We were on our way home our 5yo granddaughter was very hangry. The traffic was bad, so we got off the exit and got her some Arby's. After a few bites her whole attitude changed and she said, "I feel so happy now". This was her first time having Arby's.
Atmosphere: 5
Food: 5
Service: 5
Marina Hada
The food was hot and fresh. The service was good too. It's just that the restaurant could use a deep clean.
Atmosphere: 3
Food: 4
Service: 4
yazrin chowdhury
I had a very disappointing experience at this location. When I tried to place an order at the drive-through, the employee named Brit asked me to pull over without confirming my order. At the window, she claimed she couldn’t hear me, and when I tried to respond, she abruptly closed the window in my face. Another employee eventually completed the order, but the entire interaction left me feeling quite upset. I hope the management addresses this issue to prevent similar experiences for other customers.
Service: 1
Sharzana Chowdhury
Today, I visited Arby's drive-thru to place an order. Since I don't frequent Arby's, I took a little time (less than 3 minutes) to decide on my order. I politely asked for a moment to decide, but the customer service representative, a young lady named "BRIT," was extremely rude and impatient from the start.
When I inquired about the prices, I could hear her getting noticeably agitated. I then asked what types of lemonades they offer, and instead of responding politely, she said she couldn't hear me and asked me to pull up to the window. When I tried to confirm my order at the window, she again claimed she couldn't hear me, this time with an irritated tone. Before I could even respond, she abruptly shut the window in my face.
Another employee came to the window, and I requested to cancel my order. I got BRIT's name and left, thanking them out of politeness, although none was deserved. While I understand the stress of working in a busy environment, it does not justify the rude, arrogant, and disrespectful behavior I experienced. I strongly recommend training your staff on how to interact with customers respectfully and professionally.
Atmosphere: 1
Food: 1
Service: 1
josh
5 stars across the board from drive through. Good fast food is hard to find nowadays.
Atmosphere: 5
Food: 5
Service: 5
Missy Miller
Always food is fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Joshua Myers
Perfect score card in the window is a great first step. Price, staff and food was all good. I want to thank the staff for doing a quality job today.
Atmosphere: 5
Food: 5
Service: 5
Alan Tankersley
This review pertains to the burgers. Do not waste your money or time on them. Also, they put about 3lbs of shredded lettuce on them, so beware.
Atmosphere: 4
Food: 1
Service: 5
Timothy Taylor
Staff were super friendly
Atmosphere: 5
Food: 5
Service: 5
Rob H
Fantastic Reuben. Better than Jason's Deli, Publix and The Village Corner. The staff was very courteous and I didn't wait long in line.
One thing to note, it came out piping hot. Wish I would have ordered two.
They was only taking cash as a payment. It’s 2024 let’s get it together!!
Mark Henry
Arby's is consistent. Can't beat the roast beef, and surprisingly they have a great fish sandwich.
Atmosphere: 4
Food: 4
Service: 4
Fix The Business
Food was very fresh and the place was clean. The staff has improved and they need a $1 to $2 dollar raise based on their support to keep this company going.
Atmosphere: 5
Food: 5
Service: 5
Robert Sims
Great atmosphere. The dining area was very clean and inviting. Great customer service! I ordered the Reunen combo with light sauce, curly fries, and a medium gatorade.
We were on our way home our 5yo granddaughter was very hangry. The traffic was bad, so we got off the exit and got her some Arby's. After a few bites her whole attitude changed and she said, "I feel so happy now". This was her first time having Arby's.
Atmosphere: 5
Food: 5
Service: 5
The food was hot and fresh. The service was good too. It's just that the restaurant could use a deep clean.
Atmosphere: 3
Food: 4
Service: 4
I had a very disappointing experience at this location. When I tried to place an order at the drive-through, the employee named Brit asked me to pull over without confirming my order. At the window, she claimed she couldn’t hear me, and when I tried to respond, she abruptly closed the window in my face. Another employee eventually completed the order, but the entire interaction left me feeling quite upset. I hope the management addresses this issue to prevent similar experiences for other customers.
Service: 1
Today, I visited Arby's drive-thru to place an order. Since I don't frequent Arby's, I took a little time (less than 3 minutes) to decide on my order. I politely asked for a moment to decide, but the customer service representative, a young lady named "BRIT," was extremely rude and impatient from the start.
When I inquired about the prices, I could hear her getting noticeably agitated. I then asked what types of lemonades they offer, and instead of responding politely, she said she couldn't hear me and asked me to pull up to the window. When I tried to confirm my order at the window, she again claimed she couldn't hear me, this time with an irritated tone. Before I could even respond, she abruptly shut the window in my face.
Another employee came to the window, and I requested to cancel my order. I got BRIT's name and left, thanking them out of politeness, although none was deserved. While I understand the stress of working in a busy environment, it does not justify the rude, arrogant, and disrespectful behavior I experienced. I strongly recommend training your staff on how to interact with customers respectfully and professionally.
Atmosphere: 1
Food: 1
Service: 1
5 stars across the board from drive through. Good fast food is hard to find nowadays.
Atmosphere: 5
Food: 5
Service: 5
Always food is fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Perfect score card in the window is a great first step. Price, staff and food was all good.
I want to thank the staff for doing a quality job today.
Atmosphere: 5
Food: 5
Service: 5
This review pertains to the burgers. Do not waste your money or time on them. Also, they put about 3lbs of shredded lettuce on them, so beware.
Atmosphere: 4
Food: 1
Service: 5
Staff were super friendly
Atmosphere: 5
Food: 5
Service: 5
Fantastic Reuben. Better than Jason's Deli, Publix and The Village Corner. The staff was very courteous and I didn't wait long in line.
One thing to note, it came out piping hot. Wish I would have ordered two.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love Arby's food
They was only taking cash as a payment. It’s 2024 let’s get it together!!
Arby's is consistent. Can't beat the roast beef, and surprisingly they have a great fish sandwich.
Atmosphere: 4
Food: 4
Service: 4
Food was very fresh and the place was clean. The staff has improved and they need a $1 to $2 dollar raise based on their support to keep this company going.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere. The dining area was very clean and inviting. Great customer service! I ordered the Reunen combo with light sauce, curly fries, and a medium gatorade.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben, Curly Fries
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