When you go to a McDonald's restaurant, you know what you're getting as far as the food. The only thing that distinguishes one from another is the level of service you receive from the staff that works there. I visit a number of McDonald's restaurants on a fairly regular basis. This one, I avoid at all costs, even though it is the closest McDonald's to my house. The service I have received here has been among the worst service of any McDonald's anywhere.
Atmosphere: 1
Food: 1
Service: 1
Kammy Snyder
Best McDonald’s & They have a new Crew Member & New Manager 2 & Hot Chicken Sandwich & Hot French fries 🍟 & Crip Dr Pepper I don’t have a picture because it was so Yummy That chicken sandwich was better than Chick-fil-A so saying 👩🍳 kiss 💋 & 🎄 Merry Christmas 2025 Merry Christmas 🎄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Dr Pepper, French Fries, Chicken Mcnuggets, Double Quarter Pounder with Cheese, Crispy Chicken Sandwich
Forrest Miller
Excellent experience today. I was here a few days ago and it was not good at all. Today, I couldn't ask for anything better. They were out of a certain item I ordered but quickly replaced it with an option of my choosing. They were very apologetic. The rest of the food was better than the pictures! Awesome turn around! Very professional and engaging!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Dr Pepper, Double Cheeseburger, Quarter Pounder Hamburger, Sausage Mcmuffin, Double Quarter Pounder with Cheese, Crispy Chicken Sandwich
Katherine Keller
Drive thru workers are always so nice and they’ve never gotten an order wrong!
Atmosphere: 5
Food: 5
Service: 5
Matthew Heeter
Fast and fresh as always
Atmosphere: 5
Food: 5
Service: 5
William
We had a great experience due to manager Janiyah! Her attitude and customer service was absolutely amazing! My wife and I loved her professionalism, patience, accommodating our request, and all around positive service with a smile. The store was very clean as well. I wish all people in the service industry were like her.
Atmosphere: 5
Food: 5
Service: 5
John Walls
Didn't receive my 2 strawberry pies AGAIN! MY NUGGETS WERE NOT EDIBLE. HARD OLD COLD. WASTED $35 FOR UBER EATS & I STILL HAVE NOTHING TO EAT
Jeremy Baity
Whoever was cooking the steak this morning did an outstanding job. Well seasoned perfectly cooked. Also, the customer service this morning was outstanding. Great experience
Atmosphere: 5
Food: 5
Service: 5
Lexi Aldridge
This McDonald’s is great. Awesome customer service, great food at the right temperatures, and I never have to wait long. The manager is nice too!
Atmosphere: 5
Food: 5
Service: 5
Cynthia Wike
I wouldn’t even give a one star… The bun on my chicken sandwiches were hard as a ROCK… how can you serve a customer such horrible food?
Just got a quarter pounder with cheese, no onion, large fry, and a coke. They did not remove onions, glad I just dislike onions and am not allergic. Couldn't even eat burger as it wasn't even cooked. It also was really goopy in texture. Would not be recommending this mcdonalds to anyone. Not worth the time to go back to complain, but i do feel robbed.
Atmosphere: 3
Food: 1
Service: 1
angellena miceli
Came at 11pm, says online that they dont close until midnight. Waited 15 minutes and said hello like 5 times throughout that timeframe, no responses at all so I ended up leaving as well as the other 2 cars behind me. Multiple people were inside working though...
Atmosphere: 1
Food: 1
Service: 1
Maria Perez
Friendly service , fresh food.
Atmosphere: 5
Food: 5
Service: 5
Katherine Dawn Gallo Furlong (Kay)
Fully-staffed Closed Early Ignoring App Orders Already Placed and Left Several Cars just waiting at the drive-thru for 10 minutes with no response until turning off the lights.
Our McDonald's has hours on the door until 11pm but online and on the app it notes midnight. I have a confirmed mobile order at 10:54 right when I pulled up to the drive through to pick up my food (only a Coke and fries my kid wanted). The 6 people inside had ignored two cars (including mine) at the drive-thru lanes. In the next 6 minutes 3 more cars got in line at the drive through.
Nobody responded to us at the drive-thru, nor even attempted to tell us they were closed. At 11pm they started turning off the inside lights. At about 11:05 several cars backed up and left.
I tried to see if there's a way to cancel my order on the app, but there wasn't. I pulled around to the front and saw one worker eating, one taking up trash but 4 others were just milling about. When the person at the front eating answered my knock, he said he checked and my online order wasn't showing, so I asked for the manager's name and phone number but nobody came back.
The workers inside all made a few non-essential passes behind the register and cook area to glance out at me, but withlut a purpose, just doubling back to where they started.
It's bad enough to close early but pisses customers off when they just let you sit there. I'm also out the cost of my order and just plain mad that they would choose to close early and just mill about inside while ignoring customers who were waiting at the drive-thru.
At one point I saw some lady who appeared to be the shift manager also look out towards me but like everyone else just sort of had a smirk on her face and wanted to see the pissed off customer. Corporate apologized forwarded the feedback to the owner, who never responded.
The app and website posted open until midnight but they decided, fully-staffed to close at 10:53 pm and not even have the courtesy to tell customers waiting that they're closed.
