shared their kindness with us, even for just a short time.
Update: because of this review, I am no longer allowed to be served at this location. I made an order because I was late for work (law enforcement), and the young lady announced they were making my order, a minute later she came to the window and stated her "manager" said they can no longer serve me. Neither of the young ladies knew how I could get a refund for over $35.00. I had to find a link to get someone's attention because there isn't any help on how to get a refund.
Google review is FOR honest opinions about businesses for review by locals, tourists, and critics. However this has become retaliation. I pray that the manager ceases to make this personal, when a review is just as it states, "a review". People have opinions. If this sensitive society wants this type of leadership, then, I would like to live back in the 90s and further.
I always tell people, "Be careful how you treat people. You never know when you're entertaining an angel, "You get what you give."
Prayer to all the employees, and their families at Ellianos.
Atmosphere: 1
Food: 1
Service: 1
My daughter specifically wanted an Elliano’s milkshake for her birthday today, she’s been excited about it all day. We haven’t been in a while until today. For her. Open sign was on. We sat beside the window for a while and then I looked inside the building to see if there was actually anyone there. There was a brunette girl 5 feet away, doing something. She never acknowledged that we were at the window. I remember why we don’t frequent there any longer.
Service: 1
You only have drive-through as a service option and can expect the typical long waits for this type of venue. Although, I feel it is the best specialty coffee choice in Moultrie.
Food: 4
Service: 4
Recommended dishes: White Mocha Tuxedo, Turtle Caramel Mocha
Absolutely the best around!! My favorite is the Iced Edge Orangesicle, and I love their breakfast! Fast and always friendly 😊
Atmosphere: 5
Food: 5
Service: 5
Took 30-40 minutes to make one person coffee was only one car in drive thru at time. We had to drive off because it took so long.
Great food and awesome service
Atmosphere: 5
Food: 5
Service: 5
Mid, I’ve had better drinks in New York airport stores and anywhere in LA.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Red Bull Rush
always EXCELLENT customer service !!! makes my day !!
Atmosphere: 5
Food: 5
Service: 5
Great every time!
Atmosphere: 5
Food: 5
Service: 5
I LOVE Ellianos & have been so happy that we finally have one here in Moultrie!
I have no complaints. My coffee is always made wonderfully, everyone is always super friendly, no matter the time of day.
My one and only coffee shop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Mocha Tuxedo, Cookies & Cream, Sandwich, Caffe Dolce
Restaurantji Recommends
Couldn't answer a question about the coffee ☕
Atmosphere: 3
Service: 3
Best Coffee. And the cookies are always so fresh.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookies, Turtle Caramel Mocha
Strong coffee flavor and everything I've had is great.The wait is always long though
The Turtle freezer is the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Maybe don’t take someone’s card and then ask how much of a tip you’re going to get from a customer, before doing anything other than taking an order. Literally makes tipping obligatory. Who wouldn’t submit to a forced tip especially if you haven’t made a drink for them yet, who wouldn’t tip out of fear of getting a tainted beverage. The faces that represent the company, their behavior and the service make the brand and in this case they did not make the grade.
Atmosphere: 1
Food: 1
Service: 1
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