Worst American Deli in history with poor management and attitude
Atmosphere: 1
Food: 5
Service: 1
Brendan Allgood
10/10, must try again
Lynn Gaskins
My husband and I went in we ordered 2 10 piece wing and Fries as we was waiting on our food the customer service was nasty both of the young ladies was complaining they was tired and they was ready to go they did not greet us very rude service and we didn't get and ranch or blue cheese wing our order we will not be back plus we will not recommend this restaurant period
Madonna Overton
Unfriendly service, good food
Monnie Love
Wow I have never ordered fish from here but today decided to try some fried whiting fish. They did not disappoint. That darn fish was piping hot when I got back to my office to eat. It was really good. I appreciate a good fired fish and hot. Try it you want go wrong. They didn't ask but I had to do thus review. Whoever the guy is that cooks I appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Violeta Hernandez C.
I called to place an order 30 mins ago and when I arrived I was told that they didn’t make my order. I ordered a family meal and I’m just shocked of how they went about it. Even the customer that was in there apologized because it was so rude how they just dissed me. They have no respect for customers at all! Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Trey P
Best wings in town, we eat there at least once a week
Atmosphere: 5
Food: 5
Service: 5
Dee Gaines
Lady at the register was unapproachable and rude
Atmosphere: 1
Food: 4
Service: 1
Hugo Cazarin
Service no good
Janelle Hines
This location is always on point. The staff is friendly and the food comes out fast. We've been going here for years. This isnt a "sit-down" type of place- hence the 3 star for atmosphere. Other than that, it's a great grab-and-go spot.
I've eaten at this American Deli multiple times, but today may be the last. The customer service was great, however, when I got home the food was not good at all. My philly cheesesteak had entirely to much grease causing the onion and cheese to slip and slide...The wings had a foul smell and the meat was mushy. It seemed to me like they were frozen wings that had been unthawed in hot water which made them mushy on the inside. According to my daughter, her wings smelled terrible and tasted awful. As for the tenders, I got (2) but, really only had half of one because they were mostly just crust. So, as for now, No more American Deli. I called and informed the cashier ( standing in for manager) of my misfortune with them and she apologized and said, "she would let the manager know". This trip was disappointing after spending $42.22 for food not worth eating.
Atmosphere: 5
Service: 5
William Sweeney
No drink refills? Why?
Atmosphere: 4
Food: 5
Service: 4
Laurie Duncan
My husband placed an online order through their website, picked it up and brought it home. Once home we realized nothing about the order was correct, he called the store for a resolution. He was told to go back online to resolve the issue. There was zero access on the site to dispute an order or ask for a refund, so I went to the store. When I was explaining the issue, an Asian man walked up and started complaining about door dash. I tried to explain we didn't use door dash but he would not listen or even speak to me. He would only speak to his employee and tell her what to say to me. His misogynistic behavior was completely uncalled for. All he kept saying was " who is gonna pay and fix mistake". I said it wasn't my mistake and asked for them to be remade or refunded. He finally agreed to remake but kept on the same loop of blaming door dash and bitching on who was gonna pay to fix his mistake. I finally received my corrected order but those teeny tiny wings were very overcooked on purpose. I will never be ordering these quail wings again and no patron should be treated this way. The cashiers were very sweet and kind and it makes me sad that they work with such a crappy boss because lord knows how awful he must treat them. Most disgusting wings I have ever eaten
Food: 1
Service: 1
Christine Sierra
The first time I ate here the food was great it brought me back for a second time. The second time not so great. Guess it depends on who's cooking that day to how good the food will be. Somehow I lost the photos of the last visit on my phone somewhere hope I find them so I can show the difference. Nice portions the first time and tastes great. The second time my sub seemed a little skimpy and so did the fries got half the amount as the first time and this time it was all butt ends of the fries and they overcooked them so sadly had to throw away most of what they called the fries. I will stick to the other location down the road as I haven't had bad service from them yet. Wish this location was consistent on service I really liked the service the first time. The second time even though the food wasn't great the service was still friendly
Worst American Deli in history with poor management and attitude
Atmosphere: 1
Food: 5
Service: 1
10/10, must try again
My husband and I went in we ordered 2 10 piece wing and Fries as we was waiting on our food the customer service was nasty both of the young ladies was complaining they was tired and they was ready to go they did not greet us very rude service and we didn't get and ranch or blue cheese wing our order we will not be back plus we will not recommend this restaurant period
Unfriendly service, good food
Wow I have never ordered fish from here but today decided to try some fried whiting fish. They did not disappoint. That darn fish was piping hot when I got back to my office to eat. It was really good. I appreciate a good fired fish and hot. Try it you want go wrong. They didn't ask but I had to do thus review. Whoever the guy is that cooks I appreciate it.