Atmosphere: 1
Food: 3
Service: 1
Michael Mobley III
Ordered 2 mcchickens and a small fry and pretty sure I’ve got food poisoning. Very unfortunate visit here will never be back
When you go to a McDonald's restaurant, you know what you're getting as far as the food. The only thing that distinguishes one from another is the level of service you receive from the staff that works there. I visit a number of McDonald's restaurants on a fairly regular basis. This one, I avoid at all costs, even though it is the closest McDonald's to my house. The service I have received here has been among the worst service of any McDonald's anywhere.
Atmosphere: 1
Food: 1
Service: 1
Best McDonald’s & They have a new Crew Member & New Manager 2 & Hot Chicken Sandwich & Hot French fries 🍟 & Crip Dr Pepper I don’t have a picture because it was so Yummy That chicken sandwich was better than Chick-fil-A so saying 👩🍳 kiss 💋 & 🎄 Merry Christmas 2025 Merry Christmas 🎄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Dr Pepper, French Fries, Chicken Mcnuggets, Double Quarter Pounder with Cheese, Crispy Chicken Sandwich
Excellent experience today. I was here a few days ago and it was not good at all. Today, I couldn't ask for anything better. They were out of a certain item I ordered but quickly replaced it with an option of my choosing. They were very apologetic. The rest of the food was better than the pictures! Awesome turn around! Very professional and engaging!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger, Dr Pepper, Double Cheeseburger, Quarter Pounder Hamburger, Sausage Mcmuffin, Double Quarter Pounder with Cheese, Crispy Chicken Sandwich
Drive thru workers are always so nice and they’ve never gotten an order wrong!
Atmosphere: 5
Food: 5
Service: 5
Fast and fresh as always
Atmosphere: 5
Food: 5
Service: 5
We had a great experience due to manager Janiyah! Her attitude and customer service was absolutely amazing! My wife and I loved her professionalism, patience, accommodating our request, and all around positive service with a smile. The store was very clean as well. I wish all people in the service industry were like her.
Atmosphere: 5
Food: 5
Service: 5
Didn't receive my 2 strawberry pies AGAIN! MY NUGGETS WERE NOT EDIBLE. HARD OLD COLD. WASTED $35 FOR UBER EATS & I STILL HAVE NOTHING TO EAT
Whoever was cooking the steak this morning did an outstanding job. Well seasoned perfectly cooked. Also, the customer service this morning was outstanding. Great experience
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s is great. Awesome customer service, great food at the right temperatures, and I never have to wait long. The manager is nice too!
Atmosphere: 5
Food: 5
Service: 5
I wouldn’t even give a one star… The bun on my chicken sandwiches were hard as a ROCK… how can you serve a customer such horrible food?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just got a quarter pounder with cheese, no onion, large fry, and a coke. They did not remove onions, glad I just dislike onions and am not allergic. Couldn't even eat burger as it wasn't even cooked. It also was really goopy in texture. Would not be recommending this mcdonalds to anyone. Not worth the time to go back to complain, but i do feel robbed.
Atmosphere: 3
Food: 1
Service: 1
Came at 11pm, says online that they dont close until midnight. Waited 15 minutes and said hello like 5 times throughout that timeframe, no responses at all so I ended up leaving as well as the other 2 cars behind me. Multiple people were inside working though...
Atmosphere: 1
Food: 1
Service: 1
Friendly service , fresh food.
Atmosphere: 5
Food: 5
Service: 5
Fully-staffed Closed Early Ignoring App Orders
Already Placed and Left Several Cars just
waiting at the drive-thru for 10 minutes with no response until turning off the lights.
Our McDonald's has hours on the door until 11pm but online and on the app it notes midnight. I have a confirmed mobile order at 10:54 right when I pulled up to the drive through to pick up my food (only a Coke and fries my kid wanted). The 6 people inside had ignored two cars (including mine) at the drive-thru lanes. In the next 6 minutes 3 more cars got in line at the drive through.
Nobody responded to us at the drive-thru, nor
even attempted to tell us they were closed. At
11pm they started turning off the inside lights. At about 11:05 several cars backed up and left.
I tried to see if there's a way to cancel my order on the app, but there wasn't. I pulled around to the front and saw one worker eating, one taking up trash but 4 others were just milling about. When the person at the front eating answered my knock, he said he checked and my online order wasn't showing, so I asked for the manager's name and phone number but nobody came back.
The workers inside all made a few non-essential passes behind the register and cook area to glance out at me, but withlut a purpose, just doubling back to where they started.
It's bad enough to close early but pisses
customers off when they just let you sit there. I'm also out the cost of my order and just plain mad that they would choose to close early and just mill about inside while ignoring customers who were waiting at the drive-thru.
At one point I saw some lady who appeared to be the shift manager also look out towards me but like everyone else just sort of had a smirk on her face and wanted to see the pissed off customer. Corporate apologized forwarded the feedback to the owner, who never responded.
The app and website posted open until midnight but they decided, fully-staffed to close at 10:53 pm and not even have the courtesy to tell customers waiting that they're closed.
Atmosphere: 1
Food: 3
Service: 1
Ordered 2 mcchickens and a small fry and pretty sure I’ve got food poisoning. Very unfortunate visit here will never be back
Food: 1
Service: 1
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