Improved service amazing hospitality with new ownership
Atmosphere: 5
Food: 5
Service: 5
Emily
Quick and Fresh! That’s the way to do it!
Nick Maples
Wow went from one Dunkin donuts down the street to the next and both are terrible the girl at this one dropped my cup on the floor picked it back up and put the sticker on it set it on the counter then after I ask for a refund tell me 🙂↔️ and walked out the store
Tay Braxton
Drink was made incorrectly twice even after the employees confirming what I ordered. If you can’t properly make a customers order at least have a better attitude.
Food: 1
Service: 1
Carla Holloway
I got the mango smoothie always prepared great employees are friendly
Atmosphere: 4
Food: 4
Service: 5
Denise
Very kind and respectful employees. Clean, friendly and comfortable. The donuts were fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Deb Cooper
The attitude was horrible. My Minchkins donut holes were cold like they just took them out of the fridge. They were stale, and tasted terrible. I was very disappointed. I will not be stopping here again. I will be calling corporate the next business day.
Atmosphere: 1
Food: 1
Service: 1
Personal private
Kind of hidden spot if you not on maps sure you will loose sight that there is a dunkin
We came all the way to Newnan instead of the sharpsburg location. Niema was very nice and got all of our orders correct. She also has a beautiful smile.
Atmosphere: 5
Food: 5
Service: 5
Ashley Tharpe
Pulled through the drive thru to get an iced coffee and specifically said caramel latte with almond milk and size medium. When we got to the window the girl working handed us the coffee and we asked to make sure it was almond milk due to my dairy allergy anf she rudely said nope you didn’t say that and continued to argue saying we didn’t rather than just fixing it and went on to tell us if we had an allergy none of them should’ve been dairy and we needed to tell her that so we explained it was just for me and basically went back and forth. She was extremely argumentative and rude. She was working the 7:00 pm shift with braids and tattoos on both of her arms. Definitely will not make the mistake of going to this dunkin again. And wish I could rate it negative zero stars. Let her know she needs to work on her customer service skills. Hire better!
Tim McLeod
Every morning I place my order and the same lady is literally running the show, never waiting and she's always as pleasant for someone dealing with the public before 5 am, she needs a raise
Atmosphere: 5
Food: 5
Service: 5
J B
Big fan of Dunkin Donuts. This past Sunday I ordered with the app for the first time and was thrilled that my order was waiting for me when I arrived. I want to thank the young man that was working at 6:30AM on Sunday. He even put my 4 donuts in a small box instead of what some do and stick in a bag that messes the frosting up. I appreciate the excellent customer service. Since this Newnan location is closest to home I will come by more often. Grand-daughters enjoyed the donuts and Munchkins. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Brittany Battle
The woman who got my order through the drive through was very sweet and extremely nice to myself and my kids it’s not often you come across nice people like her anymore! I was here 06/09/2025 at 8:15 am
Fresh donuts and coffee here
Atmosphere: 5
Food: 5
Service: 5
Amazing store
Atmosphere: 5
Food: 5
Service: 5
Improved service amazing hospitality with new ownership
Atmosphere: 5
Food: 5
Service: 5
Quick and Fresh! That’s the way to do it!
Wow went from one Dunkin donuts down the street to the next and both are terrible the girl at this one dropped my cup on the floor picked it back up and put the sticker on it set it on the counter then after I ask for a refund tell me 🙂↔️ and walked out the store
Drink was made incorrectly twice even after the employees confirming what I ordered. If you can’t properly make a customers order at least have a better attitude.
Food: 1
Service: 1
I got the mango smoothie always prepared great employees are friendly
Atmosphere: 4
Food: 4
Service: 5
Very kind and respectful employees. Clean, friendly and comfortable. The donuts were fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
The attitude was horrible. My Minchkins donut holes were cold like they just took them out of the fridge. They were stale, and tasted terrible. I was very disappointed. I will not be stopping here again. I will be calling corporate the next business day.
Atmosphere: 1
Food: 1
Service: 1
Kind of hidden spot if you not on maps sure you will loose sight that there is a dunkin
Atmosphere: 2
Food: 5
Service: 4
Restaurantji Recommends
We came all the way to Newnan instead of the sharpsburg location. Niema was very nice and got all of our orders correct. She also has a beautiful smile.
Atmosphere: 5
Food: 5
Service: 5
Pulled through the drive thru to get an iced coffee and specifically said caramel latte with almond milk and size medium. When we got to the window the girl working handed us the coffee and we asked to make sure it was almond milk due to my dairy allergy anf she rudely said nope you didn’t say that and continued to argue saying we didn’t rather than just fixing it and went on to tell us if we had an allergy none of them should’ve been dairy and we needed to tell her that so we explained it was just for me and basically went back and forth. She was extremely argumentative and rude. She was working the 7:00 pm shift with braids and tattoos on both of her arms. Definitely will not make the mistake of going to this dunkin again. And wish I could rate it negative zero stars. Let her know she needs to work on her customer service skills. Hire better!
Every morning I place my order and the same lady is literally running the show, never waiting and she's always as pleasant for someone dealing with the public before 5 am, she needs a raise
Atmosphere: 5
Food: 5
Service: 5
Big fan of Dunkin Donuts. This past Sunday I ordered with the app for the first time and was thrilled that my order was waiting for me when I arrived. I want to thank the young man that was working at 6:30AM on Sunday. He even put my 4 donuts in a small box instead of what some do and stick in a bag that messes the frosting up. I appreciate the excellent customer service. Since this Newnan location is closest to home I will come by more often. Grand-daughters enjoyed the donuts and Munchkins. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
The woman who got my order through the drive through was very sweet and extremely nice to myself and my kids it’s not often you come across nice people like her anymore! I was here 06/09/2025 at 8:15 am
Atmosphere: 5
Food: 5
Service: 5
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