I gave a one star because I ended up cancelling my order.
The shift manager was rude and unprofessional either. I asked about the special that appears in the Arby's app, although it showed that this particular restaurant is not participating in the promotion. I asked if she can checked system because when I visited the same location a few weeks back, another shift manager looked up in their system and was able to applied the promotion from the Arby's app.
This time, a different shift manager didn't even try and smirk at me when I was asking her about an item on the menu. Feeling frustrated, I cancelled my entire order and went next door to Wendy's.
For context, I paid closed to $40 worth of food the previous time I was there. I ended up spending $37 at Wendy's.
Atmosphere: 5
Food: 1
Service: 1
Gail Ware
Very good customer service and fast service well done💯💯💯
Recommended dishes: Curly Fries, Roast Beef, Reuben, French Dip
Logan Smith
I like those new steak sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Max Perez
I arrived to pick up my mobile order today, 11/16/25, at approximately 6:45 p.m. The employee working the drive-thru window asked me to pull into a parking space and advised that my order would be brought out. By 7:00 p.m., after watching several other vehicles receive their food, I went inside to check on the status.
My order had already been prepared but was sitting on the counter unattended. It appears the employee at the window did not ensure it was delivered. This experience was unacceptable and unprofessional.
I would appreciate a resolution for the inconvenience, as this is not the level of service I expect when placing a mobile order.
Atmosphere: 1
Food: 1
Service: 1
Christina Boyd
When I tell you this is the cleanest Arby's I have ever been to, just know I ain't lying! The crew working at 4:00 on a Saturday knows how to make you feel welcome. We sat and ate like we were at a high end restaurant because the atmosphere, the staff, and cleanliness made it a very pleasant! This crew def needs recognition!! PEOPLE CHOOSE THIS ARBY'S!!! You won't regret it 😉😁
Atmosphere: 5
Food: 5
Service: 5
Pasaporte May
Do you accept coupons?
Atmosphere: 1
norman
I have only used thr drive through
Torrey Butler
The food is very good here!!
Valance Loyd
My son loves this place. The staff is amazing and they always get my order correct. No matter who's working I've never ran into any issues
Honestly my favorite fast food experience was coming here last night. Dre, Rocio the cashier and even Marcos the manager all treated my family incredibly well and made us so comfortable and happy with every question we had and everything we needed. I never have had Arby's but they worked with me and my coupons and earned a loyal customer by how they cared for not just me but my entire family. Id drive out of my way to go to this store! Awesome staff that really deserves a lot more then just my review. Thanks again team 😊
Atmosphere: 5
Food: 5
Service: 5
Rowan Palmer
Worst Philly I've ever had in my life. Gummy with no flavor and couldn't even taste the meat, could hardly even see any meat there was such a tiny amount. More cheese and sauce than meat. Looked NOTHING like the picture. Revolting
Food: 1
Recommended dishes: Philly Steak Sandwich
Likeyer Walker
The employees were the bomb!!! They deserve a raise!!
Atmosphere: 5
Food: 5
Service: 5
Tracye Neal
The curly fries are usually very good but today they were hard and cold. Not happy
Atmosphere: 4
Food: 2
Service: 3
Buster Ray
We were on our way home our 5yo granddaughter was very hangry. The traffic was bad, so we got off the exit and got her some Arby's. After a few bites her whole attitude changed and she said, "I feel so happy now". This was her first time having Arby's.
Fast and helpful service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, French Dip
I gave a one star because I ended up cancelling my order.
The shift manager was rude and unprofessional either. I asked about the special that appears in the Arby's app, although it showed that this particular restaurant is not participating in the promotion. I asked if she can checked system because when I visited the same location a few weeks back, another shift manager looked up in their system and was able to applied the promotion from the Arby's app.
This time, a different shift manager didn't even try and smirk at me when I was asking her about an item on the menu. Feeling frustrated, I cancelled my entire order and went next door to Wendy's.
For context, I paid closed to $40 worth of food the previous time I was there. I ended up spending $37 at Wendy's.
Atmosphere: 5
Food: 1
Service: 1
Very good customer service and fast service well done💯💯💯
Recommended dishes: Curly Fries, Roast Beef, Reuben, French Dip
I like those new steak sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
I arrived to pick up my mobile order today, 11/16/25, at approximately 6:45 p.m. The employee working the drive-thru window asked me to pull into a parking space and advised that my order would be brought out. By 7:00 p.m., after watching several other vehicles receive their food, I went inside to check on the status.
My order had already been prepared but was sitting on the counter unattended. It appears the employee at the window did not ensure it was delivered. This experience was unacceptable and unprofessional.
I would appreciate a resolution for the inconvenience, as this is not the level of service I expect when placing a mobile order.
Atmosphere: 1
Food: 1
Service: 1
When I tell you this is the cleanest Arby's I have ever been to, just know I ain't lying! The crew working at 4:00 on a Saturday knows how to make you feel welcome. We sat and ate like we were at a high end restaurant because the atmosphere, the staff, and cleanliness made it a very pleasant! This crew def needs recognition!! PEOPLE CHOOSE THIS ARBY'S!!! You won't regret it 😉😁
Atmosphere: 5
Food: 5
Service: 5
Do you accept coupons?
Atmosphere: 1
I have only used thr drive through
The food is very good here!!
My son loves this place. The staff is amazing and they always get my order correct. No matter who's working I've never ran into any issues
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honestly my favorite fast food experience was coming here last night. Dre, Rocio the cashier and even Marcos the manager all treated my family incredibly well and made us so comfortable and happy with every question we had and everything we needed. I never have had Arby's but they worked with me and my coupons and earned a loyal customer by how they cared for not just me but my entire family. Id drive out of my way to go to this store! Awesome staff that really deserves a lot more then just my review. Thanks again team 😊
Atmosphere: 5
Food: 5
Service: 5
Worst Philly I've ever had in my life. Gummy with no flavor and couldn't even taste the meat, could hardly even see any meat there was such a tiny amount. More cheese and sauce than meat. Looked NOTHING like the picture. Revolting
Food: 1
Recommended dishes: Philly Steak Sandwich
The employees were the bomb!!! They deserve a raise!!
Atmosphere: 5
Food: 5
Service: 5
The curly fries are usually very good but today they were hard and cold. Not happy
Atmosphere: 4
Food: 2
Service: 3
We were on our way home our 5yo granddaughter was very hangry. The traffic was bad, so we got off the exit and got her some Arby's. After a few bites her whole attitude changed and she said, "I feel so happy now". This was her first time having Arby's.
Atmosphere: 5
Food: 5
Service: 5
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