The employee said the right name but gave me the wrong food and became annoyed. No eye contact no my pleasure. It wasn't my mistake and poor way to start my day
Atmosphere: 3
Food: 4
Service: 2
Penny Ottimo
I went thru the drive thru today, paid $53 for my family's lunch. When we got home, they forgot the 5 piece nugget and 3 honey mustard sauces. I called the location spoke with Hope the manager and she basically said she could not refund me over the phone that I would have to come back to the store to credit my card which was not convenient at all. Or if I used the app she could give me credits but I could not load the app I would've had to already have the app and used it. So basically im screwed! Horrible service, cant believe it won't be going back.
VICKY CHOI
Best food
Atmosphere: 5
Food: 5
Service: 5
Angaletta Hodge
I love this location because of convenience but today to walk up to the doors to get something as simple as ice cream that I had already order through app, and be told sorry the dining area is closed at 8:59pm est. so why does the app even allow you to order pick up if you are forced to wait on a drive thru line that is taking longer to than it needed to. I’m just disappointed on the lack of customer service the girl who came to the locked doors did not say oh let grab you order, what did you get. Just made me go through the drive thru. I really hate going through Chick-fil-A drive thru is long. And then, once I made it to the window, they didn’t even have my order ready a simple ice stream cup. It was sitting at the pick up area that no one knew about because it was a pick up order and not a drive-through order. Thank you for the melted ice cream.
Atmosphere: 2
Food: 4
Service: 2
Adriana Granda
This store should change their closing hours from 10:00 pm to 9:20 pm because they won’t let in the store for a pick up order at 9:20 pm even though they close supposedly at 10:00 pm
BlueFalcon
Visited through the drive thru. Sergio was extremely pleasant and we waited about 2 minutes for our food!
Atmosphere: 5
Food: 5
Service: 5
Tawana Johnson
😊😊😊😊😊
Atmosphere: 5
Food: 5
Service: 5
Robert Garcia
My recent experience at your store was disappointing. Erin, the cashier, did not demonstrate the courtesy I’ve come to expect from Chik-Fil-A. When I asked a simple question, he responded with an unpleasant look, and the way he looked at my daughter was unacceptable. This is not the level of respect or professionalism that reflects your brand’s reputation. I urge you to provide better training for your staff or ensure that those representing your company are better equipped to treat customers with respect and care.
Atmosphere: 1
Food: 5
Service: 1
George Daalu
Great food. Faat service!
Lanxin Ma
Woman named tagged 'Andrea' can learn better etiquettes!
I placed a curbside order but when I got to the restaurant, my phone died so I couldn’t check in. I walked in to notify them to see what I could do to check in or complete the process. Three people were in line so the you get worker said she needed to get her manager. The manager came out and as she did, a group of 9 people walked in. She saw the group walk in and then told the employee I needed to get in line behind the now 12 people in order to pick up food that I had already paid for. Normally, this wouldn’t be an issue but I was already 8 minutes into a 20 minute lunch break. I spent almost my entire break waiting for food that I had already paid for that I simply could not pick up and go. Terrible customer service. Everyone here is normally super nice but this manager definitely didn’t give a damn.
Atmosphere: 5
Food: 5
Service: 1
Kim
The slowest Chick Fil A ever. Don't stop here if you're trying to grab a quick breakfast. Also, don't use the Mobile Order App. You might as well order there because your order won't be ready!!! I tried twice, but never again!!!
Atmosphere: 3
Food: 3
Service: 1
s g
If it was one time, I would chalk up the poor service as an anomaly. Three times though, that is a more systemic problem with how this franchise cannot fulfill orders properly. On top of that is corporate Chick-fil-A does not refund customers for their mistakes; instead, they only offer credits. On this occasion, I ordered breakfast through the drive-thru only to discover at home an $8 item was not included. By the time I returned fifteen minutes later, breakfast hours had concluded, and only the lunch menu was available. Because I ordered through the app, the location was unable to refund my payment. If I cannot trust this Chick-fil-A to prepare and provide my meal as ordered and there's not a way to obtain a refund for its mistakes, then it doesn't make sense to keep coming here. This is a problem for the location because of their inability to consistently prepare food as ordered AND for corporate because of their policies that tie the hands of franchisees. Be careful when you frequent this location and understand going into your experience that you will not be able to recoup any money if they make a mistake, which they are very prone to do.
Atmosphere: 1
Food: 1
Service: 1
Sofia Penaloza
This year chick-fil-A is terrible after eating my food my Stomach feel like shit I couldn’t walk for 1week I missed out on work. The food was nasty even my kids said it was nasty btw kids dont lie. Don’t get me started on the drinks they was sooo water down horrible place.
Sean Wright
There is this girl work there her name is Ellie tall and she wear the blue top and grey pants, she is so disrespectful to me , she hold my order for 20 minutes when i get back to work and open the box there was no fries inside, she be working around the back taking out Garbage.
