My son loves this place. The staff is amazing and they always get my order correct. No matter who's working I've never ran into any issues
Atmosphere: 5
Food: 5
Service: 5
Lora Geiger
Honestly my favorite fast food experience was coming here last night. Dre, Rocio the cashier and even Marcos the manager all treated my family incredibly well and made us so comfortable and happy with every question we had and everything we needed. I never have had Arby's but they worked with me and my coupons and earned a loyal customer by how they cared for not just me but my entire family. Id drive out of my way to go to this store! Awesome staff that really deserves a lot more then just my review. Thanks again team 😊
Atmosphere: 5
Food: 5
Service: 5
Rowan Palmer
Worst Philly I've ever had in my life. Gummy with no flavor and couldn't even taste the meat, could hardly even see any meat there was such a tiny amount. More cheese and sauce than meat. Looked NOTHING like the picture. Revolting
Food: 1
Recommended dishes: Philly Steak Sandwich
Likeyer Walker
The employees were the bomb!!! They deserve a raise!!
Atmosphere: 5
Food: 5
Service: 5
Tracye Neal
The curly fries are usually very good but today they were hard and cold. Not happy
Atmosphere: 4
Food: 2
Service: 3
Buster Ray
We were on our way home our 5yo granddaughter was very hangry. The traffic was bad, so we got off the exit and got her some Arby's. After a few bites her whole attitude changed and she said, "I feel so happy now". This was her first time having Arby's.
Atmosphere: 5
Food: 5
Service: 5
Marina Hada
The food was hot and fresh. The service was good too. It's just that the restaurant could use a deep clean.
Atmosphere: 3
Food: 4
Service: 4
yazrin chowdhury
I had a very disappointing experience at this location. When I tried to place an order at the drive-through, the employee named Brit asked me to pull over without confirming my order. At the window, she claimed she couldn’t hear me, and when I tried to respond, she abruptly closed the window in my face. Another employee eventually completed the order, but the entire interaction left me feeling quite upset. I hope the management addresses this issue to prevent similar experiences for other customers.
Today, I visited Arby's drive-thru to place an order. Since I don't frequent Arby's, I took a little time (less than 3 minutes) to decide on my order. I politely asked for a moment to decide, but the customer service representative, a young lady named "BRIT," was extremely rude and impatient from the start.
When I inquired about the prices, I could hear her getting noticeably agitated. I then asked what types of lemonades they offer, and instead of responding politely, she said she couldn't hear me and asked me to pull up to the window. When I tried to confirm my order at the window, she again claimed she couldn't hear me, this time with an irritated tone. Before I could even respond, she abruptly shut the window in my face.
Another employee came to the window, and I requested to cancel my order. I got BRIT's name and left, thanking them out of politeness, although none was deserved. While I understand the stress of working in a busy environment, it does not justify the rude, arrogant, and disrespectful behavior I experienced. I strongly recommend training your staff on how to interact with customers respectfully and professionally.
Atmosphere: 1
Food: 1
Service: 1
josh
5 stars across the board from drive through. Good fast food is hard to find nowadays.
Atmosphere: 5
Food: 5
Service: 5
Missy Miller
Always food is fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Joshua Myers
Perfect score card in the window is a great first step. Price, staff and food was all good. I want to thank the staff for doing a quality job today.
Atmosphere: 5
Food: 5
Service: 5
Alan Tankersley
This review pertains to the burgers. Do not waste your money or time on them. Also, they put about 3lbs of shredded lettuce on them, so beware.
I have only used thr drive through
The food is very good here!!
My son loves this place. The staff is amazing and they always get my order correct. No matter who's working I've never ran into any issues
Atmosphere: 5
Food: 5
Service: 5
Honestly my favorite fast food experience was coming here last night. Dre, Rocio the cashier and even Marcos the manager all treated my family incredibly well and made us so comfortable and happy with every question we had and everything we needed. I never have had Arby's but they worked with me and my coupons and earned a loyal customer by how they cared for not just me but my entire family. Id drive out of my way to go to this store! Awesome staff that really deserves a lot more then just my review. Thanks again team 😊
Atmosphere: 5
Food: 5
Service: 5
Worst Philly I've ever had in my life. Gummy with no flavor and couldn't even taste the meat, could hardly even see any meat there was such a tiny amount. More cheese and sauce than meat. Looked NOTHING like the picture. Revolting
Food: 1
Recommended dishes: Philly Steak Sandwich
The employees were the bomb!!! They deserve a raise!!
Atmosphere: 5
Food: 5
Service: 5
The curly fries are usually very good but today they were hard and cold. Not happy
Atmosphere: 4
Food: 2
Service: 3
We were on our way home our 5yo granddaughter was very hangry. The traffic was bad, so we got off the exit and got her some Arby's. After a few bites her whole attitude changed and she said, "I feel so happy now". This was her first time having Arby's.
Atmosphere: 5
Food: 5
Service: 5
The food was hot and fresh. The service was good too. It's just that the restaurant could use a deep clean.
Atmosphere: 3
Food: 4
Service: 4
I had a very disappointing experience at this location. When I tried to place an order at the drive-through, the employee named Brit asked me to pull over without confirming my order. At the window, she claimed she couldn’t hear me, and when I tried to respond, she abruptly closed the window in my face. Another employee eventually completed the order, but the entire interaction left me feeling quite upset. I hope the management addresses this issue to prevent similar experiences for other customers.
Service: 1
Restaurantji Recommends
Today, I visited Arby's drive-thru to place an order. Since I don't frequent Arby's, I took a little time (less than 3 minutes) to decide on my order. I politely asked for a moment to decide, but the customer service representative, a young lady named "BRIT," was extremely rude and impatient from the start.
When I inquired about the prices, I could hear her getting noticeably agitated. I then asked what types of lemonades they offer, and instead of responding politely, she said she couldn't hear me and asked me to pull up to the window. When I tried to confirm my order at the window, she again claimed she couldn't hear me, this time with an irritated tone. Before I could even respond, she abruptly shut the window in my face.
Another employee came to the window, and I requested to cancel my order. I got BRIT's name and left, thanking them out of politeness, although none was deserved. While I understand the stress of working in a busy environment, it does not justify the rude, arrogant, and disrespectful behavior I experienced. I strongly recommend training your staff on how to interact with customers respectfully and professionally.
Atmosphere: 1
Food: 1
Service: 1
5 stars across the board from drive through. Good fast food is hard to find nowadays.
Atmosphere: 5
Food: 5
Service: 5
Always food is fresh and hot
Atmosphere: 5
Food: 5
Service: 5
Perfect score card in the window is a great first step. Price, staff and food was all good.
I want to thank the staff for doing a quality job today.
Atmosphere: 5
Food: 5
Service: 5
This review pertains to the burgers. Do not waste your money or time on them. Also, they put about 3lbs of shredded lettuce on them, so beware.
Atmosphere: 4
Food: 1
Service: 5
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