The worst place in newnan they take one hour for a cup of coffee
Atmosphere: 1
Food: 1
Service: 1
Nic P
My sugar cookie latte was perfect
Atmosphere: 5
Food: 5
Service: 5
EarthToBrenda
I am constantly getting uncooked/cold not toasted food from this location. Please teach your staff how to operate a toaster oven. Also, not cutting and opening a bagel before toasting it is just LAZY.
Atmosphere: 4
Food: 1
Service: 1
GlobalVoyager
I couldn’t connect my laptop; the power outlets at the tables aren’t working
Atmosphere: 2
Food: 2
Service: 2
Evan Quimby
I ordered an iced chai latte in the drive through and it came out hot. I then said that my order was wrong then they told me that that’s not right. And that I was wrong. I then went inside to ask about it and was told to leave.
Food: 1
Angee
Made our order perfectly! Very professional and friendly staff and baristas. After a long meeting, this was just what I needed.
Atmosphere: 5
Food: 5
Service: 5
Philip Barefield
J.T. is awesome. Going over and beyond.
Service: 5
anthony ivey
When they said they would hire 10,000 refugees before they would hire 1 vet. I dont go. Now they say it was a mistake
Atmosphere: 1
Food: 1
Service: 1
Lisa Ayres
Stopped in around 7am. Absolutely no line, no wait. Coffee and chai were both nice and hot! The lady at the window was very nice!
Atmosphere: 5
Food: 5
Service: 5
Nupur Patel
Service was slow and out of stock of most items . They also don’t take online orders
This is the only location I specifically do not leave a tip at lol. They give attitude every single time you do a mobile order like it’s not their job to field mobile orders. Then it takes 15 minutes at the drive thru for them to hand out some coffees and premade food. They atleast make the coffees good which is why I gave them 2 stars for food
Atmosphere: 1
Food: 2
Service: 1
Gary Thompson
Pulled out of the drive thru and got on the interstate. Then put our straws in for the first sip.....absolutely disgusting!!!! Wasted 20$ on 2 drinks that are trash. Definitely DO NOT recommend this location!!!!!
Atmosphere: 1
Food: 1
Service: 5
Kristina Gregg
Kaden is amazing!! He went above and beyond to make my daughter smile today. The best customer service I’ve experienced at this store.
Service: 5
Guo Phenix
This was my first experience ordering here, and sadly, it will also be my last. From the moment I walked in, I was struck by the vibrant atmosphere and the inviting aroma of freshly brewed drinks. However, I was left puzzled by the unprofessional demeanor of the manager and staff. I had ordered seven drinks for my team, but to my surprise, they had no bags available to carry them.
When I inquired about a bag, one employee handed me two tiny bags that clearly couldn't accommodate all the drinks. Confused, I asked if they had larger bags, and that's when the situation escalated. The employee approached the manager, who, rather loudly, seemed to misunderstand my request for a bigger bag entirely. In a rather animated manner, the employee even resorted to using hand gestures to illustrate what I meant.
Eventually, I was told there were no bags available. Since I had already received the two small bags, I then asked if they could provide two cup trays to help reorganize the drinks. Unfortunately, the response was a flat no, as they claimed to have nothing else to offer me. The manager's lack of adequate supplies and their response, which felt dismissive and rude, fell short of what I expected in terms of customer service and leadership.
Throughout this experience, I noticed the employees exchanging glances, perhaps sensing the tension in the air. While I can appreciate that the manager might have been having a tough day, all I was hoping for was for my beloved Starbucks brand to leave me with a positive impression, as it has done in the past.
Atmosphere: 5
Food: 5
Service: 1
Spencer Darlene
I don't understand how I can place my order online and still wait 15 additional minutes. I come to this location often and as of late it's always something. Then the guy at the window was so nonchalant. He didn't apologize or anything. You guy's need to do better!
The worst place in newnan they take one hour for a cup of coffee
Atmosphere: 1
Food: 1
Service: 1
My sugar cookie latte was perfect
Atmosphere: 5
Food: 5
Service: 5
I am constantly getting uncooked/cold not toasted food from this location. Please teach your staff how to operate a toaster oven. Also, not cutting and opening a bagel before toasting it is just LAZY.
Atmosphere: 4
Food: 1
Service: 1
I couldn’t connect my laptop; the power outlets at the tables aren’t working
Atmosphere: 2
Food: 2
Service: 2
I ordered an iced chai latte in the drive through and it came out hot. I then said that my order was wrong then they told me that that’s not right. And that I was wrong. I then went inside to ask about it and was told to leave.
Food: 1
Made our order perfectly! Very professional and friendly staff and baristas. After a long meeting, this was just what I needed.
Atmosphere: 5
Food: 5
Service: 5
J.T. is awesome. Going over and beyond.
Service: 5
When they said they would hire 10,000 refugees before they would hire 1 vet. I dont go. Now they say it was a mistake
Atmosphere: 1
Food: 1
Service: 1
Stopped in around 7am. Absolutely no line, no wait. Coffee and chai were both nice and hot! The lady at the window was very nice!
Atmosphere: 5
Food: 5
Service: 5
Service was slow and out of stock of most items . They also don’t take online orders
Restaurantji Recommends
This is the only location I specifically do not leave a tip at lol. They give attitude every single time you do a mobile order like it’s not their job to field mobile orders. Then it takes 15 minutes at the drive thru for them to hand out some coffees and premade food. They atleast make the coffees good which is why I gave them 2 stars for food
Atmosphere: 1
Food: 2
Service: 1
Pulled out of the drive thru and got on the interstate. Then put our straws in for the first sip.....absolutely disgusting!!!! Wasted 20$ on 2 drinks that are trash. Definitely DO NOT recommend this location!!!!!
Atmosphere: 1
Food: 1
Service: 5
Kaden is amazing!! He went above and beyond to make my daughter smile today. The best customer service I’ve experienced at this store.
Service: 5
This was my first experience ordering here, and sadly, it will also be my last. From the moment I walked in, I was struck by the vibrant atmosphere and the inviting aroma of freshly brewed drinks. However, I was left puzzled by the unprofessional demeanor of the manager and staff. I had ordered seven drinks for my team, but to my surprise, they had no bags available to carry them.
When I inquired about a bag, one employee handed me two tiny bags that clearly couldn't accommodate all the drinks. Confused, I asked if they had larger bags, and that's when the situation escalated. The employee approached the manager, who, rather loudly, seemed to misunderstand my request for a bigger bag entirely. In a rather animated manner, the employee even resorted to using hand gestures to illustrate what I meant.
Eventually, I was told there were no bags available. Since I had already received the two small bags, I then asked if they could provide two cup trays to help reorganize the drinks. Unfortunately, the response was a flat no, as they claimed to have nothing else to offer me. The manager's lack of adequate supplies and their response, which felt dismissive and rude, fell short of what I expected in terms of customer service and leadership.
Throughout this experience, I noticed the employees exchanging glances, perhaps sensing the tension in the air. While I can appreciate that the manager might have been having a tough day, all I was hoping for was for my beloved Starbucks brand to leave me with a positive impression, as it has done in the past.
Atmosphere: 5
Food: 5
Service: 1
I don't understand how I can place my order online and still wait 15 additional minutes. I come to this location often and as of late it's always something. Then the guy at the window was so nonchalant. He didn't apologize or anything. You guy's need to do better!
Service: 1
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