Manager and African American cashier were extremely rude. I’m a regular customer to this location and I’ve noticed the take-a-break smoothie I order has been tasting watered down and the only way to not have that taste is to order more strawberries. When I went in with a full smoothie after only one sip and cup still full and I asked if it could be remade the cashier argued with me and rolled her eyes. Once it was made I was given a sample to taste the new one which was fine to me. After hearing the manager take on the issue as juvenile as the cashier, I asked for her DM or GM information to which I was told it was online rudely. I will no longer give my money to an establishment that acts so poorly and basically says take it as is. I typically purchase smoothies 2-3 times a week and this was my first time refusing to accept something subpar. Might be time to add Smoothie King to the boycott list for an establishment that doesn’t appreciate our dollars and disrespectful behavior towards people who complain, even with a respectful approach to ask for them to make it right.
Nathaniel Tedder
Excellent service each visit. Great pre-golf round drink.
Lauren B.
Always an excellent experience here, service moves quickly but I still feel appreciated and cared for even though it’s a drive through! I choose this shop over nearby smoothie planet every time. Thank you Laurie!
Angel Latmore
Service is great. The menu board can be a little overwhelming at the drive-thru but every time I’ve came through all the people that work there have been very inviting, always answering my questions perfectly and never seem irritated, because I can ask a lot of questions lol. I would also like to shout out Jordan, she’s always so sweet and when I come when there are rushes, she handles the store very well and keeps the drive-thru moving!!
Joe Good
Customer Service and Reward Redemption Treating Required for Mr. Jackson at this location. As a loyal and frequent customer to this Smoothie King, I had one of the worst experiences using a buy a 20oz smoothie and get one free from this location on 06/22/25. Jackson was the representative from Smoothies King and his customer service was horrible. I placed my order via window for a 20oz smoothie with Mr. Jackson and once I arrived at the payment window I sat there for at least 5 minutes before Jackson arrived to take my payment. While waiting to render payment I discovered via the Smoothie King app that I had a BOGO of a 20oz smoothie that was expiring today, so when Mr Jackson arrived to take my payment I explained to him that I was sorry for the inconvenience but I would like to use my BOGO reward today. Mr Jackson gave me the look of disbelief and he tried to explain to me that I couldn't use the reward unless I purchased another 20oz separate from what I just purchased due to closing the ticket out. I politely explained to Mr Jackson that I'm very aware of the reward program due to being a member for over 1 yr. I asked Mr Jackson for a member of management for clarity and he explained to me that he was the acting supervisor at the time. Mr Jackson eventually accepted the BOGO reward but not without dissatisfaction of customer service. I USED to visit this location on a daily but going forward I think I'll be exploring other options. The closing note of this trip is that once Mr Jackson arrived at the window with my order he handed me one smoothie and said have a great day, I paused and looked at him and asked where is my second smoothie. He paused for a moment and handed me the second smoothie. Just to think I was ready to render a $5 tip due to the inconvenience but it lead to this. Stay safe out there y'all on those Smoothie 🌊
Val W
The staff is amazing!!! They are so helpful. And the ingredients are always fresh!!! Love the smoothie bowls
Atmosphere: 5
Food: 5
Service: 5
Payton Gray
Always very pleasant and efficient. They make my favorite smoothies in Newnan :)
Atmosphere: 5
Food: 5
Service: 5
Toni Rosalez
Absolutely love this smoothie king! Great service and very nice employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Alivia Jarrett
I just adore this location! I am always met with excellent service and helpful in app savings! Thank you all for doing what you do!!!!
Always the best drinks
Manager and African American cashier were extremely rude. I’m a regular customer to this location and I’ve noticed the take-a-break smoothie I order has been tasting watered down and the only way to not have that taste is to order more strawberries. When I went in with a full smoothie after only one sip and cup still full and I asked if it could be remade the cashier argued with me and rolled her eyes. Once it was made I was given a sample to taste the new one which was fine to me. After hearing the manager take on the issue as juvenile as the cashier, I asked for her DM or GM information to which I was told it was online rudely. I will no longer give my money to an establishment that acts so poorly and basically says take it as is. I typically purchase smoothies 2-3 times a week and this was my first time refusing to accept something subpar. Might be time to add Smoothie King to the boycott list for an establishment that doesn’t appreciate our dollars and disrespectful behavior towards people who complain, even with a respectful approach to ask for them to make it right.
Excellent service each visit. Great pre-golf round drink.
Always an excellent experience here, service moves quickly but I still feel appreciated and cared for even though it’s a drive through! I choose this shop over nearby smoothie planet every time. Thank you Laurie!
Service is great. The menu board can be a little overwhelming at the drive-thru but every time I’ve came through all the people that work there have been very inviting, always answering my questions perfectly and never seem irritated, because I can ask a lot of questions lol. I would also like to shout out Jordan, she’s always so sweet and when I come when there are rushes, she handles the store very well and keeps the drive-thru moving!!
Customer Service and Reward Redemption Treating Required for Mr. Jackson at this location. As a loyal and frequent customer to this Smoothie King, I had one of the worst experiences using a buy a 20oz smoothie and get one free from this location on 06/22/25. Jackson was the representative from Smoothies King and his customer service was horrible. I placed my order via window for a 20oz smoothie with Mr. Jackson and once I arrived at the payment window I sat there for at least 5 minutes before Jackson arrived to take my payment. While waiting to render payment I discovered via the Smoothie King app that I had a BOGO of a 20oz smoothie that was expiring today, so when Mr Jackson arrived to take my payment I explained to him that I was sorry for the inconvenience but I would like to use my BOGO reward today. Mr Jackson gave me the look of disbelief and he tried to explain to me that I couldn't use the reward unless I purchased another 20oz separate from what I just purchased due to closing the ticket out.
I politely explained to Mr Jackson that I'm very aware of the reward program due to being a member for over 1 yr. I asked Mr Jackson for a member of management for clarity and he explained to me that he was the acting supervisor at the time. Mr Jackson eventually accepted the BOGO reward but not without dissatisfaction of customer service. I USED to visit this location on a daily but going forward I think I'll be exploring other options. The closing note of this trip is that once Mr Jackson arrived at the window with my order he handed me one smoothie and said have a great day, I paused and looked at him and asked where is my second smoothie. He paused for a moment and handed me the second smoothie. Just to think I was ready to render a $5 tip due to the inconvenience but it lead to this. Stay safe out there y'all on those Smoothie 🌊
The staff is amazing!!! They are so helpful. And the ingredients are always fresh!!! Love the smoothie bowls
Atmosphere: 5
Food: 5
Service: 5
Always very pleasant and efficient. They make my favorite smoothies in Newnan :)
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this smoothie king! Great service and very nice employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
I just adore this location! I am always met with excellent service and helpful in app savings! Thank you all for doing what you do!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
JORDAN BRST MANAGER EVER ANF
Atmosphere: 5
Food: 5
Service: 5
My smoothie was the highlight of my day. Not to mention the impeccable service of the kindest workers Vaughn and Drey!!!💖🫶🏻🥤
Atmosphere: 5
Food: 5
Service: 5
Very nice.
Vegetarian options: Most are yummy and healthy.
Atmosphere: 5
Food: 5
Service: 5
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Daily Warrior
I love me some Smoothie King!! I come here at least 4 or 5 times a week and the smoothies are always consistent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Activator Recovery Blueberry Strawberry
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