Einstein’s typically has good service and food but my most recent experience was not good due to being double charged on their app by my bank plus Einstein app took away 200 points for something I had to pay to get. I placed an order for 2 sandwich and 2 drinks for $32.70 plus got another sandwich for 200 points. The app had no problem taking my money and points but the store did not get the order. They insist I make the order again and if I had problems with the charges to contact corporate. I was charged another $32.70 plus $10.26 (originally suppose to be a free sandwich). The app & my bank account reflected the double charge. I was charged a total of about about $76 plus 200 points for 3 sandwiches and 2 drinks. I did reach out to corporate/ guest services on a midday Monday with message and tried calling but no success. IDK if this Google review that I left several days later helped to move things forward but that Friday night, my points were given back. On the following TH, my bank account reflected a $32.70 refund. I feel hesitant on using the app which I used to love. The restaurant, employees, & food is all good and it is a great place to grab a bite for breakfast or lunch. There is usually a wait when you order inside but it is good and fresh.
Atmosphere: 4
Food: 4
Service: 4
stanley moore
It is a very, very hospitable place to go.And have a bagelThe people are very nice and attentive to your needs, and the ambiance is outstanding.
Definitely a must if you're a bagel person, my choice was amazing. Pretty good beverages aswell, overall clean facility, customer service could be more friendly.
Atmosphere: 5
Food: 5
Service: 3
mike walker
One sandwich was on wrong bagel. Other than that, it was great.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich
Serenity Fuller
Food is really good
Atmosphere: 5
Food: 5
Service: 5
Tammie Thompson
Great bagels!
Atmosphere: 5
Food: 5
Service: 5
Rachael Breyne
Was finally able to make my schedule work and get in to try the bagel I had been wanting, and it didn't disappoint. I got the Maplehouse Egg sandwich, and my husband got the Bacon, Avocado & Tomato sandwich. Both were great. The iced coffee was a little strong for me, but I was enjoying my sandwich too much to get it fixed.
Atmosphere: 5
Food: 5
Service: 5
Genesis Valle
I recently had surgery on my leg and one of the employees named Allen was so kind enough to help me and the service was great! Very nice young man and food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Bagel
Jesus Martin
Fernando was nice and welcoming and so was the manager Ellie. Alongside the amazing bagels both also deserve recognition for their hard work because never once have I had an issue or witness any disorganization!
Had the Octoberfest bagel sandwich, a twice baked hashbrown and the Maple Bagel sandwich. Also had an iced mocha latte and an iced chai latte. Unfortunately, none of it was very good. The Octoberfest sandwich was ok but it needed to be toasted and just fell apart. The Maple sandwich was too sweet to eat and the microwave sausage and bacon was underwhelming and tasteless. The twice baked hashbrown seemed like it hadn't even been baked once. The potatoes were actually not done all the way through. The chai latte had a funny taste that made me question the milk in it and the mocha was just ok. All in all we spent about $30 and ate less than half of what we ordered. It was disappointing. I will say that the service was very nice and everyone was very friendly. Don't feel the need to come back, though.
Atmosphere: 3
Food: 1
Service: 5
Sarah Calendar
I come in every now and then to Einstein's the manager is BEYOND AMAZING SHE IS always so welcoming. However it's her younger staff that seem to slack off at times. I've come thru the drive thru about 3 weeks ago and had to wait 20ish minutes for my coffee because two girl were just goofing off in the drive thru. I'm not sure what there names are but one was blonde and the other I believe was a manger because she had on a shirt different from the other girl. I just see how the manger works very hard to keep this place in check and I know she would like to know if someone wasn’t staying on task;)
Atmosphere: 2
Food: 4
Service: 2
Debra Henle
Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Manzar Ally
Its but but twice expensive than starbucks
Atmosphere: 5
Food: 5
Service: 5
Ariel Carter
I wanted to try this place a few times before reviewing and I absolutely LOVE it! The staff is always so kind and friendly, and the food is delicious. I always get the All-Nighter egg sandwich - 10/10 every time!