Atmosphere: 5
Food: 5
Service: 5
I called to place an order 30 mins ago and when I arrived I was told that they didn’t make my order. I ordered a family meal and I’m just shocked of how they went about it. Even the customer that was in there apologized because it was so rude how they just dissed me. They have no respect for customers at all! Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Best wings in town, we eat there at least once a week
Atmosphere: 5
Food: 5
Service: 5
Lady at the register was unapproachable and rude
Atmosphere: 1
Food: 4
Service: 1
Service no good
This location is always on point. The staff is friendly and the food comes out fast. We've been going here for years. This isnt a "sit-down" type of place- hence the 3 star for atmosphere. Other than that, it's a great grab-and-go spot.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Chicken Wings
Restaurantji Recommends
No free refills. Won't go again.
Atmosphere: 1
Food: 1
Service: 1
I've eaten at this American Deli multiple times, but today may be the last. The customer service was great, however, when I got home the food was not good at all. My philly cheesesteak had entirely to much grease causing the onion and cheese to slip and slide...The wings had a foul smell and the meat was mushy. It seemed to me like they were frozen wings that had been unthawed in hot water which made them mushy on the inside. According to my daughter, her wings smelled terrible and tasted awful. As for the tenders, I got (2) but, really only had half of one because they were mostly just crust. So, as for now, No more American Deli. I called and informed the cashier ( standing in for manager) of my misfortune with them and she apologized and said, "she would let the manager know". This trip was disappointing after spending $42.22 for food not worth eating.
Atmosphere: 5
Service: 5
No drink refills? Why?
Atmosphere: 4
Food: 5
Service: 4
My husband placed an online order through their website, picked it up and brought it home. Once home we realized nothing about the order was correct, he called the store for a resolution. He was told to go back online to resolve the issue. There was zero access on the site to dispute an order or ask for a refund, so I went to the store. When I was explaining the issue, an Asian man walked up and started complaining about door dash. I tried to explain we didn't use door dash but he would not listen or even speak to me. He would only speak to his employee and tell her what to say to me. His misogynistic behavior was completely uncalled for. All he kept saying was " who is gonna pay and fix mistake". I said it wasn't my mistake and asked for them to be remade or refunded. He finally agreed to remake but kept on the same loop of blaming door dash and bitching on who was gonna pay to fix his mistake. I finally received my corrected order but those teeny tiny wings were very overcooked on purpose. I will never be ordering these quail wings again and no patron should be treated this way. The cashiers were very sweet and kind and it makes me sad that they work with such a crappy boss because lord knows how awful he must treat them. Most disgusting wings I have ever eaten
Food: 1
Service: 1
The first time I ate here the food was great it brought me back for a second time. The second time not so great. Guess it depends on who's cooking that day to how good the food will be. Somehow I lost the photos of the last visit on my phone somewhere hope I find them so I can show the difference. Nice portions the first time and tastes great. The second time my sub seemed a little skimpy and so did the fries got half the amount as the first time and this time it was all butt ends of the fries and they overcooked them so sadly had to throw away most of what they called the fries. I will stick to the other location down the road as I haven't had bad service from them yet. Wish this location was consistent on service I really liked the service the first time. The second time even though the food wasn't great the service was still friendly
Atmosphere: 3
Food: 3
Service: 5
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