The employee said the right name but gave me the wrong food and became annoyed. No eye contact no my pleasure. It wasn't my mistake and poor way to start my day
Atmosphere: 3
Food: 4
Service: 2
I went thru the drive thru today, paid $53 for my family's lunch. When we got home, they forgot the 5 piece nugget and 3 honey mustard sauces. I called the location spoke with Hope the manager and she basically said she could not refund me over the phone that I would have to come back to the store to credit my card which was not convenient at all. Or if I used the app she could give me credits but I could not load the app I would've had to already have the app and used it. So basically im screwed! Horrible service, cant believe it won't be going back.
Best food
Atmosphere: 5
Food: 5
Service: 5
I love this location because of convenience but today to walk up to the doors to get something as simple as ice cream that I had already order through app, and be told sorry the dining area is closed at 8:59pm est. so why does the app even allow you to order pick up if you are forced to wait on a drive thru line that is taking longer to than it needed to. I’m just disappointed on the lack of customer service the girl who came to the locked doors did not say oh let grab you order, what did you get. Just made me go through the drive thru. I really hate going through Chick-fil-A drive thru is long. And then, once I made it to the window, they didn’t even have my order ready a simple ice stream cup. It was sitting at the pick up area that no one knew about because it was a pick up order and not a drive-through order. Thank you for the melted ice cream.
Atmosphere: 2
Food: 4
Service: 2
This store should change their closing hours from 10:00 pm to 9:20 pm because they won’t let in the store for a pick up order at 9:20 pm even though they close supposedly at 10:00 pm
Visited through the drive thru. Sergio was extremely pleasant and we waited about 2 minutes for our food!
Atmosphere: 5
Food: 5
Service: 5
😊😊😊😊😊
Atmosphere: 5
Food: 5
Service: 5
My recent experience at your store was disappointing. Erin, the cashier, did not demonstrate the courtesy I’ve come to expect from Chik-Fil-A. When I asked a simple question, he responded with an unpleasant look, and the way he looked at my daughter was unacceptable. This is not the level of respect or professionalism that reflects your brand’s reputation. I urge you to provide better training for your staff or ensure that those representing your company are better equipped to treat customers with respect and care.
Atmosphere: 1
Food: 5
Service: 1
Great food. Faat service!
Woman named tagged 'Andrea' can learn better etiquettes!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I placed a curbside order but when I got to the restaurant, my phone died so I couldn’t check in. I walked in to notify them to see what I could do to check in or complete the process. Three people were in line so the you get worker said she needed to get her manager. The manager came out and as she did, a group of 9 people walked in. She saw the group walk in and then told the employee I needed to get in line behind the now 12 people in order to pick up food that I had already paid for. Normally, this wouldn’t be an issue but I was already 8 minutes into a 20 minute lunch break. I spent almost my entire break waiting for food that I had already paid for that I simply could not pick up and go. Terrible customer service. Everyone here is normally super nice but this manager definitely didn’t give a damn.
Atmosphere: 5
Food: 5
Service: 1
The slowest Chick Fil A ever. Don't stop here if you're trying to grab a quick breakfast. Also, don't use the Mobile Order App. You might as well order there because your order won't be ready!!! I tried twice, but never again!!!
Atmosphere: 3
Food: 3
Service: 1
If it was one time, I would chalk up the poor service as an anomaly. Three times though, that is a more systemic problem with how this franchise cannot fulfill orders properly. On top of that is corporate Chick-fil-A does not refund customers for their mistakes; instead, they only offer credits. On this occasion, I ordered breakfast through the drive-thru only to discover at home an $8 item was not included. By the time I returned fifteen minutes later, breakfast hours had concluded, and only the lunch menu was available. Because I ordered through the app, the location was unable to refund my payment. If I cannot trust this Chick-fil-A to prepare and provide my meal as ordered and there's not a way to obtain a refund for its mistakes, then it doesn't make sense to keep coming here. This is a problem for the location because of their inability to consistently prepare food as ordered AND for corporate because of their policies that tie the hands of franchisees. Be careful when you frequent this location and understand going into your experience that you will not be able to recoup any money if they make a mistake, which they are very prone to do.
Atmosphere: 1
Food: 1
Service: 1
This year chick-fil-A is terrible after eating my food my Stomach feel like shit I couldn’t walk for 1week I missed out on work. The food was nasty even my kids said it was nasty btw kids dont lie. Don’t get me started on the drinks they was sooo water down horrible place.
There is this girl work there her name is Ellie tall and she wear the blue top and grey pants, she is so disrespectful to me , she hold my order for 20 minutes when i get back to work and open the box there was no fries inside, she be working around the back taking out Garbage.
Service: 1
Loading...