Einstein’s typically has good service and food but my most recent experience was not good due to being double charged on their app by my bank plus Einstein app took away 200 points for something I had to pay to get. I placed an order for 2 sandwich and 2 drinks for $32.70 plus got another sandwich for 200 points. The app had no problem taking my money and points but the store did not get the order. They insist I make the order again and if I had problems with the charges to contact corporate. I was charged another $32.70 plus $10.26 (originally suppose to be a free sandwich). The app & my bank account reflected the double charge. I was charged a total of about about $76 plus 200 points for 3 sandwiches and 2 drinks. I did reach out to corporate/ guest services on a midday Monday with message and tried calling but no success. IDK if this Google review that I left several days later helped to move things forward but that Friday night, my points were given back. On the following TH, my bank account reflected a $32.70 refund. I feel hesitant on using the app which I used to love. The restaurant, employees, & food is all good and it is a great place to grab a bite for breakfast or lunch. There is usually a wait when you order inside but it is good and fresh.
Atmosphere: 4
Food: 4
Service: 4
It is a very, very hospitable place to go.And have a bagelThe people are very nice and attentive to your needs, and the ambiance is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Amazing food!!! Looks awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Avocado Toast
Definitely a must if you're a bagel person, my choice was amazing. Pretty good beverages aswell, overall clean facility, customer service could be more friendly.
Atmosphere: 5
Food: 5
Service: 3
One sandwich was on wrong bagel. Other than that, it was great.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich
Food is really good
Atmosphere: 5
Food: 5
Service: 5
Great bagels!
Atmosphere: 5
Food: 5
Service: 5
Was finally able to make my schedule work and get in to try the bagel I had been wanting, and it didn't disappoint. I got the Maplehouse Egg sandwich, and my husband got the Bacon, Avocado & Tomato sandwich. Both were great. The iced coffee was a little strong for me, but I was enjoying my sandwich too much to get it fixed.
Atmosphere: 5
Food: 5
Service: 5
I recently had surgery on my leg and one of the employees named Allen was so kind enough to help me and the service was great! Very nice young man and food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese Bagel
Fernando was nice and welcoming and so was the manager Ellie. Alongside the amazing bagels both also deserve recognition for their hard work because never once have I had an issue or witness any disorganization!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had the Octoberfest bagel sandwich, a twice baked hashbrown and the Maple Bagel sandwich. Also had an iced mocha latte and an iced chai latte. Unfortunately, none of it was very good. The Octoberfest sandwich was ok but it needed to be toasted and just fell apart. The Maple sandwich was too sweet to eat and the microwave sausage and bacon was underwhelming and tasteless. The twice baked hashbrown seemed like it hadn't even been baked once. The potatoes were actually not done all the way through. The chai latte had a funny taste that made me question the milk in it and the mocha was just ok. All in all we spent about $30 and ate less than half of what we ordered. It was disappointing.
I will say that the service was very nice and everyone was very friendly.
Don't feel the need to come back, though.
Atmosphere: 3
Food: 1
Service: 5
I come in every now and then to Einstein's the manager is BEYOND AMAZING SHE IS always so welcoming. However it's her younger staff that seem to slack off at times. I've come thru the drive thru about 3 weeks ago and had to wait 20ish minutes for my coffee because two girl were just goofing off in the drive thru. I'm not sure what there names are but one was blonde and the other I believe was a manger because she had on a shirt different from the other girl. I just see how the manger works very hard to keep this place in check and I know she would like to know if someone wasn’t staying on task;)
Atmosphere: 2
Food: 4
Service: 2
Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Its but but twice expensive than starbucks
Atmosphere: 5
Food: 5
Service: 5
I wanted to try this place a few times before reviewing and I absolutely LOVE it! The staff is always so kind and friendly, and the food is delicious. I always get the All-Nighter egg sandwich - 10/10 every time!
Atmosphere: 5
Food: 5
Service: 5
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